On-site
$20/hr–$24/hr
Location: Kelowna, BC Compensation: $20-$24 per hour (dependent on experience) Full-Time Do you love leading by example? Creating spaces where people feel welcome, supported, and inspired to step outside? At Fjällräven, …
Skills: Retail leadership, Customer service, Keyholder responsibilities, Cash handling, Inventory management
San Diego, California, United States · On-site
$17/hr–$21/hr
Store Location: San Diego, CA - Del Mar Compensation: $17.75-$21.00 per hour (dependent on experience) Part-Time Do you enjoy connecting with others and helping them feel confident and prepared for their next outdoor adv…
Skills: Customer service, Sales, Communication, Product knowledge, Cash handling
Bloomington, Minnesota, United States · On-site
$21/hr–$26/hr
Location: Bloomington, MN - Mall of America Hourly Range: $21-$26 per hour (dependent on experience) Full-Time | Benefits Eligible Do you believe in the power of nature? Can you lead with heart, clarity, and purpose? Are…
Skills: Retail leadership, Team development, Guest experience, Operations management, KPI analysis
Edmonton, Alberta, Canada · On-site
$16/hr–$17/hr
Store Location: Edmonton, AB Compensation: $16-$17 per hour (dependent on experience) Part-Time Seasonal/Temporary Do you enjoy connecting with others and helping them feel confident and prepared for their next outdoor a…
Skills: Customer service, Retail operations, Product knowledge, Communication skills, Interpersonal skills
Toronto, Ontario, Canada · On-site
Store Location: Toronto, ON Compensation: $17.95 per hour Part-Time Seasonal/Temporary Do you enjoy connecting with others and helping them feel confident and prepared for their next outdoor adventure? Are you energized …
Skills: Customer service, Interpersonal communication, Product knowledge, Cash handling, Retail operations
Vancouver, British Columbia, Canada · On-site
$22/hr–$25/hr
At Fjällräven, we believe in creating gear that lasts for generations. Our commitment to sustainability goes beyond product design – we actively repair and restore outdoor apparel to extend its life and reduce waste. As …
Skills: Sewing, Apparel repair, Garment construction, Industrial sewing machines, Sergers
Edmonton, Alberta, Canada · On-site
$18/hr–$20/hr
Location: Edmonton, AB Compensation: $18-$20 per hour (dependent on experience) Part-Time Do you love leading by example? Creating spaces where people feel welcome, supported, and inspired to step outside? At Fjällräven,…
Skills: Retail operations, Leadership, Customer service, Cash handling, Inventory management
Banff, Alberta, Canada · On-site
Location: Banff, AB Compensation: $19 per hour Part-Time Do you love leading by example? Creating spaces where people feel welcome, supported, and inspired to step outside? At Fjällräven, our mission is to help people fe…
Skills: Retail operations, Leadership, Customer service, Cash handling, Inventory management
Seattle, Washington, United States · On-site
Location: Seattle, WA - Pike Place Compensation: $22-25 per hour (dependent on experience) Full-Time Do you love leading by example? Creating spaces where people feel welcome, supported, and inspired to step outside? At …
Skills: Retail Management, Team Leadership, Customer Service, Inventory Management, Operations Management
Vancouver, British Columbia, Canada · On-site
$20/hr–$21/hr
Location: Vancouver, BC - Broadway Compensation: $20-$21 per hour (dependent on experience) Part-Time (~20 hours per week) Do you love leading by example? Creating spaces where people feel welcome, supported, and inspire…
Skills: Retail operations, Leadership, Customer service, Cash handling, Inventory management
Bloomington, Minnesota, United States · On-site
$17/hr–$21/hr
Store Location: Bloomington, MN - Mall of America Compensation: $17-$21 per hour (dependent on experience) Part-Time Do you enjoy connecting with others and helping them feel confident and prepared for their next outdoor…
Skills: Customer service, Sales, Product knowledge, Cash handling, Communication
Colorado Springs, Colorado, United States · On-site
$18/hr–$22/hr
Location: Colorado Springs, CO Compensation: $18-$22 per hour (dependent on experience) Part-Time Do you love leading by example? Creating spaces where people feel welcome, supported, and inspired to step outside? At Fjä…
Skills: Retail operations, Leadership, Customer service, Team management, Cash handling
Calgary, Alberta, Canada · On-site
$16/hr–$18/hr
Store Location: Calgary, AB Compensation: $16.25-$18.00 per hour (dependent on experience) Part-Time Do you enjoy connecting with others and helping them feel confident and prepared for their next outdoor adventure? Are …
Skills: Customer Service, Interpersonal Communication, Sales Conversion, Cash Handling, Product Knowledge
Bend, Oregon, United States · On-site
$18/hr–$22/hr
Location: Bend, OR Compensation: $18-$22 per hour (dependent on experience) Full-Time Do you love leading by example? Creating spaces where people feel welcome, supported, and inspired to step outside? At Fjällräven, our…
Skills: Retail Leadership, Customer Service, Store Operations, Cash Handling, Inventory Management
Louisville, Colorado, United States · Hybrid
$26/hr–$36/hr
Location: Louisville, CO Work Environment: Hybrid; in-office 4 days per week Employment Type: Full-Time Compensation: $26.44-$36.06 per hour (approximately $55,000-$75,000 annually), dependent on experience Department: M…
Skills: Wholesale Marketing, Trade Marketing, Retail Partner Management, Integrated Marketing Campaigns, Project Management
Bellingham, Washington, United States · On-site
$20/hr–$23/hr
Location: Bellingham, WA Compensation: $20-$23 per hour (dependent on experience) Part-Time Requires Friday through Monday availability Do you love leading by example? Creating spaces where people feel welcome, supported…
Skills: Retail Leadership, Customer Service, Store Operations, Keyholding, Cash Handling
Santa Clara County, California, United States · On-site
Location: San Jose, CA Hourly Rate: $24 per hour Full-Time | Benefits Eligible Do you believe in the power of nature? Can you lead with heart, clarity, and purpose? Are you energized by building teams, creating meaningfu…
Skills: Retail leadership, Team development, Customer service, Operations management, Loss prevention
Chicago, Illinois, United States · On-site
Location: Chicago, IL - Fulton Market Compensation: $19 per hour Part-Time Do you love leading by example? Creating spaces where people feel welcome, supported, and inspired to step outside? At Fjällräven, our mission is…
Skills: Retail Leadership, Customer Service, Store Operations, Cash Handling, Inventory Management
San Francisco, California, United States · On-site
$20/hr–$22/hr
Location: San Francisco, CA Compensation: $20.00-$22.75 per hour (dependent on experience) Part-Time Do you love leading by example? Creating spaces where people feel welcome, supported, and inspired to step outside? At …
Skills: Retail operations, Customer service, Leadership, Team motivation, Cash handling
Banff, Alberta, Canada · On-site
$19/hr–$22/hr
Location: Banff, AB Compensation: $19-$22 per hour (dependent on experience) Full-Time Do you love leading by example? Creating spaces where people feel welcome, supported, and inspired to step outside? At Fjällräven, ou…
Skills: Retail Leadership, Customer Service, Store Operations, Cash Handling, Inventory Management
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The Retail Supervisor will lead the sales floor, coach teammates, and ensure exceptional guest experiences while maintaining store operations. They are responsible for opening and closing the store, managing inventory, and fostering a collaborative, sustainability-focused team culture.
Candidates should have prior experience in retail or customer service along with strong leadership and communication skills. A passion for the outdoors and sustainability, combined with the ability to use retail systems, is essential for this role.
Location: Kelowna, BC
Compensation: $20-$24 per hour (dependent on experience)
Full-Time
Do you love leading by example? Creating spaces where people feel welcome, supported, and inspired to step outside?
At Fjällräven, our mission is to help people feel at home in nature. That goes beyond great gear; it's about meaningful conversations, shared knowledge, and a store culture rooted in sustainability, curiosity, and care. As a Retail Supervisor, you play a key role in bringing that mission to life.
You'll serve as a trusted keyholder and shift lead, guiding the sales floor, supporting daily operations, and helping teammates do their best work. Through thoughtful leadership and genuine guest connection, you'll help ensure every interaction reflects the values we live by.
Come walk with us.
Click here to learn more about Fjallraven benefits, including:
RRSP/DPSP program to support your long-term financial wellbeing
Comprehensive health and wellness benefits for full-time roles, including medical, dental, and vision coverage
Generous paid time off to rest, recharge, and get outside
Product discounts and access to Fjällräven outdoor events
A strong commitment to sustainability, quality craftsmanship, and responsible business practices
As a Retail Supervisor, you'll partner closely with the Store Manager and store team to support performance, culture, and community
Lead by example on the sales floor, coaching and motivating teammates to deliver exceptional service
Bring Fjällräven's GUIDE service standards to life by welcoming, educating, and inspiring guests
Foster a positive, collaborative team culture grounded in respect, learning, and shared purpose
Open and close the store as a trusted keyholder, supporting cash handling, store readiness, and daily transitions
Support operational excellence, including inventory accuracy, stock organization, and visual standards
Help ensure a safe, secure, and compliant store environment
Model sustainability in action, sharing programs like the Arctic Fox Initiative with guests and teammates
Support community engagement through store events and local partnerships that reflect Fjällräven's values
Represent the brand with authenticity, curiosity, and care, both in and beyond the store
You're someone who enjoys problem-solving, staying organized, and working with people. You find purpose in helping others succeed, whether that's a teammate learning something new or a guest heading out on a new adventure feeling confident and prepared.
You bring:
Prior experience in retail or customer service
Leadership skills rooted in trust, example, and collaboration
A strong track record of delivering thoughtful, memorable guest experiences
Clear communication, organization, and time-management skills
Passion for the outdoors, sustainability, and continuous learning
Comfort using retail systems (POS, inventory tools), or a willingness to learn
Fjällräven is a global outdoor brand committed to sustainability and connecting people to nature. We’re more than a store; we're a community of outdoor enthusiasts who believe knowledge, craftsmanship, and genuine service can create lifelong memories. Together, we help people feel confident, cared for, and at home in the outdoors.
✨ INTERESTED?
Tell us what excites you about this opportunity, and how your leadership style aligns with Fjallraven's mission.
Please complete our brief online application and help others feel at home in nature!
Fenix Outdoor is committed to continually striving to create and promote a diverse and inclusive workplace for all employees. We provide equal employment opportunities. Our goal is to create a safe, fair and friendly work environment where everyone feels welcome and can thrive.
In 1960, Åke Nordin founded Fjällräven in the Swedish town of Örnsköldsvik. Since then, Fjällräven has made a commitment to high quality and high-end design, while staying true to our mission of developing timeless, functional and durable outdoor equipment, acting responsible towards people, animals and nature and inspiring people to get outside. We want to inspire and enable more people to experience nature. We do this by developing clothing and equipment that make the outside safer, warmer, dryer and generally more enjoyable. And by running events that provide the framework and support to make nature more accessible. We’re a team of nature lovers, some more experienced than others, that likes to spend as much time outdoors as possible. In our offices and our stores we are designers, product developers, buyers, administrators, marketers, communicators, sales staff, customer service reps and business developers. In nature though, we’re all the same. Do you want to help us to inspire and enable more people to walk with nature? We're always interested in people who want to join our trek. Welcome to visit our career site http://career.fjallraven.com/
Offices: Hemvärnsgatan 15, Solna, Stockholm 171 54, SE · Brogatan 141, Själevad, Örnsköldsvik 894 35, SE
View all jobs at FjällrävenIn 1960, Åke Nordin founded Fjällräven in the Swedish town of Örnsköldsvik. Since then, Fjällräven has made a commitment to high quality and high-end design, while staying true to our mission of developing timeless, functional and durable outdoor equipment, acting responsible towards people, animals and nature and inspiring people to get outside. We want to inspire and enable more people to experience nature. We do this by developing clothing and equipment that make the outside safer, warmer, dryer and generally more enjoyable. And by running events that provide the framework and support to make nature more accessible. We’re a team of nature lovers, some more experienced than others, that likes to spend as much time outdoors as possible. In our offices and our stores we are designers, product developers, buyers, administrators, marketers, communicators, sales staff, customer service reps and business developers. In nature though, we’re all the same. Do you want to help us to inspire and enable more people to walk with nature? We're always interested in people who want to join our trek. Welcome to visit our career site http://career.fjallraven.com/
Offices: Hemvärnsgatan 15, Solna, Stockholm 171 54, SE · Brogatan 141, Själevad, Örnsköldsvik 894 35, SE
View all jobs at Fjällräven