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Customer Service & Support Jobs in Pretoria, South Africa (Now Hiring) — 28 open

SupportYourApp logoSupportYourApp

(fluent English) Customer Support Consultant, hospitality (remote)

Pretoria, Gauteng, South Africa · Remote Solely

Entry level

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer …

Skills: Customer Support, English Proficiency, Analytical Thinking, Research Skills, Travel Industry Experience

South African Reserve Bank logoSouth African Reserve Bank

(1410) Microsoft Exchange Online Specialist - BSTD

Pretoria, Gauteng, South Africa · On-site

Senior

Brief description The main purpose of this position is to provide specialised technical expertise and recommendations on Microsoft 365 products and services, and to provide third-level support for Microsoft Exchange Onli…

Skills: Microsoft 365, Microsoft Exchange Online, Root-Cause Analysis, Governance and Security, Technical Documentation

MSX International logoMSX International

Warranty Specialist Consultant

Pretoria, Gauteng, South Africa · On-site

Senior

Company Description The Warranty Specialist Consultant is responsible for overseeing and optimizing warranty operations across an assigned dealer group, ensuring strict compliance with policies and service standards. Thi…

Skills: People Management, Relationship Management, Data Analysis, Strategic Planning, Stakeholder Management

Starbucks South Africa logoStarbucks South Africa

Barista - Centurion

Pretoria, Gauteng, South Africa · On-site

Entry level

Join Our Starbucks Family as a Barista Are you passionate about crafting exceptional coffee experiences and creating moments of connection with every customer? Starbucks is seeking enthusiastic individuals to join our te…

Skills: Coffee Crafting, Customer Service, Communication, Teamwork, Store Organization

Old Mutual South Africa logoOld Mutual South Africa

Advancing Financial Adviser

Pretoria, Gauteng, South Africa · On-site

Mid level

Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Qualifications and Experience A minimum of Matric or equivalent A minimum 12 months’ fin…

Skills: Consultative Selling, Customer Feedback Management, Customer-Focused, Customer Service, Customer Understanding

FirstRand Bank India logoFirstRand Bank India

External Sales and Service Advisor Lead OBR-1

Pretoria, Gauteng, South Africa · On-site

Mid level

Job Description To drive sales performance by applying established processes to achieve individual targets within the assigned area. Build and sustain strong customer relationships through effective engagement and except…

Skills: Sales Process Management, Client Relationship Management, Market Analysis, Cross Selling, Lead Generation

FirstRand Bank India logoFirstRand Bank India

Banking Specialist

Pretoria, Gauteng, South Africa · On-site

Senior

Job Description To be responsible for delivering tailored financial solutions to high-net-worth clients, engage directly with clients to understand their unique financial needs and objectives.Provide in-depth knowledge i…

Skills: Financial Solutions, High-Net-Worth Client Management, Lending, Cash Management, Credit Structuring

Starbucks South Africa logoStarbucks South Africa

Barista - Woodlands

Pretoria, Gauteng, South Africa · On-site

Entry level

Join Our Starbucks Family as a Barista Are you passionate about crafting exceptional coffee experiences and creating moments of connection with every customer? Starbucks is seeking enthusiastic individuals to join our te…

Skills: Coffee Brewing, Customer Service, Communication, Teamwork, Store Organization

HireHawk Recruitment Services logoHireHawk Recruitment Services

Appointment Setter (Remote) | South Africa

Pretoria, Gauteng, South Africa · Remote Solely

$1k–$1k/mo

Entry level

Employment Type: Full-Time ContractorWorkplace: RemoteCompensation: USD $1,100 - $1,300/monthSchedule: Monday to Friday, 9:00 am - 6:00 pm PST About Us HireHawk connects skilled remote professionals with high-quality car…

Skills: Cold Calling, Appointment Setting, Lead Generation, English Communication, Objection Handling

FirstRand Bank India logoFirstRand Bank India

FNB Community Advisor

Pretoria, Gauteng, South Africa · On-site

Mid level

Job Description To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests Hello Future Community Advisor (Lynnwoood) Welcome to FNB…

Skills: Customer Service, Relationship Building, Digital Migration, Cross-selling, Sales Support

Mediclinic Middle East logoMediclinic Middle East

Unit Administrative Assistant - Paediatric Ward

Pretoria, Gauteng, South Africa · On-site

Entry level

Mediclinic Medforum | Sunnyside, Pretoria | South Africa Closing date: 02/07/2026 Number of positions: 1 Recruiter name: Linda Thembani Reference number: 71161 Workplace Type: On-site Permanent Please note if you are an …

Skills: Recordkeeping, Office Management, Compliment And Complaints Management, Telephone Etiquette, Computer Literate

HireHawk Recruitment Services logoHireHawk Recruitment Services

Executive Assistant (Remote) | South Africa

Pretoria, Gauteng, South Africa · Remote Solely

$1k–$2k/mo

Mid level

Job Type: Full-time, long-term contractorWorkplace: RemoteSchedule: Full-time, Monday to Friday 7:00 am - 4:00 pm PST or 8:00 am - 5:00 PM PST Compensation: $1,300 - $1,500/month HireHawk connects skilled remote professi…

Skills: Calendar Management, Business Communication, Administrative Support, Microsoft Office, Google Workspace

Mr Price Group logoMr Price Group

Assistant Store Manager Mr Price Kids Jubilee Mall

Pretoria, Gauteng, South Africa · On-site

Mid level

Support the store manager in managing the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.

Skills: Store Management, Sales Management, Service Management, Budgeting, MS Office

Inspired Education Group logoInspired Education Group

ELS Receptionist

Pretoria, Gauteng, South Africa · On-site

Senior

Inspired Education is the leading global group of premium schools, with a portfolio of 126 premium private schools in 28 countries spanning 6 continents which utilise proven educational practices from every corner of the…

Skills: Administrative Experience, Verbal Communication, Written Communication, Organizational Skills, Database Management

FirstRand Bank India logoFirstRand Bank India

External Sales and Service Advisor OBR

Pretoria, Gauteng, South Africa · On-site

Mid level

Job Description To deliver an exceptional customer experience by understanding and responding to individual needs and aspirations. Provide tailored, value-adding solutions in a fast-paced environment, while consistently …

Skills: Sales Process Management, Client Relationship Building, Financial Solution Selling, Cross-selling, Pipeline Management

Old Mutual South Africa logoOld Mutual South Africa

Commissioned Financial Adviser

Pretoria, Gauteng, South Africa · On-site

Entry level

Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. We are looking for self-motivated and dynamic individuals who have a passionate entrepre…

Skills: Building Trust, Consultative Selling, Customer-Focused, Customer Service, Customer Understanding

Old Mutual South Africa logoOld Mutual South Africa

OMF Client Relations Consultant (Brooklyn Mall)

Pretoria, Gauteng, South Africa · On-site

Entry level

Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description To provide a positive customer experience by being helpful and sensitive…

Skills: Consultative Selling, Customer Complaint Management, Customer Feedback Management, Customer-Focused, Customer Relationship Management (CRM) Software

MSX International logoMSX International

Call Centre Agent

Pretoria, Gauteng, South Africa · On-site

Mid level

Company Description We are seeking a proactive Call Centre Agent to be the crucial link between our customers and our busy workshop. In this role, you will play a direct part in maintaining our company's image and ensuri…

Skills: Call Centre Operations, Appointment Scheduling, Customer Relationship Management, Professional Communication, Data Entry

FirstRand Bank India logoFirstRand Bank India

Private Client Advisor

Pretoria, Gauteng, South Africa · On-site

Mid level

Job Description To provide an exceptional experience to private clients focused on foundational wealth creation, accumulation, and protection strategies. Enhance client engagement and loyalty by applying contextual Money…

Skills: Financial Planning, Wealth Management, Budgeting, Client Relationship Management, Risk Management

FirstRand Bank India logoFirstRand Bank India

Branch Advisor FAIS

Pretoria, Gauteng, South Africa · On-site

Mid level

Job Description Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) wh…

Skills: Financial Advice, Client Relationship Management, Compliance, Sales, Customer Service

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Showing 1–20 of 28

SupportYourApp logo

(fluent English) Customer Support Consultant, hospitality (remote)

SupportYourApp

Pretoria, Gauteng, South Africa • Remote Solely

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Entry level

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  • Contract
  • Flexible schedule, Remote work, Inclusive international environment, Compensation in USD, Referral rewards, Work-life balance
  • Posted 1d ago
  • ~40 hrs/week
  • Remote in Pretoria, Gauteng, South Africa

Responsibilities

Deliver high-quality customer support via phone, chat, and email while building strong customer relationships. Collaborate with developers and cross-functional specialists to maintain deep knowledge of client solutions and meet KPIs.

Requirements

Requires C1 English proficiency and at least 6 months of customer support experience, specifically within the travel industry. Candidates must possess a personal computer with minimum 8GB RAM and a stable high-speed internet connection.

Full job description

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

  • Deliver outstanding customer support via phone calls, chats, and emails;
  • Build strong and lasting customer relationships;
  • Keep up with evolving tools and technology;
  • Handle sensitive customer data with care and security;
  • Apply the latest and greatest customer happiness practices;
  • Maintain deep understanding of client solutions and meet KPI;
  • Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

  • Excellent English skills (C1 for both spoken and written);
  • At least 6 months of experience in a customer support role;
  • Strong analytical thinking and research skills;
  • Experience in travel industry;
  • Positive, proactive and responsible attitude;
  • Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

Will be a great plus:

  • Experience in hospitality or logistics;
  • Experienced with Zendesk or highly experienced with another CRM.

Benefits:

  • Flexible schedule;
  • Opportunity to cooperate fully remotely;
  • Inclusive international environment;
  • Compensation in USD;
  • Rewards for referring friends;
  • Balance between project workload and personal time, but also – internal health policy;
  • Responsive leadership interested in your development and long-lasting cooperation;
  • Greenhouse conditions for self-development;
  • A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!

Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.

Know someone perfect for the role? Refer them and get rewarded!

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

Related keywords

SaaSCustomer SupportHospitalityLogisticsZendeskCRMKPIRemote WorkTravel IndustryTechnical SupportCustomer Happiness

About SupportYourApp

LinkedInVisit site

An Intelligent Support-as-a-Service company that provides secure technical, customer support and CX services.

Industry
IT Services and IT Consulting
Company size
1,001-5,000 employees
Founded
2010
Headquarters
Wilmington, Delaware
LinkedIn followers
210,607

SupportYourApp is an Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010. Reasons to count on us: • Over 16 years of experience • Over 1300 professionals on a team • Over 60 operational languages • PCI DSS Certified Level 1 Service Provider • ISO/IEC 27001 certification • GDPR-, CCPA-, and HIPAA-compliance • Refined processes of onboarding, learning, and human development • Customer-focused consultants with exceptional language skills Our services include, but are not limited to: • Customer support (Front desk, Tier 1) • Technical support (Tier 1-3) • Social media customer service • CX services • AI-powered support teams • System setup and Integration • Reception desk services • Back-office services (data entry, content moderation & enrichment) • KYC and ID verification • Data annotation 📚 Check out our course on Udemy → https://www.udemy.com/course/customer-support-101-building-excellence/?couponCode=536430084CA64453549A Every company is different and requires a unique experience. That’s why we have an individual approach and offer a tailored solution to every client. We are all diverse, but we have one goal — to support people. We support. You grow. AI scales it all.

Offices: 1007 North Orange Street, 122, Wilmington, Delaware 19801, US · Av. del Libertador 2442, 4th Floor, Buenos Aires, Olivos B1636DSR, AR · Bulevar Milutina Milankovića 9z, Belgrade, 11070, RS

Customer Service OutsourcingOnline chat outsourcing24/7 Support Outsourcing ServicesOutsourced Call CenterTechnical SupportAI-powered support teamsSocial Media Customer ServiceData AnnotationCustomer SupportKYC and ID verification
View all jobs at SupportYourApp

Frequently asked questions

How many Customer Service & Support jobs are open in Pretoria, South Africa right now?

There are currently 28 open customer service & support positions in Pretoria, South Africa listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Pretoria, South Africa?

Companies currently hiring include FirstRand Bank India, MSX International, Old Mutual South Africa, Starbucks South Africa, HireHawk Recruitment Services, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Pretoria, South Africa?

Yes — 3 of the 28 open customer service & support positions offer remote or hybrid work (3 remote, 0 hybrid).

How do I apply for Customer Service & Support jobs in Pretoria, South Africa?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Customer Service & Support jobs in other cities

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Other jobs in Pretoria, South Africa

Management & LeadershipGovernment & Public SectorAdministrativeFinance & AccountingTechnologyEngineeringData & AnalyticsConsultingSalesHuman Resources

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