Charlotte, North Carolina, United States · On-site
Carolina Oncology Specialists has been caring for patients in Catawba County since 1983, offering patients high quality, personalized healthcare close to their own home so patients and caregivers don’t have to travel far…
Skills: Customer Service, Patient Scheduling, EMR Systems, Insurance Verification, Medical Billing
Charlotte, North Carolina, United States · Hybrid
$70k–$80k/yr
Luxer Technical Account Manager: At Luxer One, we’re committed to simplifying life by automating package acceptance and completely solving the package problem using the best technologies available. Whether solving the pr…
Skills: Technical Account Management, Hardware Deployment, Field Operations, Project Management, Troubleshooting
Charlotte, North Carolina, United States · On-site
$17/hr–$25/hr
Rally House is where fans celebrate the teams, traditions, and communities they love. Every day is an opportunity to create memorable experiences that bring fans closer to the moments and teams they care about most. Behi…
Skills: Retail Management, Team Leadership, Coaching, Visual Merchandising, Customer Experience
Charlotte, North Carolina, United States · On-site
Job DetailsJob Location: Highland Ridge - Charlotte, NC 28269Position Type: Full TimeTravel Percentage: NoneJob Category: Maintenance / RenovationsJob Title: Service Technician About IRT Living: Highland Ridge Apartment …
Skills: Plumbing, Electrical, HVAC, Appliance Repair, Painting
Charlotte, North Carolina, United States · On-site
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of pr…
Skills: Routing, B2B Sales, New Business Development, Customer Service, Operations Management
Somerset, New Jersey, United States · Hybrid
$50k–$65k/yr
About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and servi…
Skills: Customer Service, Troubleshooting, Azure Active Directory, Office 365, Windows 10
Charlotte, North Carolina, United States · Hybrid
$34/hr–$48/hr
TRAC Sales Support TRAC Sales Support Specialists act as an extension of the TIAA Retirement and Consulting teams by providing support in the areas of pipeline management, proactive outreaches, money movement, documentat…
Skills: Accountability, Business Acumen, Business Development, Client Relationship Management, Commercial Mindset
Charlotte, North Carolina, United States · On-site
$35/hr–$43/hr
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane …
Skills: Commercial HVAC, Equipment Diagnosis, System Repair, Blueprint Reading, Microsoft Office
Charlotte, North Carolina, United States · On-site
$13/hr–$13/hr
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. …
Skills: Customer Service, Communication, Organization, Multi-tasking, Cash Handling
Charlotte, North Carolina, United States · On-site
$20/hr–$20/hr
Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services …
Skills: Customer Service, Analytical Skills, Interpersonal Communication, Problem Solving, Mainframe Applications
Charlotte, North Carolina, United States · On-site
Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll …
Skills: Auto Glass Installation, Glass Repair, Recalibration, Diagnostic Testing, Hand Tools
Charlotte, North Carolina, United States · On-site
Job DetailsJob Location: Fountains Southend - Charlotte, NC 28203Position Type: Full TimeTravel Percentage: NoneJob Category: Leasing / SalesJob Title: Leasing Professional About IRT Living: Fountains at Southend is a vi…
Skills: Sales, Customer Service, Interpersonal Communication, Organizational Skills, Attention To Detail
Charlotte, North Carolina, United States · On-site
For more than 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. We are the #1 manufacturer of residential cabinets in North …
Skills: Operations Management, Team Leadership, Inventory Management, KPI Tracking, Process Improvement
Charlotte, North Carolina, United States · On-site
Because Communities Deserve Better! At Community Association Management, we believe that leadership, integrity, and accountability are the pillars of strong communities. Our WHY is to creatively find solutions and overco…
Skills: Community Association Management, Onboarding, Conflict Resolution, Financial Operations, Association Governance
Charlotte, North Carolina, United States · On-site
State of Location: North Carolina Position Summary: Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to pro…
Skills: Patient Scheduling, Insurance Verification, Payment Collection, Microsoft Excel, Microsoft Word
Charlotte, North Carolina, United States · On-site
$21/hr–$32/hr
Department: 11926 Atrium Health University City - Public Safety Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: This position is Sign-on Bonus eligible. Based on eligi…
Skills: Security Services, Customer Service, De-escalation, Emergency Response, Patrolling
Charlotte, North Carolina, United States · On-site
Join the Carolina Cat Team As a family-owned company under our fourth generation of leadership, we have built our business based on the principles of trust, integrity, and a desire to help our customers and employees suc…
Skills: Scheduling, Customer Service, Work Order Management, Problem Solving, Multitasking
Charlotte, North Carolina, United States · Hybrid
$19/hr–$28/hr
Job Summary Under supervision, implement the Medline ReNewal Reprocessing Program to help ensure client staff acceptance and follow-through with procedures. Job Description Core Job Responsibilities: Oversee preparation …
Skills: Customer Service, Staff Training, Workflow Optimization, Technical Communication, Inventory Management
Charlotte, North Carolina, United States · On-site
$23/hr–$26/hr
Job Title: Luxury Leasing Advisor Schedule: Weekends Required + 2 Rotating Weekdays Off Salary: $23 to $26 Per Hour Plus Bonus Opportunities Unlock your potential with Avenue5 Residential. Your ideas. Your development. Y…
Skills: Leasing Management, Customer Service, Interpersonal Communication, Microsoft Office Suite, Yardi
Charlotte, North Carolina, United States · Hybrid
$70k–$80k/yr
Luxer Commercial Account Manager - Major Accounts: At Luxer One, we’re committed to simplifying life by automating package acceptance and completely solving the package problem using the best technologies available. Whet…
Skills: Account Management, Prospecting, Client Retention, Upselling, CRM Management
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The Patient Services Associate serves as the first point of contact, managing front desk operations and patient check-in/out processes. They are responsible for coordinating provider schedules, verifying insurance, and maintaining electronic medical records.
A high school diploma is required, with prior experience in a medical office or scheduling role preferred. Candidates must possess strong organizational skills and a compassionate, patient-focused attitude.
Carolina Oncology Specialists has been caring for patients in Catawba County since 1983, offering patients high quality, personalized healthcare close to their own home so patients and caregivers don’t have to travel far for excellent care. Our patients experience the convenience of in-clinic chemotherapy treatments, as well as the treatment and management of blood disorders.
Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.
Position Name: Patient Services Associate
Reports to: Scheduling Manager/Supervisor
FLSA Status: Non Exempt
Department: Scheduling
Location: Carolina Oncology Specialist Charlotte, NC
Position Summary
The Scheduling Assistant / Front Desk Attendant serves as the first point of contact for patients and visitors at Carolina Oncology Specialists. This role is responsible for delivering exceptional customer service while coordinating patient scheduling, managing front desk operations, and supporting clinical and administrative teams. The ideal candidate is highly organized, compassionate, and able to work efficiently in a fast-paced medical environment.
Key Responsibilities
Front Desk Operations
Greet and check in patients in a professional, courteous, and empathetic manner
Verify patient demographics, insurance information, and required documentation
Maintain a clean, organized, and welcoming reception area
Manage patient check-in/check-out processes
Collect and post co-pays and patient responsibility as required
Enter patient insurance policies and perform real-time eligibility in the Practice Management System when appropriate
Scheduling Coordination
Schedule, reschedule, and confirm patient appointments in accordance with provider availability
Coordinate multi-appointment visits (e.g., labs, imaging, provider consults)
Ensure accurate entry of appointments into the scheduling system
Communicate appointment details clearly with patients and caregivers
Contact patients regarding appointment reminders and changes
Administrative Support
Maintain and update patient records in the electronic medical record (EMR) system
Scan, file, and manage patient documentation efficiently
Assist with insurance verification and referral tracking as needed
Collaborate with clinical staff to ensure smooth patient flow
Support front office workflows and special projects as assigned
Qualifications
Education & Experience
High school diploma or equivalent required
Prior experience in a medical office, scheduling, or front desk role preferred
Oncology or specialty practice experience is a plus
Skills & Competencies
Excellent communication and interpersonal skills
Strong organizational and time management abilities
Proficiency with EMR systems and basic computer applications
Ability to multitask and work effectively in a fast-paced environment
High attention to detail and accuracy
Compassionate and patient-focused attitude
Work Environment
Fast-paced outpatient oncology practice
Frequent interaction with patients, families, and clinical staff
Requires sitting, standing, and use of computers for extended periods
Core Values Alignment
Demonstrate empathy and respect in all patient interactions
Maintain confidentiality and adhere to HIPAA regulations
Support a collaborative, team-oriented environment
Uphold the highest standards of professionalism and integrity
Position Type
Full-time
Day shift; occasional schedule flexibility may be required
Caring for Cancer Patients is a Privilege!
Tennessee Oncology is one of the nation’s largest community-based cancer care specialists and home to one of the leading clinical trial networks in the country. Established 1976 in Nashville, Tennessee Oncology’s mission remains unchanged: To provide access to high quality cancer care and the expertise of clinical research for all patients at convenient locations within their community and close to their home. To this day, our growing network of physicians and number of locations is based on this mission. In 2018, Tennessee Oncology joined OneOncology, a partnership of oncologists and industry leading experts driving the future of community-based cancer care in the United States, as a founding practice partner. Physicians specializing in gynecologic oncology, palliative care, radiation oncology, and health psychology comprise our group. Tennessee Oncology provides a full range of diagnostic services, including oncology specific expertise in PET/CT and laboratory services. Clinic locations provide on-site chemotherapy treatments so that patients receive care in their community and close to their home. Our physicians utilize the latest in molecular diagnostics and profiling to choose treatments specific to the genetics of your cancer. Oncology research is the largest area of new drug development. Self -administered medications, those taken by mouth or injected by the patient, comprise approximately 40% of these investigative medications. Tennessee Oncology’s in house pharmacy, Park Pharmacy, stocks oncology and hematology medications not readily available at community retail pharmacies. A URAC accredited Specialty Pharmacy, Park provides insurance and benefits investigation, prior authorization services for insurance coverage, co-pay assistance through manufacturer or foundation programs, extensive medication education, and access to a pharmacist 24 hours a day, 7 days a week.
Offices: 2004 Hayes St, Nashville, Tennessee 37203, US
There are currently 3,709 open customer service & support positions in Charlotte, NC listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Allied Universal, Lowe's Companies, Inc., Compass Group, AutoZone, among others. Browse the listings above to see every active employer.
Yes — 297 of the 3709 open customer service & support positions offer remote or hybrid work (106 remote, 191 hybrid).
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