Cape Town, Western Cape, South Africa · On-site
Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description Provides specialist knowledge and executes account development strategie…
Skills: Effective Communication, Customer Focus, Accountability, Interpersonal Savvy, Work Process Optimization
Cape Town, Western Cape, South Africa · On-site
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and h…
Skills: Customer Success Management, German Fluency, Relationship Building, Onboarding, Upselling
Cape Town, Western Cape, South Africa · On-site
Answers questions to providers related to Benefit Plans, Claims and related topics To communicate effectively for additional information as needed by providers Perform accurate data entry Perform eligibility and benefit …
Skills: Lean Six Sigma Green Belt, Process Mapping, Value Stream Mapping, MS Office, Project Management
Cape Town, Western Cape, South Africa · On-site
Answers questions to providers related to Benefit Plans, Claims and related topics To communicate effectively for additional information as needed by providers Perform accurate data entry Perform eligibility and benefit …
Skills: Customer Service, Data Entry, Benefit Verification, Microsoft Office, Medical Terminology
Cape Town, Western Cape, South Africa · On-site
Mr D, a division of takealot.com, is looking for a highly talented Partner Point of Sale & Integration Associate to join our team in Cape Town. We are a young, dynamic, hyper growth company looking for smart, creative, h…
Skills: Point of Sale Integration, Project Coordination, Troubleshooting, Data Analysis, API Integration
Cape Town, Western Cape, South Africa · On-site
POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Mar…
Skills: Guest Relations, Front Office Management, Cash Handling, Staff Supervision, Conflict Resolution
Cape Town, Western Cape, South Africa · On-site
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Heal…
Skills: IT Team Management, Incident Management, Change Management, Asset Management, End-User Computing
Cape Town, Western Cape, South Africa · Remote Solely
About Our Client Our client is a fast-growing international e-commerce business operating across Europe and beyond, helping customers access high-quality pre-owned specialist equipment through a trusted online marketplac…
Skills: German Fluency, English Communication, Customer Service, CRM Systems, Problem Solving
Cape Town, Western Cape, South Africa · On-site
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Heal…
Skills: Incident Management, Fault Diagnosis, PC Hardware Maintenance, Telephony Support, VoIP Configuration
Cape Town, Western Cape, South Africa · On-site
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Heal…
Skills: Change Management, IT Service Delivery, Project Management, ITIL V3, Incident Management
Cape Town, Western Cape, South Africa · On-site
An exciting opportunity at Faithful to Nature has become available for an Store Assistant in Riverlands. The successful candidate will have strong communication skills who can make customers feel welcome in our store wil…
Skills: Customer Service, Retail Sales, Communication, Merchandising, Stock Control
Cape Town, Western Cape, South Africa · On-site
Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Aspires to be a Financial Adviser We are looking for self-motivated and dynamic individu…
Skills: Building Trust, Consultative Selling, Customer Feedback Management, Customer-Focused, Customer Service
Cape Town, Western Cape, South Africa · On-site
Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Aspires to be a Financial Advisor We are looking for self-motivated and dynamic individu…
Skills: Action Oriented, Stakeholder Management, Networking, Collaboration, Effective Communication
Cape Town, Western Cape, South Africa · On-site
An exciting opportunity at Faithful to Nature has become available for an Assistant Store Manager in Riverlands. Faithful to Nature is a market leader in the online natural product retail space with the mission of improv…
Skills: Sales Management, Customer Service, Inventory Management, Merchandising, Staff Training
Cape Town, Western Cape, South Africa · On-site
Part Time Shop Assistant - Faithful-to-Nature - Riverlands. An exciting opportunity at Faithful to Nature has become available for a Part Time Shop Assistant at our store. The successful candidate will have strong commun…
Skills: Communication, Customer Service, Sales Ability, Administrative Orientation, Microsoft Office Suite
Cape Town, Western Cape, South Africa · On-site
It's fun to work in a company where people truly BELIEVE in what they're doing! The purpose of the Bakery Manager role is to drive commercial performance, operational excellence, and product quality within the bakery dep…
Skills: Commercial Acumen, Financial Acumen, Operational Planning, People Leadership, Coaching
Cape Town, Western Cape, South Africa · Hybrid
From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best emplo…
Skills: Application Support, SQL, Root Cause Analysis, ITIL, Software Testing
Cape Town, Western Cape, South Africa · On-site
Job Description To deliver an exceptional and efficient customer experience by proactively understanding customer needs, providing tailored product solutions, and directing customers to the most suitable service channels…
Skills: Customer Relationship Management, Digital Banking Guidance, Sales, Communication Skills, Attention to Detail
Cape Town, Western Cape, South Africa · On-site
Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Who we are We’re Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sport…
Skills: French Fluency, English Fluency, Customer Service, Communication Skills, Problem Solving
Cape Town, Western Cape, South Africa · On-site
Job Requisition detail Req: 146432 Role: Service Consultant Area: Century City Advert closing date: 25/06/2026 Job Family Sales and Service Career Stream Client Service Leadership Pipeline Manage Self: Technical (MST) FA…
Skills: Client Engagement, Cash Management, Digital Literacy, Relationship Management, Problem Solving
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The role involves executing account development strategies and sales plans to achieve small-sized targets. Key duties include handling customer inquiries, managing CRM data, and performing branch operational tasks.
Candidates must possess a Matriculation Certificate. The role requires competencies in customer focus, effective communication, and the ability to follow operational compliance procedures.
Let's Write Africa's Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Carry out standard customer service activities and handle simple customer inquiries.
Assess compliance with established standards and protocols for parts of routine inquiries.
Receive visitors and assist with various requests for information, referring more complex matters to colleagues.
Enter data into standard branch systems, sorting and filing materials relating to transactions at the counter.
Enter customer name and address into the CRM system at point of purchase to ensure that the organization has the relevant information to support follow-up sales and service actions.
Ask the customer to identify which product or service they are interested in purchasing and how they intend to use it.
Greet customers (on incoming calls or in store) and engage them in conversation to build rapport.
Input content into standard templates. Also take responsibility for collating materials and photocopying them.
Respond to requests for information about the availability of people or facilities to assist in arranging business meetings.
Follow a straightforward mandatory procedure to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.
Develop and maintain excellent skills by participating in assessment and development planning activities as well as formal and informal training and coaching.
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The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
The Old Mutual Story!
Old Mutual Limited is a premium pan-African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 14 countries. We have been helping our customers achieve their lifetime financial goals for over 170 years by investing their funds in ways that create positive futures for them, their families, their communities and broader society. In this way, we significantly contribute to improving the lives of our customers and their communities while ensuring a sustainable future for our business. We employ more than 30 000 people and operate in 14 countries across two regions Africa (South Africa, Namibia, Botswana, Zimbabwe, Kenya, Malawi, Tanzania, Nigeria, Ghana, Uganda, Rwanda, South Sudan and eSwatini) as well as Asia (China) So why work here? We believe you can shape the future with us – a future where we build a better Africa together. That’s why we’re committed to creating opportunities that will give you an edge on the rest. Once you’re part of our team, you will have access to the best breed of advice, tools and frameworks that will equip you to be your exceptional best. #MomentsThatMatter
Offices: 107 Rivonia Road, Sandton, Gauteng 2196, ZA · Jan Smuts Drive, Pinelands, Cape Town, Western Cape 7405, ZA
There are currently 281 open customer service & support positions in Cape Town, South Africa listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Old Mutual South Africa, Marriott International Hotels, Inc., Standard Bank Group, EXL, MRI Software, among others. Browse the listings above to see every active employer.
Yes — 72 of the 281 open customer service & support positions offer remote or hybrid work (18 remote, 54 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
