Warwick, England, United Kingdom · On-site
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Business Analysis, Agile Methodology, SCRUM, Requirements Management, SDLC
Porto, Portugal · On-site
Descrição da empresa A MSX International apoia marcas automóveis líderes a nível mundial, ajudando a melhorar o desempenho das reparações, a satisfação do cliente e as operações pós-venda em 80+ países. Descrição do empr…
Skills: Automotive Diagnosis, Electrical Troubleshooting, OEM Diagnostic Tools, Wiring Diagram Analysis, Technical Support
Porto, Portugal · On-site
Company Description MSX International supports leading automotive brands worldwide, helping improve repair performance, customer satisfaction, and aftersales operations across 80+ countries. Job Description We’re looking…
Skills: Automotive Diagnostics, Electrical Fault Diagnosis, OEM Diagnostic Tools, Wiring Diagram Analysis, Root Cause Analysis
São Paulo, São Paulo, Brazil · On-site
Descrição da empresa Com aproximadamente 5.000 colaboradores e presente em mais de 80 países em todo o mundo, nossos times proporcionam liderança e expertise na indústria automotiva e suas redes de concessionários proven…
Skills: Automotive Financing, Financial Mathematics, Banking Calculations, Customer Service, Contract Management
Madrid, Community of Madrid, Spain · Hybrid
Company Description 🚀 Join MSX International – A Global Leader in Automotive Consulting! 🌍 🔹 Who we are: At MSX International, we are a North American multinational and a top consultancy in the automotive industry. Wi…
Skills: Outbound Sales, B2B Sales, Business Development, Customer Service, French Fluency
Barcelona, Catalonia, Spain · Hybrid
Company Description 🚀 Join MSX International – A Global Leader in Automotive Consulting! 🌍 🔹 Who we are: At MSX International, we are a North American multinational and a top consultancy in the automotive industry. Wi…
Skills: Outbound Sales, B2B Sales, Business Development, Customer Service, French Fluency
Colchester, England, United Kingdom · Hybrid
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Workshop Productivity Optimization, KPI Analysis, Dealer Management, Negotiation, Influencing
Coventry, England, United Kingdom · On-site
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Automotive Diagnostics, Electrical Diagnosis, High Voltage/EV Systems, Root Cause Analysis, Technical Coaching
Coventry, England, United Kingdom · On-site
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Electrical Diagnosis, High Voltage/EV Experience, Vehicle System Diagnosis, Root Cause Analysis, Technical Coaching
Sant Just Desvern, Catalonia, Spain · Hybrid
Company Description Are you a German speaker looking for a new opportunity in Barcelona? 🌍 Join an international team, build your career and work in a dynamic, multicultural environment with a permanent contract and hyb…
Skills: German Fluency, English Proficiency, Interpersonal Skills, Negotiation, Communication Skills
Barcelona, Catalonia, Spain · Hybrid
Company Description At MSX International, a North American multinational and leading consultancy for the automotive industry, we have over 500 experts in Spain and Portugal dedicated to developing and implementing innova…
Skills: German Language Proficiency, English Language Proficiency, Customer Service, Communication Skills, Database Management
Irvine, California, United States · On-site
$30/hr–$34/hr
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Vehicle Diagnosis, Complex Vehicle Repair, Labor Time Study, Technical Documentation, Fleet Maintenance
Nanterre, Ile-de-France, France · On-site
Description de l'entreprise Avec ses 4700 collaborateurs dans le monde dont 400 en France, MSX International est un acteur incontournable dans la prestation de services externalisée pour l’industrie automotive. Partenair…
Skills: Project Management, Training Design, Budget Management, Stakeholder Coordination, Qualiopi Certification
Sorocaba, São Paulo, Brazil · Hybrid
Descrição da empresa Sobre a MSX Com aproximadamente 5.000 colaboradores e presente em mais de 80 países em todo o mundo, nossos times proporcionam liderança e expertise na indústria automotiva e suas redes de concession…
Skills: Salesforce Implementation, Requirements Gathering, Functional Analysis, Technical Analysis, CRM
Chennai, Tamil Nadu, India · On-site
Company Description Company Overview: https://www.msxi.com/en/ At MSX International, we’ve been partnering with leading automotive companies for over 25 years, helping them enhance their retail strategies and streamline …
Skills: Vehicle Diagnostics, Automotive Repair, VOC Analysis, PDCA, Technical Training
Johannesburg, Gauteng, South Africa · On-site
Company Description Mission: To serve as an external strategic resource provided by the Ford Academy, responsible for the professional training, upskilling, and coaching of the dealership leadership team as and when requ…
Skills: Business Mentorship, Leadership Development, Customer Experience Analysis, Recovery Planning, Strategic Influence
Budapest, Central Hungary, Hungary · Hybrid
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Automotive Diagnostics, Technical Support, Electric Vehicle Systems, Case Management, Root Cause Analysis
Budapest, Central Hungary, Hungary · Hybrid
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Automotive Diagnostics, Technical Support, Electric Vehicle Systems, Case Management, Root Cause Analysis
Pretoria, Gauteng, South Africa · On-site
Company Description We are seeking a proactive Call Centre Agent to be the crucial link between our customers and our busy workshop. In this role, you will play a direct part in maintaining our company's image and ensuri…
Skills: Call Centre Operations, Appointment Scheduling, Customer Relationship Management, Automotive Service Booking, Professional Communication
Poissy, Ile-de-France, France · On-site
Description de l'entreprise MSX International Group est le principal fournisseur mondial de solutions externalisées pour l’industrie automobile, opérant dans plus de 80 pays. L’expertise approfondie de MSXI, combinée à d…
Skills: Advanced Automotive Diagnosis, Electrical Schematic Interpretation, Chassis and Body Systems, Diagbox, wiTECH
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The Business Analyst is responsible for translating business needs into technical solutions by collaborating with stakeholders and engineering teams. Key tasks include eliciting requirements, creating user stories with acceptance criteria, and managing the product development backlog within an Agile framework.
Candidates should have proven experience as a business or product analyst with detailed knowledge of Agile methodologies and the software development lifecycle. A bachelor's degree in a relevant subject is required, and professional certifications in Business Analysis or Agile are considered an advantage.
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.
With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
At MSX we exist to empower movers and makers to thrive in an ever-changing world, by harnessing our expertise and creativity to deliver an exceptional service powered by technology and innovative solutions.
Our Business Analysts are responsible for identifying and translating business needs into technical solutions. Collaborating closely with external customers, internal stakeholders, and engineering teams, they elicit business requirements and express them as actionable user stories and acceptance criteria.
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.
Driving Transformation in the automotive retail industry
For over 30 years, we have proudly partnered with top automotive OEMs and mobility companies worldwide, offering unwavering support in their pursuit of transforming their retail strategies and managing operations across key areas such as : Dealer Performance Improvement, Repair Optimization and Consumer Engagement. With an unwavering commitment to excellence, we empower our clients to unlock their full potential through the combination of people, processes and technology. Equipped with innovative tools, extensive industry knowledge and passion for revolutionizing retails operations, we strive to inspire and drive our clients towards success. As the mobility industry undergoes a transformative journey, we stand as the catalyst for its success. Join us on this extraordinary path, where together, we will shape the future of mobility. MSX focus areas include: Consumer Engagement Warranty and Repair Efficieny Diagnostic and Repair Engancement Parts, Accessories and Service Performance Techninal Information Sales Performance and Distribution Actionable Insights Learning
Offices: One Detroit Center, 500 Woodward Ave., 19th Floor, Detroit, Michigan MI 48226, US · Via Alexander Gustave Eiffel, 13-15, 00148 Roma RM, Italien, Rom, Latium 00140, IT · 85 High Street South, Kew, Victoria 3101, AU · Calle de Albasanz, 15, Edificio A, 1ª Planta, Madrid, Autonome Gemeinschaft Madrid 28037, ES · The Octagon, Middleborough, Colchester, Essex CO1 1TG, GB
Driving Transformation in the automotive retail industry
For over 30 years, we have proudly partnered with top automotive OEMs and mobility companies worldwide, offering unwavering support in their pursuit of transforming their retail strategies and managing operations across key areas such as : Dealer Performance Improvement, Repair Optimization and Consumer Engagement. With an unwavering commitment to excellence, we empower our clients to unlock their full potential through the combination of people, processes and technology. Equipped with innovative tools, extensive industry knowledge and passion for revolutionizing retails operations, we strive to inspire and drive our clients towards success. As the mobility industry undergoes a transformative journey, we stand as the catalyst for its success. Join us on this extraordinary path, where together, we will shape the future of mobility. MSX focus areas include: Consumer Engagement Warranty and Repair Efficieny Diagnostic and Repair Engancement Parts, Accessories and Service Performance Techninal Information Sales Performance and Distribution Actionable Insights Learning
Offices: One Detroit Center, 500 Woodward Ave., 19th Floor, Detroit, Michigan MI 48226, US · Via Alexander Gustave Eiffel, 13-15, 00148 Roma RM, Italien, Rom, Latium 00140, IT · 85 High Street South, Kew, Victoria 3101, AU · Calle de Albasanz, 15, Edificio A, 1ª Planta, Madrid, Autonome Gemeinschaft Madrid 28037, ES · The Octagon, Middleborough, Colchester, Essex CO1 1TG, GB
