Customer Service & Support Jobs in Kuala Lumpur, Malaysia (Now Hiring) — 1,188 open — Page 2
Marriott International Hotels, Inc.
F&B Sales Executive
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Mid level
POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while ma…
POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Mar…
Skills: Guest Services, Front Office Operations, Cash Handling, Supervision, Team Leadership
Marriott International Hotels, Inc.
Director of Sales
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Mid level
JOB SUMMARY Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves …
Why join us? Issuer Services serve GBM and CMB (Commercial Banking ) clients issuing Loans and Bonds into the Capital Markets on a wholesale basis.Loan Agency and Administration of floating rate loan product (for ISV, GB…
Skills: Loan administration, Syndicated loans, Operational risk management, Team leadership, Data analysis
Company Description Tabsquare is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ count…
Company Description Tabsquare is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ count…
Skills: Team leadership, Technical support, SaaS, SLA management, Troubleshooting
POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties …
POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleani…
Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automo…
Skills: Sales support, Account management, Client success, Salesforce, Data integrity
Marriott International Hotels, Inc.
F&B Coordinator
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Entry level
POSITION SUMMARY – F&B and Event Service Expert Our jobs aren’t just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique – wit…
Skills: Event service, Customer service, Food and beverage service, Table setting, Communication
Marriott International Hotels, Inc.
Guest Experience Expert (Front Office Agent) - Courtyard By Marriott Kuala Lumpur City Center
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Entry level
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to delive…
Skills: Customer Service, Front Office Operations, Communication, Problem Solving, Operational Support
Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world—from the moment of birth through every phase of life. …
Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world—from the moment of birth through every phase of life. …
Skills: Sales, Customer Relationship Management, Sales Execution, Business Intelligence, Salesforce
Marriott International Hotels, Inc.
Assistant Recreation Manager
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Entry level
POSITION SUMMARY Create recreational activity agendas and advertisements using publishing software. Conduct inventory of supplies, materials, and equipment and inform manager of low supply items. Encourage, recruit, regi…
POSITION SUMMARY As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high…
JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and …
Skills: Restaurant Operations, Staff Supervision, Menu Planning, Sanitation Standards, Customer Service
Job Requisition ID # 26WD97105 Position Overview In the Customer Success Management organization, we transform customers’ vision into realized value. We believe in consistent, connected customer experiences and forging t…
Company:Marsh Corporate Description: We are seeking a talented individual to join our IT Product Support team at Marsh. This role will be based in our Pavilion Damansara Corporate Towers, Kuala Lumpur office. This is a h…
Skills: Application support, Troubleshooting, Problem-solving, Japanese language, Superannuation administration
We're looking for a Trading & Settlements Analyst to join our Australian Platform operations team. This role plays a key part in ensuring the accurate and timely processing of trading, settlement, and asset transfer acti…
Skills: Investment operations, Settlements, Transfer processing, Custody, Platform administration
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Full-time
high school
Posted 22h ago
Apply by Sep 10
~40 hrs/week
Responsibilities
The F&B Sales Executive is responsible for managing guest reservations, resolving service inquiries, and maximizing revenue through effective sales and up-selling techniques. They also provide administrative support to the sales team and assist in training and motivating staff to maintain high service standards.
Requirements
Candidates must have at least 2 years of related work experience and hold a high school diploma or G.E.D. equivalent. The role requires strong communication skills, professional etiquette, and the ability to perform general office duties.
Full job description
POSITION SUMMARY
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Marriott International Hotels, Inc. is a hospitality company based out of 10400 FERNWOOD RD, Bethesda, Maryland, United States.
Offices: 10400 FERNWOOD RD, Bethesda, Maryland 20817, US
Frequently asked questions
How many Customer Service & Support jobs are open in Kuala Lumpur, Malaysia right now?
There are currently 1,188 open customer service & support positions in Kuala Lumpur, Malaysia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Kuala Lumpur, Malaysia?
Companies currently hiring include Marriott International Hotels, Inc., Hilton, CIMB BANK BERHAD, HSBC, AIA, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Kuala Lumpur, Malaysia?
Yes — 193 of the 1188 open customer service & support positions offer remote or hybrid work (25 remote, 168 hybrid).
How do I apply for Customer Service & Support jobs in Kuala Lumpur, Malaysia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.