Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to delive…
Skills: Guest Relations, Customer Service, Operational Processing, Reporting, Communication
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to delive…
Skills: Guest Relations, Check-in/Check-out, Customer Service, Luggage Handling, Operational Reporting
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to delive…
Skills: Guest Relations, Customer Service, Operational Support, Communication, Local Area Knowledge
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all da…
Skills: Proactive Sales, Relationship Management, MICE Sales, Market Analysis, Customer Service
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all da…
Skills: Sales Solicitation, Relationship Management, Revenue Maximization, Market Analysis, Customer Service
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Telemarketing Officer PRINCIPLE ACCOUNTABILITIES •Achieve sales target including cross-sell target of all assigned products. •Maintain good relationship with customers and high standard of service quality at all times. •…
Skills: Sales, Telemarketing, Cold Calling, Customer Relationship Management, Cross-selling
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
JOB SUMMARY Responsible for bar/lounge daily shift operations and supervision of staff. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and…
Skills: Bar Management, Staff Supervision, Inventory Control, Budget Management, Menu Planning
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
POSITION SUMMARY Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, tur…
Skills: Guest Relations, Cleaning Procedures, Professional Communication, Teamwork, Time Management
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verif…
Skills: Guest Relations, Front Office Operations, Payment Processing, Billing Adjustment, Telephone Etiquette
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or …
Skills: Guest Relations, Property Operations, Hospitality Management, Conflict Resolution, Customer Service
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
JOB SUMMARY Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (…
Skills: Proactive Solicitation, Account Management, Upselling, Contract Negotiation, Revenue Management
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
APAC Payroll Coordinator (AP 0468) Department: Operations Employment Type: Permanent Location: Kuala Lumpur, Malaysia Reporting To: APAC Payroll Team Lead Description Our teams in APAC support a fantastically diverse ran…
Skills: Payroll Processing, Client Relationship Management, Data Coordination, Problem Solving, Customer Service
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work togethe…
Skills: Leadership, Retail Management, Team Development, Customer Service, Operational Strategy
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work togethe…
Skills: Team Leadership, Coaching, Performance Management, Customer Experience, Recruiting
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or …
Skills: Guest Relations, Property Operations, Hospitality Management, Conflict Resolution, Customer Service
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
POSITION SUMMARY – F&B and Event Service Expert Our jobs aren’t just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique – wit…
Skills: Reservation Management, Customer Service, Communication Skills
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while ma…
Skills: Sales Techniques, Up-selling, Guest Relations, Reservation Management, Customer Service
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including …
Skills: Preventive Maintenance, Plumbing, Electrical Repair, HVAC, Painting
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including …
Skills: Preventive Maintenance, Plumbing, Electrical Repair, HVAC, Carpentry
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
JOB SUMMARY Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. CANDIDATE PROFILE Education a…
Skills: Food and Beverage Operations, Customer Service, Staff Motivation, Coaching, Conflict Resolution
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The Loyalty Associate serves as a Guest Experience Expert, managing check-ins, check-outs, and various guest requests to create memorable stays. They are responsible for operational tasks, reporting, and providing local area highlights to guests.
A high school diploma or GED is preferred, and no prior related work or supervisory experience is required. Candidates must be able to stand for extended periods and lift objects up to 10 pounds.
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott International Hotels, Inc. is a hospitality company based out of 10400 FERNWOOD RD, Bethesda, Maryland, United States.
Offices: 10400 FERNWOOD RD, Bethesda, Maryland 20817, US
View all jobs at Marriott International Hotels, Inc.There are currently 412 open customer service & support positions in Kuala Lumpur, Malaysia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Marriott International Hotels, Inc., CIMB BANK BERHAD, Hilton, H&M Group, AIA, among others. Browse the listings above to see every active employer.
Yes — 71 of the 412 open customer service & support positions offer remote or hybrid work (10 remote, 61 hybrid).
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