Cape Town, Western Cape, South Africa · Remote Solely
$4/hr–$8/hr
Entry level
Sales Development Representative Department: Marketing Employment Type: Full Time Location: Remote (Cape Town) Compensation: $4 - $8 per hour [plus bonuses] Description We're looking for a confident communicator to join …
Skills: Communication, Cold calling, B2B sales, Lead qualification, Appointment setting
Cape Town, Western Cape, South Africa · Remote Solely
$4/hr–$8/hr
Entry level
B2B Cold Caller and Appointment Setter Department: Marketing Employment Type: Full Time Location: Remote (Cape Town) Compensation: $4 - $8 per hour [plus bonuses] Description We're looking for a confident communicator to…
Skills: Cold calling, Appointment setting, B2B sales, Communication, Active listening
Mr D
Seller Support Specialist (FTC)
Cape Town, Western Cape, South Africa · On-site
Mid level
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Skills: Customer service, Stakeholder management, Data capturing, Problem-solving, Prioritization
Collinson the Collinson, that proudly employ over 1,100 talented individuals in over 20 locations world-wide and we are dedicated to helping our clients acquire, retain and optimize the value of their customer relationsh…
Skills: German language, English language, Customer service, Telephonic communication, Problem-solving
takealot.com, a leading South African online retailer, is looking for a highly talented Seller Support Specialist - FTC to join our team in Cape Town. We are a young, dynamic, hyper-growth company looking for smart, crea…
Skills: Customer service, Stakeholder management, Data capturing, Problem-solving, Prioritization
Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading a…
Director of Security and Safety- The Cape Town EDITION Hotel (Pre-Opening)
Cape Town, Western Cape, South Africa · On-site
Mid level
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Bar Manager - The Cape Town EDITION Hotel (Pre-opening)
Cape Town, Western Cape, South Africa · On-site
Mid level
JOB SUMMARY Responsible for bar/lounge daily shift operations and supervision of staff. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and…
Skills: Bar Management, Staff Supervision, Inventory Management, Menu Planning, Customer Service
Marriott International Hotels, Inc.
Banqueting Manager- The Cape Town EDITION Hotel (Pre-opening)
Cape Town, Western Cape, South Africa · On-site
Mid level
JOB SUMMARY Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset…
Skills: Event management, Food and beverage, Team leadership, Financial management, Inventory control
takealot.com, South Africa's leading online retailer, is looking for a highly talented CRM Executive: Lifecycle & Automation to join our Marketing team in Cape Town. This position reports to the CRM Lifecycle & Automatio…
3 X Property Survey Booking Agent UK - Claremont: WC
Cape Town, Western Cape, South Africa · Hybrid
Entry level$39M raised
Rentokil Initial: Rentokil Initial is a Global services company employing over 45,000 colleagues across 84 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and en…
Skills: Customer service, Sales, Lead generation, Appointment setting, Upselling
Business unit, Department, Reporting Business Unit: Department: Job grade : OP2 Core Description Provide a service that will exceed the expectations of the Company’s customers – both external and internal and to ensure t…
Skills: Call Center Operations, Incident Management, Customer Service, Data Entry, Microsoft Office
As the world’s cities grow more complex, people’s need to move easily becomes even more important. Enabling urban flow requires talent and ambition. Together at KONE, we create a new urban reality. Your career is a journ…
Job Purpose To manage the EDC and eFuel for Commercial and Retail and provide specialist support specifically with the management of fleet services for on road refuelling and supporting Engen's unique business and system…
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Overview The role of a Customer Support Executive within early arrears is to engage with customers at the earliest appropriate point, understand their individual circumstances, and agree a suitable way forward. This will…
Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description To provide excellent client service and financial education and to achie…
Skills: Financial education, Sales, Lead generation, Customer service, Relationship building
Business unit, Department, Reporting Buisness Unit: CPS Department: Field Services Core Description Provides remote support and assistance to BCX clients. Determining root cause and finding appropriate solutions that sat…
Skills: Technical Support, Problem Solving, Customer Focus, Communication, Hardware Installation
Business unit, Department, Reporting Business Unit: CPS Department: Field Service Reports to: Manager: Service Centre (M/S5) Core Description The purpose is to ensure delivery of quality services and support across multi…
Skills: Team Leadership, Call Centre Management, Incident Resolution, SLA Management, Microsoft Office
Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Responsibilities: Product/Service Information Provide advanced product/service informati…
Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description Job Description: This role applies expert knowledge in the administratio…
Skills: Administration, Retirement funds, Payment processing, Reconciliation, Customer service
The Sales Development Representative will conduct outbound cold calls to marketing executives in the United States to introduce services and identify potential opportunities. They are responsible for qualifying leads, handling objections, and scheduling appointments for the sales team while maintaining accurate CRM records.
Requirements
The role requires excellent communication skills in English and a confident, professional demeanor when speaking with senior decision-makers. While previous experience in sales or marketing is preferred, it is not essential, as the company values coachability and a willingness to learn.
Full job description
Sales Development Representative
Department: Marketing
Employment Type: Full Time
Location: Remote (Cape Town)
Compensation: $4 - $8 per hour [plus bonuses]
Description
We're looking for a confident communicator to join our sales team. In this role, you'll introduce our services to marketing executives across the United States, identify potential opportunities, and schedule qualified meetings for our sales team.
Previous cold-calling or B2B sales experience is helpful but not essential. We welcome applications from recent graduates, career changers, and motivated individuals with excellent communication skills.
Key Responsibilities
Prospect. Make outbound cold calls to marketing executives and business decision-makers across the United States.
Engage. Speak with decision-makers such as Marketing Directors, Marketing Managers, Chief Marketing Officers (CMOs), Digital Marketing Managers, Growth Marketing Managers, Brand Managers, and business owners.
Present. Introduce our services in a clear, professional, and conversational manner.
Qualify. Build rapport, ask thoughtful qualifying questions, and identify prospective clients who are a good fit for our services.
Handle objections. Respond professionally to common questions and objections while maintaining a positive customer experience.
Book meetings. Schedule qualified appointments for our sales team and ensure accurate calendar coordination.
Maintain records. Keep accurate CRM records, including call outcomes, notes, and follow-up activities.
Improve continuously. Participate in call reviews, role-play sessions, and ongoing coaching to strengthen your sales skills.
Skills, Knowledge and Expertise
Excellent communication. Clear spoken English that can be easily understood by customers in the United States.
Confidence. Comfortable speaking with senior business decision-makers over the phone.
Active listening. Able to ask insightful questions and understand customer needs.
Coachability. Welcomes feedback and applies it to improve performance.
Resilience. Maintains a positive attitude and persistence when facing rejection.
Curiosity. Enjoys learning about businesses and uncovering opportunities through conversation.
Organisation. Strong attention to detail with the ability to accurately maintain CRM records and follow-up activities.
Fast learner. Quickly understands new products, services, and sales techniques.
Professionalism. Represents the company with confidence and integrity in every interaction.
Natural communication. Able to follow a structured sales process while sounding authentic and conversational, rather than reading mechanically from a script.
Nice to Have
Experience. Previous experience in marketing, cold calling, telesales, appointment setting, customer service, or B2B sales is preferred but not required. We believe communication skills, coachability, and a willingness to learn are stronger predictors of success than experience alone.
Ongoing coaching. Receive regular feedback, call reviews, and mentoring to help you succeed.
Career development. Build highly transferable communication, negotiation, and business development skills.
Remote flexibility. Work remotely with a supportive team.
Competitive pay. Earn USD $4–$8 per hour, depending on relevant experience, communication skills, demonstrated sales ability, and overall fit for the role. Bonuses are available for strong performance, including qualified meetings successfully booked.
Growth opportunities. This role has the potential to become an ongoing position for the right candidate, with opportunities for growth as you develop your skills and contribute to the team's success.
Related keywords
Sales Development RepresentativeMarketingCold callingB2B salesLead generationAppointment settingCRMOutbound salesProspectingCustomer experienceBusiness developmentCommunication skillsNegotiationSales processRemote work
30% conversion lift on your website in 90 days through predictive CRO.
- Prediction engine scrapes 34,000 websites to find winning A/B tests from other companies.
- Full-service team does the design, dev, everything to run those proven winners for you.
- Performance pricing. No fee unless you get the lift.
Clients include CrowdStrike, BambooHR, Angi, Tenable, Paycor, Gusto, Workday, Taboola, Deel.
Offices: 1718 Peachtree Street NW, Ste 1080, Atlanta, GA 30309, US
How many Customer Service & Support jobs are open in Cape Town, South Africa right now?
There are currently 555 open customer service & support positions in Cape Town, South Africa listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Cape Town, South Africa?
Companies currently hiring include Marriott International Hotels, Inc., Old Mutual South Africa, EXL, WNS, Accor, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Cape Town, South Africa?
Yes — 118 of the 555 open customer service & support positions offer remote or hybrid work (43 remote, 75 hybrid).
How do I apply for Customer Service & Support jobs in Cape Town, South Africa?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.