Madrid, Community of Madrid, Spain · Hybrid
$22k–$24k/yr
Company Description 🚀 Join MSX International – A Global Leader in Automotive Consulting! 🌍 🔹 Who we are: At MSX International, we are a North American multinational and a top consultancy in the automotive industry. Wi…
Skills: Outbound Sales, B2B Sales, Business Development, Customer Service, Commercial Skills
Rome, Lazio, Italy · Hybrid
$800/hr–$1k
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: English Fluency, French Fluency, Spanish Fluency, MS Office, Customer Service
Manchester, New Hampshire, United States · Hybrid
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Dealer Fixed Operations, Coaching and Mentoring, Performance Metrics Analysis, Customer Service Standards, Sales Techniques
Oslo, Norway · Hybrid
Beskrivelse av bedriften MSX International er en global, bransjeledende leverandør av konsulenttjenester og Business Process Outsourcing til bilindustrien med over 5000 ansatte.I Norden består teamet vårt av litt over 14…
Skills: Social Media Management, Marketing, Content Creation, Customer Communication, Community Management
Hamburg, Germany · Hybrid
Unternehmensbeschreibung MSX International ist seit mehr als 30 Jahren zuverlässiger Partner für führende Fahrzeugherstellende, deren Händlernetz und Mobilitätsdienstleistende weltweit. Unser unerschütterliches Engagemen…
Skills: Vehicle Diagnosis, Technical Support, Electrical Troubleshooting, Electronic Troubleshooting, OEM Diagnosis Tools
Troy, Michigan, United States · Hybrid
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Product Development, Retail Merchandising, Vendor Management, Project Management, Financial Analysis
Rio de Janeiro, Rio de Janeiro, Brazil · On-site
Descrição da empresa Com aproximadamente 5.000 colaboradores e presente em mais de 80 países em todo o mundo, nossos times proporcionam liderança e expertise na indústria automotiva e suas redes de concessionários proven…
Skills: Automotive Financing, Financial Mathematics, Banking Calculations, Customer Service, Contract Management
San Antonio, Texas, United States · On-site
Company Description For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations …
Skills: Consultative Sales, Change Management, Technical Training, KPI Analysis, Automotive Service Operations
Madrid, Community of Madrid, Spain · Hybrid
Descripción de la empresa MSX International es un líder global en servicios para el sector de automoción, presente en más de 80 países. Desde nuestra sede en Barcelona trabajamos con diferentes fabricantes internacionale…
Skills: Tableau, Power BI, Excel, Data Mining, ETL Processes
London, England, United Kingdom · On-site
Company Description MSX International supports leading automotive brands worldwide, helping improve repair performance, customer satisfaction, and aftersales operations across 80+ countries. Job Description We’re looking…
Skills: Automotive Diagnostics, Electrical Fault Finding, Electronic Fault Finding, OEM Diagnostic Tools, Wiring Diagram Analysis
Coventry, England, United Kingdom · Hybrid
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Automotive Diagnostics, Electrical Fault Diagnosis, OEM Diagnostic Tools, Wiring Diagram Analysis, Technical Reporting
Coventry, England, United Kingdom · On-site
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Automotive Diagnostics, Electrical Troubleshooting, OEM Diagnostic Tools, Root Cause Analysis, Technical Reporting
Coventry, England, United Kingdom · Hybrid
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Automotive Diagnostics, Electrical Fault Diagnosis, OEM Diagnostic Tools, Wiring Diagram Analysis, Technical Reporting
Coventry, England, United Kingdom · On-site
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Project Management, People Management, Stakeholder Management, Data Analysis, Process Improvement
Coventry, England, United Kingdom · On-site
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Project Management, Stakeholder Management, Leadership, People Management, Analytical Thinking
Milan, Lombardy, Italy · On-site
$31k–$33k/yr
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Automotive Diagnostics, Electrical Schematic Interpretation, Root Cause Analysis, Technical Support, OEM Diagnostic Tools
Salvador, Bahia, Brazil · On-site
Descrição da empresa Sobre a MSX Com aproximadamente 5.000 colaboradores e presentes em mais de 80 países em todo o mundo, nossos times proporcionam liderança e expertise na indústria automotiva e suas redes de concessio…
Skills: Automotive Financing, Financial Mathematics, Banking Calculations, Customer Service, Excel
Pretoria, Gauteng, South Africa · On-site
$35k–$60k/mo
Company Description The Call Centre Manager is responsible for the overall leadership, performance, and strategic management of the MSXI Contact Centre. The role ensures the delivery of exceptional customer experiences, …
Skills: Contact Centre Operations, Workforce Planning, Performance Management, Stakeholder Management, Client Relationship Management
Cape Town, Western Cape, South Africa · On-site
$18k–$20k/mo
Company Description We are looking for an experienced Warranty Specialist in Claremont, Cape Town to join their team. As part of our commitment to fairness and equal opportunities, we follow a rigorous non-discrimination…
Skills: Warranty Administration, Claims Processing, Automotive Industry Knowledge, DMS Software, Data Entry
Madrid, Community of Madrid, Spain · On-site
$34k–$37k/yr
Descripción de la empresa MSX International Group es el proveedor líder mundial de soluciones comerciales externalizadas para el sector de la automoción y opera en más de 80 países. La amplia experiencia de MSXI en el se…
Skills: Technical Training, Automotive Diagnosis, Curriculum Design, Automotive Electricity, Vehicle Management
Madrid, Community of Madrid, Spain • Hybrid
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The role focuses on qualifying high-potential leads and optimizing lead-to-sales conversion through various communication channels. Additionally, the agent provides operational support to dealerships regarding vehicle distribution, documentation, and logistics.
Candidates should have experience in outbound B2B sales and strong commercial communication skills. Fluency in both Spanish and English (B2 level) and proficiency in CRM tools and MS Office are required.
🚀 Join MSX International – A Global Leader in Automotive Consulting! 🌍
At MSX International, we are a North American multinational and a top consultancy in the automotive industry. With over 500 experts in Spain and Portugal, we develop and implement innovative solutions that enhance our clients' business processes.
With 25+ years of industry expertise, our multilingual and multicultural Contact Center thrives on a proactive and dynamic approach. Our 170+ professionals work collaboratively, ensuring every client receives exceptional service. Thanks to our commitment to excellence, we continue to grow! 🚀
This position is part of our ongoing talent pool. While we may not have an immediate opening, we’re always looking to connect with outstanding professionals for future opportunities.
We are looking for a customer-focused, proactive Inside Sales & Support Agent to optimize lead conversion and enhance sales distribution processes. This role blends outbound sales efforts with dealership support, ensuring smooth operations and customer satisfaction.
✅ Lead Management: Qualify high-potential leads and engage with customers via calls, emails, and chats
✅ Dealer Assistance: Support dealerships with vehicle distribution, transport, documentation, and logistics
✅ CRM & Sales Optimization Maintain accurate records and drive lead-to-sales conversion
📌 Who You Are:
🌟 Experience in outbound sales, B2B sales, or business development
🌟 Customer service expert with strong communication and commercial skills
🌟 Fluent in Spanish & English (at least B2 level)
🌟 Skilled in CRM tools, MS Office, and multitasking in a fast-paced environment
Even if your experience doesn’t match 100%, we encourage you to apply! Talent comes in many forms, and we are committed to fostering a diverse and inclusive team.
By submitting your application, you’ll be added to our talent pool and considered for upcoming roles that match your profile. We’ll reach out when a suitable opportunity arises.
✨ What We Offer:
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.
Driving Transformation in the automotive retail industry
For over 30 years, we have proudly partnered with top automotive OEMs and mobility companies worldwide, offering unwavering support in their pursuit of transforming their retail strategies and managing operations across key areas such as : Dealer Performance Improvement, Repair Optimization and Consumer Engagement. With an unwavering commitment to excellence, we empower our clients to unlock their full potential through the combination of people, processes and technology. Equipped with innovative tools, extensive industry knowledge and passion for revolutionizing retails operations, we strive to inspire and drive our clients towards success. As the mobility industry undergoes a transformative journey, we stand as the catalyst for its success. Join us on this extraordinary path, where together, we will shape the future of mobility. MSX focus areas include: Consumer Engagement Warranty and Repair Efficieny Diagnostic and Repair Engancement Parts, Accessories and Service Performance Techninal Information Sales Performance and Distribution Actionable Insights Learning
Offices: One Detroit Center, 500 Woodward Ave., 19th Floor, Detroit, Michigan MI 48226, US · Via Alexander Gustave Eiffel, 13-15, 00148 Roma RM, Italien, Rom, Latium 00140, IT · 85 High Street South, Kew, Victoria 3101, AU · Calle de Albasanz, 15, Edificio A, 1ª Planta, Madrid, Autonome Gemeinschaft Madrid 28037, ES · The Octagon, Middleborough, Colchester, Essex CO1 1TG, GB
Driving Transformation in the automotive retail industry
For over 30 years, we have proudly partnered with top automotive OEMs and mobility companies worldwide, offering unwavering support in their pursuit of transforming their retail strategies and managing operations across key areas such as : Dealer Performance Improvement, Repair Optimization and Consumer Engagement. With an unwavering commitment to excellence, we empower our clients to unlock their full potential through the combination of people, processes and technology. Equipped with innovative tools, extensive industry knowledge and passion for revolutionizing retails operations, we strive to inspire and drive our clients towards success. As the mobility industry undergoes a transformative journey, we stand as the catalyst for its success. Join us on this extraordinary path, where together, we will shape the future of mobility. MSX focus areas include: Consumer Engagement Warranty and Repair Efficieny Diagnostic and Repair Engancement Parts, Accessories and Service Performance Techninal Information Sales Performance and Distribution Actionable Insights Learning
Offices: One Detroit Center, 500 Woodward Ave., 19th Floor, Detroit, Michigan MI 48226, US · Via Alexander Gustave Eiffel, 13-15, 00148 Roma RM, Italien, Rom, Latium 00140, IT · 85 High Street South, Kew, Victoria 3101, AU · Calle de Albasanz, 15, Edificio A, 1ª Planta, Madrid, Autonome Gemeinschaft Madrid 28037, ES · The Octagon, Middleborough, Colchester, Essex CO1 1TG, GB
