Cape Town, Western Cape, South Africa · Remote Solely
Who we are? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technica…
Skills: German Fluency, English Proficiency, Technical Support, Wi-Fi Troubleshooting, Ethernet Troubleshooting
Cape Town, Western Cape, South Africa · Remote Solely
Who we are? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technica…
Skills: German C1/C2, English B2+/C1, Wi-Fi Troubleshooting, Ethernet Troubleshooting, Network Connectivity
Cape Town, Western Cape, South Africa · Remote Solely
Who we are? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technica…
Skills: German Language Proficiency, English Language Proficiency, Technical Support, Wi-Fi Troubleshooting, Ethernet Troubleshooting
Cape Town, Western Cape, South Africa · On-site
Lead and manage the daily operations of your store to ensure that the overall objectives which include store targets, innovation initiatives, and customer service standards are met and exceeded.
Skills: Store Management, Sales Management, Service Management, Budgeting, MS Office
Cape Town, Western Cape, South Africa · Hybrid
Lovisa is fast-fashion Retail Lovisa is global, and its growth is infectiously energetic See us at careers.lovisa.com Location: This role will look after the Cape Town region POSITION PURPOSE AND EXPECTATION: The Regiona…
Skills: Area Management, Multi-site Management, Customer Experience, Staff Coaching, Recruitment
Cape Town, Western Cape, South Africa · On-site
JOB SUMMARY Primary focus on Guest interaction, provide excellent Customer Service and maintain the quality and standards of the Westin Cape Town and in accordance with Marriott International Hotels standards, policies a…
Skills: Customer Service, Front Desk Operations, Fidelio Opera, Cash Handling, Conflict Management
Cape Town, Western Cape, South Africa · Remote Solely
Company Description Why Babble? Babble is a Customer Experience-led growth business. As the ultimate Trusted Advisor for cloud-based technologies, we specialize in empowering businesses with the best solutions from the w…
Skills: Microsoft 365 Administration, Microsoft Desktop OS, Microsoft Server OS, Microsoft Azure, Antivirus Management
Cape Town, Western Cape, South Africa · On-site
Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? We are hiring a Subject Matter Expert Lead who will be responsible for driving the over…
Skills: Digitalization Strategy, Customer Experience, Data Analytics, E-commerce, B2B Interfacing
Cape Town, Western Cape, South Africa · Hybrid
The Project Coordinator role is crucial to the success of MRI’s Managed Services (MS) organisation. The role is part of our Operations team that primarily focuses on engagement management across our EMEA opportunities. T…
Skills: Project Coordination, Engagement Management, Client Relationship Management, Scope Control, Timeline Management
Cape Town, Western Cape, South Africa · On-site
Job Description To deliver an exceptional customer experience by understanding and responding to individual needs and aspirations. Provide tailored, value-adding solutions in a fast-paced environment, while consistently …
Skills: Sales Process Management, Client Relationship Building, Financial Solution Selling, Cross-selling, Risk Identification
Cape Town, Western Cape, South Africa · Hybrid
Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the oppor…
Skills: Business Relationship Management, New Business Origination, Credit Analysis, Assets Under Management, Investment Management
Johannesburg, Gauteng, South Africa · Hybrid
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society…
Skills: Network Engineering, Cisco Device Management, Network Security, Routing Protocols, Firewall Administration
Cape Town, Western Cape, South Africa · On-site
CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are well on …
Skills: Customer Service Administration, Logistics Management, Warehouse Management Systems, ERP Software, MS Excel
Cape Town, Western Cape, South Africa · On-site
Amazon has built a reputation for excellence with a mission to be the earth’s most customer-centric company, a company that customers from all over the globe will recognize, value, and trust for both our products and our…
Skills: Incident Management, Major Incident Management, Technical Support, Portuguese Fluency, Executive Communication
Cape Town, Western Cape, South Africa · On-site
Apply by: We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: 1. To see what this job is about and …
Skills: Attention To Detail, Communications Skills, Consultation Skills, Interpersonal & Relationship Management Skills, Planning, Organising And Coordination Skills
Cape Town, Western Cape, South Africa · On-site
Got Drive? Join AnyVan as we make moving anything, anywhere miles better and build a career that moves just as fast. Back in 2009, our CEO Angus saw half-empty vans everywhere and knew there had to be a better way! That'…
Skills: Operations Leadership, French Fluency, English Fluency, Customer Experience Management, Logistics Management
Cape Town, Western Cape, South Africa · On-site
Company Description Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to wor…
Skills: Client Engagement, Sales Growth, Banking Solutions, Risk Management, Compliance
Cape Town, Western Cape, South Africa · On-site
Company Description Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to wor…
Skills: Sales Leadership, Client Relationship Management, Revenue Growth, Risk Management, Compliance Management
Cape Town, Western Cape, South Africa · On-site
Company Description Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to wor…
Skills: Sales, Client Relationship Management, Banking Solutions, Risk Management, Compliance
Cape Town, Western Cape, South Africa · On-site
Essential Functions Responsible for designing new processes for QC functioning to meet client specific requirements; facilitate migrations to seamlessly set up quality compliance. Leads significant process improvement pr…
Skills: Lean Six Sigma, Process Mapping, Value Stream Mapping, Project Management, Analytical Skills
Cape Town, Western Cape, South Africa • Remote Solely
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Provide technical customer support via phone and email, focusing on network connectivity and diagnostics. Document troubleshooting steps and escalate complex issues to developers and cross-functional specialists.
Requires C1/C2 German and B2+/C1 English proficiency along with a basic understanding of Wi-Fi and Ethernet connectivity. Candidates must possess a personal computer with at least 8GB RAM and a stable high-speed internet connection.
Who we are?
SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?
Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.
What you will do:
What you need to succeed in this role:
Will be a great plus:
Benefits:
*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.
You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.
So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!
Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.
Know someone perfect for the role? Refer them and get rewarded!
Internal job code: 33J
An Intelligent Support-as-a-Service company that provides secure technical, customer support and CX services.
SupportYourApp is an Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010. Reasons to count on us: • Over 16 years of experience • Over 1300 professionals on a team • Over 60 operational languages • PCI DSS Certified Level 1 Service Provider • ISO/IEC 27001 certification • GDPR-, CCPA-, and HIPAA-compliance • Refined processes of onboarding, learning, and human development • Customer-focused consultants with exceptional language skills Our services include, but are not limited to: • Customer support (Front desk, Tier 1) • Technical support (Tier 1-3) • Social media customer service • CX services • AI-powered support teams • System setup and Integration • Reception desk services • Back-office services (data entry, content moderation & enrichment) • KYC and ID verification • Data annotation 📚 Check out our course on Udemy → https://www.udemy.com/course/customer-support-101-building-excellence/?couponCode=536430084CA64453549A Every company is different and requires a unique experience. That’s why we have an individual approach and offer a tailored solution to every client. We are all diverse, but we have one goal — to support people. We support. You grow. AI scales it all.
Offices: 1007 North Orange Street, 122, Wilmington, Delaware 19801, US · Av. del Libertador 2442, 4th Floor, Buenos Aires, Olivos B1636DSR, AR · Bulevar Milutina Milankovića 9z, Belgrade, 11070, RS
There are currently 279 open customer service & support positions in Cape Town, South Africa listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Old Mutual South Africa, Marriott International Hotels, Inc., Standard Bank Group, EXL, MRI Software, among others. Browse the listings above to see every active employer.
Yes — 72 of the 279 open customer service & support positions offer remote or hybrid work (18 remote, 54 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
