Portsmouth, England, United Kingdom · On-site
International. Sport-passionate. Collaborative team members. Stronger together through our driving force to bring people together through sports to make wellbeing accessible for all. At Decathlon UK, we offer Careers Tha…
Skills: Bike maintenance, Bike repair, Mechanical repair, Electrical repair, Stock management
Singapore, Singapore · Hybrid
Who we are 🏌🏾♂️🚴🏻🤸🏻♀️ At Decathlon, our purpose is "Move People through the Wonders of Sport". Our Singapore and APAC data teams enable the business to make better decisions across areas such as customer growth, …
Skills: SQL, Python, Dbt, Tableau, Data analysis
Cambridge, England, United Kingdom · On-site
This text is hidden Your Responsibilities: Customer Service - Through your own passion for sport, you’ll share your tips and experiences with users and through our hands-on product training you will be able to give the b…
Skills: Customer service, Retail sales, Merchandising, Stock management, Communication skills
Liverpool, England, United Kingdom · On-site
International. Sport-passionate. Collaborative team members. Stronger together through our driving force to bring people together through sports to make wellbeing accessible for all. At Decathlon UK, we offer Careers Tha…
Skills: Strategic planning, Performance management, Sales force management, Stock management, Commercial strategy
Renfrewshire, Scotland, United Kingdom · On-site
This text is hidden Your Responsibilities: Customer Service - Through your own passion for sport, you’ll share your tips and experiences with users and through our hands-on product training you will be able to give the b…
Skills: Customer service, Technical product advice, Retail sales, Merchandising, Stock management
City of Edinburgh, Scotland, United Kingdom · On-site
This text is hidden Your Responsibilities: Customer Service - Through your own passion for sport, you’ll share your tips and experiences with users and through our hands-on product training you will be able to give the b…
Skills: Customer service, Technical advice, Merchandising, Stock management, Communication skills
City of Edinburgh, Scotland, United Kingdom · On-site
This text is hidden Your Responsibilities: Customer Service - Through your own passion for sport, you’ll share your tips and experiences with users and through our hands-on product training you will be able to give the b…
Skills: Sales, Customer Service, Product Knowledge, Teamwork, Communication
Rushmoor, England, United Kingdom · On-site
x Your Responsibilities: Customer Service - Through your own passion for sport, you’ll share your tips and experiences with users and through our hands-on product training you will be able to give the best technical advi…
Skills: Customer Service, Sales, Merchandising, Stock Management, Communication Skills
Huntington, England, United Kingdom · On-site
International. Sport-passionate. Collaborative team members. Stronger together through our driving force to bring people together through sports to make wellbeing accessible for all. At Decathlon UK, we offer Careers Tha…
Skills: Customer service, Sales, Communication, Problem-solving, Teamwork
Dublin, Leinster, Ireland · On-site
International. Sport-passionate. Collaborative team members. Stronger together through our driving force to bring people together through sports to make wellbeing accessible for all. At Decathlon Ireland, we offer Career…
Skills: Customer Service, Retail Sales, Merchandising, Stock Management, Communication Skills
Oxford, England, United Kingdom · On-site
This text is hidden Your Responsibilities: Customer Service - Through your own passion for sport, you’ll share your tips and experiences with users and through our hands-on product training you will be able to give the b…
Skills: Customer Service, Technical Advice, Merchandising, Stock Management, Pricing
Greater London, England, United Kingdom · On-site
International. Sport-passionate. Collaborative team members. Stronger together through our driving force to bring people together through sports to make wellbeing accessible for all. At Decathlon UK, we offer Careers Tha…
Skills: Customer Service, Merchandising, Stock Management, Technical Product Advice, Omnichannel Retail
Greater London, England, United Kingdom · On-site
International. Sport-passionate. Collaborative team members. Stronger together through our driving force to bring people together through sports to make wellbeing accessible for all. At Decathlon UK, we offer Careers Tha…
Skills: Customer Service, Merchandising, Technical Product Advice, Omnichannel Retail, Stock Management
Limerick, Munster, Ireland · On-site
This text is hidden Your Responsibilities: Customer Service - Through your own passion for sport, you’ll share your tips and experiences with users and through our hands-on product training you will be able to give the b…
Skills: Customer Service, Technical Product Advice, Merchandising, Stock Management, Omnichannel Retail
Reading, England, United Kingdom · On-site
LOVE SPORT? CUSTOMER FOCUSED? LOOKING FOR THE NEXT STEP WITHIN YOUR RETAIL CAREER? IF YES, THIS COULD BE THE PERFECT ROLE FOR YOU! As a Sport Leader your responsibility will be to make your sport accessible within your c…
Skills: Customer Service, Merchandising, Technical Sport Advice, Omnichannel Retail, Stock Management
Greater London, England, United Kingdom · On-site
This text is hidden Your Responsibilities: Customer Service - Through your own passion for sport, you’ll share your tips and experiences with users and through our hands-on product training you will be able to give the b…
Skills: Customer Service, Technical Sports Advice, Merchandising, Stock Management, Omnichannel Retail
Nottingham, England, United Kingdom · On-site
This text is hidden Your Responsibilities: Customer Service - Through your own passion for sport, you’ll share your tips and experiences with users and through our hands-on product training you will be able to give the b…
Skills: Customer Service, Technical Advice, Merchandising, Stock Management, Communication Skills
Brighton and Hove, England, United Kingdom · On-site
This text is hidden Your Responsibilities: Customer Service - Through your own passion for sport, you’ll share your tips and experiences with users and through our hands-on product training you will be able to give the b…
Skills: Customer Service, Technical Sports Advice, Merchandising, Stock Management, Pricing
Oxford, England, United Kingdom · On-site
JOB TITLE: SPORTS ADVISOR (SALES ASSISTANT) Your Responsibilities: Customer Service - Through your own passion for sport, you’ll share your tips and experiences with users and through our hands-on product training you wi…
Skills: Customer Service, Retail Sales, Merchandising, Stock Management, Communication Skills
Cheltenham, England, United Kingdom · On-site
LOVE CYCLING? EXPERIENCED MECHANIC? LOOKING FOR A NEW OPPORTUNITY? IF YES, THIS COULD BE THE PERFECT ROLE FOR YOU! As a Bike Mechanic in our workshop you’ll be providing high quality bike maintenance and repair services …
Skills: Bike Maintenance, Mechanical Repair, Electrical Repair, Stock Management, Customer Service
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You will be responsible for diagnosing and repairing mechanical and electrical bike issues while providing high-quality customer service. Additionally, you will manage stock and analyze business performance to support the store's operations.
Candidates should be active sports enthusiasts with Cytech certification or equivalent experience in bike maintenance. You must be a problem solver with a strong focus on customer service and personal development.
International. Sport-passionate. Collaborative team members. Stronger together through our driving force to bring people together through sports to make wellbeing accessible for all.
At Decathlon UK, we offer Careers That Let You Play. As part of the DECATHLON Group, one of the world's largest sports retailers headquartered in France, we specialise in creating and distributing sports products through online and physical stores across 56 countries with over 1,700 locations. With over 40+ stores in the UK, our mission is to be the spirited champion of sports and healthier living in the nation!
As a Workshop Technician, you are one of the key reasons our customers come back to Decathlon. Your role is to provide a high level of diagnosis and timely repairs or services across a mix of sports products (circa 85% bikes) to meet the expectations of our customers. You’ll be helping customers extend the life of their sports products by keeping them performing like new for longer.
No day will be the same, as you diagnose, quote and repair products and provide the best experience for our customers. Our Workshops are the hub of sustainability in our stores - you will play an integral part in our collective mission of reducing our negative impact on the planet. As well as customer products you could be recycling and repairing defective sports products in the store before giving them a second life.
In a nutshell, your responsibilities will include:
Diagnosis of technical faults in customer products - and agreeing on the best solution with customers
Servicing and repair of customer products within your Decathlon Store
Ensuring that your customers have the best customer service experience
Stock management, ordering and control
Business performance analysis
Creatively developing and growing the workshop operation and customer base
Delivery of workshop KPI’s
As a Workshop Technician, you will be required to work usual retail hours including some evenings and weekends.
The profile we’re looking for:
A sports fanatic at heart
Bonus points for being Cytech certified, having previous workshop experience or having a knack for fixing bikes
A master of creative solutions, spotting details others miss
Smooth talker with top-notch people skills
Customer service champ who loves going above and beyond
Eager beaver for personal growth and helping others learn
Tech-savvy enough to navigate the digital world
Understanding of commerciality and how to grow and develop a business
A passion for sustainability
Get to enjoy the following benefits and perks:
Teammate bonus scheme
Pension contribution
Healthy discounts on all Decathlon goodies and services
Fun weekly Staff Sports/Activities
Pedal your way to work with the Cycle-to-Work Scheme
Dive into top-notch training at Decathlon Academy with a catalogue of physical training courses available
Dive into hundreds of discount vouchers (think groceries, travel, shopping, and more!) with our discount hub developed by SmartSpending!
A career pathway that is designed by you
Being part of a team that enjoys repairing
… and many more
We are Decathlon. We are sport. And we believe that sport brings out the best in people, especially those in teams. Our teammates are as passionate about people as they are about sport. Our values guide our daily actions: Vitality, Generosity, Responsibility, and Authenticity. We are driven by our purpose: We move people through the wonders of sport. This purpose is shared across the 70+ countries where we are present, in the 80+ sports we support, and through the products we design, engineer, produce, and distribute ourselves. Because no matter your age, background, or ability, sport should be a space where everyone grows, connects, and can be themselves. We love what we do and we dare to take risks. We have the right to fall and the opportunity to learn from it. This is lived every day by our 100,000+ teammates, who are trusted with a clear mission from day one. They take on responsibility early, supported by honest feedback and strong human connections. We are constantly working to build a workplace where everyone feels safe, respected and included. A workplace where people are free to show up as their true selves and know they belong. We take pride in creating products that are accessible while taking responsibility for our environmental impact and long-term commitment to the planet. Whether you visit one of our 1,800+ stores or connect with us online, we live by the same customer philosophy: satisfied or satisfied. The words of our founder Michel Leclercq still guide us today: "Everyday is a new starting line" We win as a team. We grow as a team. And we celebrate the wins, and the learnings, together. Are you ready to play?
Offices: Villeneuve-d'Ascq, LILLE 59650, FR
We are Decathlon. We are sport. And we believe that sport brings out the best in people, especially those in teams. Our teammates are as passionate about people as they are about sport. Our values guide our daily actions: Vitality, Generosity, Responsibility, and Authenticity. We are driven by our purpose: We move people through the wonders of sport. This purpose is shared across the 70+ countries where we are present, in the 80+ sports we support, and through the products we design, engineer, produce, and distribute ourselves. Because no matter your age, background, or ability, sport should be a space where everyone grows, connects, and can be themselves. We love what we do and we dare to take risks. We have the right to fall and the opportunity to learn from it. This is lived every day by our 100,000+ teammates, who are trusted with a clear mission from day one. They take on responsibility early, supported by honest feedback and strong human connections. We are constantly working to build a workplace where everyone feels safe, respected and included. A workplace where people are free to show up as their true selves and know they belong. We take pride in creating products that are accessible while taking responsibility for our environmental impact and long-term commitment to the planet. Whether you visit one of our 1,800+ stores or connect with us online, we live by the same customer philosophy: satisfied or satisfied. The words of our founder Michel Leclercq still guide us today: "Everyday is a new starting line" We win as a team. We grow as a team. And we celebrate the wins, and the learnings, together. Are you ready to play?
Offices: Villeneuve-d'Ascq, LILLE 59650, FR
