Milan, Lombardy, Italy · On-site
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Automotive industry knowledge, Data analysis, Reporting, Customer experience, Sales performance
Detroit, Michigan, United States · On-site
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Automotive Aftermarket, Wholesale Parts Sales, Territory Sales Management, Inventory Management, Business Development
Portland, Oregon, United States · On-site
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Automotive Aftermarket, Wholesale Parts Sales, Territory Management, Sales Strategy, Inventory Management
Charlotte, North Carolina, United States · On-site
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Automotive Aftermarket, Wholesale Parts Sales, Stellantis Dealer Experience, Territory Sales Management, Inventory Management
Sacramento, California, United States · On-site
$60k–$70k/yr
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Automotive Aftermarket, Wholesale Parts Sales, Business Development, Inventory Management, Sales Strategy
Denver, Colorado, United States · On-site
$60k–$70k/yr
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Automotive Aftermarket, Wholesale Parts Sales, Territory Sales Management, Inventory Management, GAP Analysis
Rome, Lazio, Italy · Hybrid
$25k–$28k/yr
Descrizione dell'azienda MSX International Holdings Italia Srl fa parte del Gruppo MSX International, leader globale nella fornitura di soluzioni di business in outsourcing per l’industria automotive, attivo in oltre 80 …
Skills: Customer service, Data analysis, Communication, Problem solving, Microsoft Office
Phoenix, Arizona, United States · Remote OK
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Automotive Aftermarket, Wholesale Parts Sales, Inventory Management, Sales Strategy, Territory Management
Dallas, Texas, United States · On-site
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Automotive Aftermarket, Wholesale Parts Sales, Territory Sales Management, Inventory Management, Data Analysis
Orlando, Florida, United States · On-site
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Automotive Aftermarket, Wholesale Parts Sales, Inventory Management, Sales Strategy, Relationship Management
Philadelphia, Pennsylvania, United States · Remote OK
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Automotive Aftermarket, Wholesale Parts Sales, Business Development, Inventory Management, Territory Sales Management
Boston, Massachusetts, United States · On-site
$60k–$70k/yr
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Automotive Aftermarket, Wholesale Parts Sales, Territory Sales Management, Inventory Management, Business Development
Gaydon, England, United Kingdom · Hybrid
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Incident management, Technical support, Telematics, Infotainment, Case management
Tokyo, Japan · On-site
Company Description About MSX MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise …
Skills: Project Management, Automotive Retail, Customer Experience, Process Improvement, Stakeholder Management
Curitiba, Paraná, Brazil · On-site
Descrição da empresa Sobre a MSX Com aproximadamente 5.000 colaboradores e presente em mais de 80 países em todo o mundo, nossos times proporcionam liderança e expertise na indústria automotiva e suas redes de concession…
Skills: Automotive Financing, Financial Mathematics, Customer Service, Banking Rates, Credit Analysis
Ribeirão Preto, São Paulo, Brazil · On-site
Descrição da empresa Sobre a MSX Com aproximadamente 5.000 colaboradores e presente em mais de 80 países em todo o mundo, nossos times proporcionam liderança e expertise na indústria automotiva e suas redes de concession…
Skills: Automotive financing, Banking rates, Financial mathematics, Customer service, Excel
São Paulo, São Paulo, Brazil · Hybrid
Descrição da empresa Com aproximadamente 5.000 colaboradores e presente em mais de 80 países em todo o mundo, nossos times proporcionam liderança e expertise na indústria automotiva e suas redes de concessionários proven…
Skills: Strategic Planning, Project Management, Data Analysis, Communication, Stakeholder Management
Fountain Valley, California, United States · On-site
$20/hr–$24/hr
Company Description For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations …
Skills: Fleet management, Data entry, Reporting, Analytical skills, Communication skills
Holtsville, New York, United States · On-site
$95k–$105k/yr
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Automotive Engineering, Root Cause Analysis, Technical Support, Data Analysis, Reporting
Budapest, Central Hungary, Hungary · Remote Solely
$800k–$950k/mo
Unternehmensbeschreibung MSX International ist seit mehr als 30 Jahren zuverlässiger Partner für führende Fahrzeugherstellende, deren Händlernetz und Mobilitätsdienstleistende weltweit. Unser unerschütterliches Engagemen…
Skills: Automotive diagnostics, Technical support, Electric vehicles, Vehicle mechanics, High voltage certification
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The role involves monitoring and coaching the sales and service network on new tools and customer experience metrics. You will also be responsible for creating reports, delivering training sessions, and supporting the implementation of projects across the automotive network.
Candidates must have at least 2 years of experience in data analysis and reporting, along with advanced knowledge of the automotive industry. Proficiency in Microsoft Office, visual analytics tools, and excellent communication skills in English and Italian are required.
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.
With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
MSX is looking for a proactive and enthusiastic Automotive Coach & Consultant to join our team.
The role is focused on monitoring, supporting, and coaching the use of a new tool, providing both operational and advisory support to the Sales area and related departments. The position requires a solid understanding of Customer Journey principles and Sales and Service Processes, with the objective of improving Customer Experience (CE) performance across the network.
Advanced knowledge of the automotive industry
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.
Driving Transformation in the automotive retail industry
For over 30 years, we have proudly partnered with top automotive OEMs and mobility companies worldwide, offering unwavering support in their pursuit of transforming their retail strategies and managing operations across key areas such as : Dealer Performance Improvement, Repair Optimization and Consumer Engagement. With an unwavering commitment to excellence, we empower our clients to unlock their full potential through the combination of people, processes and technology. Equipped with innovative tools, extensive industry knowledge and passion for revolutionizing retails operations, we strive to inspire and drive our clients towards success. As the mobility industry undergoes a transformative journey, we stand as the catalyst for its success. Join us on this extraordinary path, where together, we will shape the future of mobility. MSX focus areas include: Consumer Engagement Warranty and Repair Efficieny Diagnostic and Repair Engancement Parts, Accessories and Service Performance Techninal Information Sales Performance and Distribution Actionable Insights Learning
Offices: One Detroit Center, 500 Woodward Ave., 19th Floor, Detroit, Michigan MI 48226, US · Via Alexander Gustave Eiffel, 13-15, 00148 Roma RM, Italien, Rom, Latium 00140, IT · 85 High Street South, Kew, Victoria 3101, AU · Calle de Albasanz, 15, Edificio A, 1ª Planta, Madrid, Autonome Gemeinschaft Madrid 28037, ES · The Octagon, Middleborough, Colchester, Essex CO1 1TG, GB
Driving Transformation in the automotive retail industry
For over 30 years, we have proudly partnered with top automotive OEMs and mobility companies worldwide, offering unwavering support in their pursuit of transforming their retail strategies and managing operations across key areas such as : Dealer Performance Improvement, Repair Optimization and Consumer Engagement. With an unwavering commitment to excellence, we empower our clients to unlock their full potential through the combination of people, processes and technology. Equipped with innovative tools, extensive industry knowledge and passion for revolutionizing retails operations, we strive to inspire and drive our clients towards success. As the mobility industry undergoes a transformative journey, we stand as the catalyst for its success. Join us on this extraordinary path, where together, we will shape the future of mobility. MSX focus areas include: Consumer Engagement Warranty and Repair Efficieny Diagnostic and Repair Engancement Parts, Accessories and Service Performance Techninal Information Sales Performance and Distribution Actionable Insights Learning
Offices: One Detroit Center, 500 Woodward Ave., 19th Floor, Detroit, Michigan MI 48226, US · Via Alexander Gustave Eiffel, 13-15, 00148 Roma RM, Italien, Rom, Latium 00140, IT · 85 High Street South, Kew, Victoria 3101, AU · Calle de Albasanz, 15, Edificio A, 1ª Planta, Madrid, Autonome Gemeinschaft Madrid 28037, ES · The Octagon, Middleborough, Colchester, Essex CO1 1TG, GB
