Marseille, Provence-Alpes-Côte d'Azur, France · On-site
Mid level
Description de l'entreprise MSX International soutient les principales marques automobiles dans le monde entier, aidant à améliorer la performance des réparations, la satisfaction des clients et les opérations après-vent…
Descrição da empresa Sobre a MSX Com aproximadamente 5.000 colaboradores e presente em mais de 80 países em todo o mundo, nossos times proporcionam liderança e expertise na indústria automotiva e suas redes de concession…
Skills: Power BI, Power Apps, Power Automate, SQL, Python
Fountain Valley, California, United States · On-site
$19/hr–$22/hr
Entry level
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Descrição da empresa Com aproximadamente 5.000 colaboradores e presente em mais de 80 países em todo o mundo, nossos times proporcionam liderança e expertise na indústria automotiva e suas redes de concessionários proven…
Swedish-speaking Automotive Technical Support Coordinator
Budapest, Central Hungary, Hungary · On-site
Senior
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Technical Support, Team Management, SLA Management, Performance Monitoring, Coaching
French-speaking Automotive Technical Support Coordinator
Budapest, Central Hungary, Hungary · On-site
Senior
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Technical Support, Team Management, Performance Monitoring, Coaching, SLA Management
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Technical Support, Team Management, SLA Management, Performance Monitoring, Coaching
Swedish-speaking Automotive Technical Support Coordinator
Budapest, Central Hungary, Hungary · On-site
Senior
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Technical Support, Team Management, SLA Management, Performance Monitoring, Coaching
Unternehmensbeschreibung MSX International ist seit mehr als 30 Jahren zuverlässiger Partner für führende Fahrzeugherstellende, deren Händlernetz und Mobilitätsdienstleistende weltweit. Unser unerschütterliches Engagemen…
Skills: Vehicle Diagnostics, Electrical Systems Diagnosis, Vehicle Mechanics, Vehicle Electronics, Technical Support
French-speaking Automotive Technical Support Coordinator
Budapest, Central Hungary, Hungary · On-site
Senior
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Technical Support, Team Management, Performance Monitoring, Coaching, SLA Management
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Unternehmensbeschreibung MSX International ist seit mehr als 30 Jahren zuverlässiger Partner für führende Fahrzeughersteller, deren Händlernetz und Mobilitätsdienstleister weltweit. Unser unerschütterliches Engagement gi…
Descripción de la empresa MSX International es el proveedor líder mundial de soluciones comerciales externalizadas para la industria automotriz y opera en más de 80 países. La amplia experiencia de MSX en la industria, c…
Company Description Who We Are: MSX International (MSX) is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSXs deep automotive industry expertise c…
Company Description Who We Are: MSX International (MSX) is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSXs deep automotive industry expertise c…
Company Description MSX International ondersteunt toonaangevende automerken wereldwijd en helpt bij het verbeteren van reparatieprestaties, klanttevredenheid en aftersalesactiviteiten in meer dan 80 landen. Job Descripti…
Skills: Warranty Auditing, Corporate Identity Compliance, ISO Certification Auditing, Automotive After Sales, Technical Diagnosis
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Telematics, Incident Management, Case Management, Technical Troubleshooting, Customer Service
Descrição da empresa Com aproximadamente 5.000 colaboradores e presente em mais de 80 países em todo o mundo, nossos times proporcionam liderança e expertise na indústria automotiva e suas redes de concessionários proven…
Unternehmensbeschreibung MSX International ist seit mehr als 30 Jahren zuverlässiger Partner für führende Fahrzeugherstellende, deren Händlernetz und Mobilitätsdienstleistende weltweit. Unser unerschütterliches Engagemen…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Temporary, Full-time
Meal vouchers, Company car, Health insurance, Life insurance, Works council (CSE)
Posted 13d ago
~40 hrs/week
French
Responsibilities
Provide expert technical support and diagnostic assistance to a network of dealerships and repairers to resolve complex vehicle failures. Responsibilities include performing root cause analysis, writing technical reports, and coaching workshop technicians.
Requirements
Requires solid expertise in automotive electrical and electronic diagnostics and proficiency with manufacturer diagnostic tools. Professional English skills and the ability to work in a multi-site, itinerant environment are essential.
Full job description
Description de l'entreprise
MSX International soutient les principales marques automobiles dans le monde entier, aidant à améliorer la performance des réparations, la satisfaction des clients et les opérations après-vente dans plus de 80 pays.
Description du poste
Nous recherchons un expert en diagnostic automobile pour accompagner notre réseau de concessionnaires et réparateurs sur des problématiques techniques complexes. Vous intervenez en tant que référent technique lorsque les situations nécessitent une expertise approfondie, avec pour objectif de réduire les immobilisations véhicules et garantir une réparation efficace dès la première intervention.
Vos missions
Accompagner les concessions et réparateurs, sur site et à distance
Diagnostiquer et résoudre des pannes complexes (électriques, électroniques, comportement moteur)
Utiliser les outils de diagnostic constructeurs (ex. : wiTECH, DiagBOX) pour le diagnostic, le flashage et le paramétrage
Identifier les causes racines à partir de schémas électriques et de documentation technique
Intervenir sur des cas isolés ainsi que sur des problématiques techniques globales de flottes
Rédiger des rapports techniques clairs et assurer le suivi des cas
Former et accompagner les techniciens en atelier (coaching terrain)
Contribuer à l’amélioration continue en faisant remonter les incidents récurrents
Qualifications
Expérience en diagnostic automobile, support technique ou après-vente
Solide expertise dans la résolution de pannes électriques et électroniques complexes
Maîtrise des outils de diagnostic constructeurs
Bonne capacité d’analyse et aisance dans la lecture de schémas électriques
Expérience en interaction avec des ateliers, équipes techniques ou d’ingénierie
Aptitude à transmettre votre savoir et à accompagner les équipes terrain
Un plus :
Expérience en environnement itinérant ou multisites
Connaissance de plusieurs marques (contexte multi-constructeurs, importateur ou OEM)
Compétences techniques
Systèmes véhicules modernes : groupe motopropulseur, ADAS, électronique de carrosserie
Réseaux de communication : CAN, LIN, FlexRay
Méthodologies : analyse des causes racines, diagnostic guidé, reprogrammation
Langues
Anglais professionnel requis (écrit et oral)
Informations complémentaires
Type de poste : itinérant
CDD jusqu’au 31 décembre 2026
Carte restaurant
Véhicule de fonction
Mutuelle et prévoyance
CSE
MSX est un employeur qui prône l'égalité des chances et encourage les candidatures de personnes qualifiées et éligibles, indépendamment du sexe, de la race, du handicap, de l'âge, de l'orientation sexuelle, du changement de sexe, de la religion ou des croyances, de l'état civil, de la grossesse ou de la maternité. En tant qu'utilisateurs du programme de confiance pour les personnes handicapées, nous garantissons un entretien à tous les candidats handicapés qui remplissent les critères minimums pour le poste à pourvoir.
MSX est un employeur qui prône l'égalité des chances et encourage les candidatures de personnes qualifiées et éligibles, indépendamment du sexe, de la race, du handicap, de l'âge, de l'orientation sexuelle, du changement de sexe, de la religion ou des croyances, de l'état civil, de la grossesse ou de la maternité. En tant qu'utilisateurs du programme de confiance pour les personnes handicapées, nous garantissons un entretien à tous les candidats handicapés qui remplissent les critères minimums pour le poste à pourvoir.
Workplace Type: Field Based
Related keywords
AutomotiveDiagnosticswiTECHDiagBOXElectrical SchematicsPowertrainADASCANLINFlexRayRoot Cause AnalysisGuided DiagnosticsReprogrammingAfter-salesOEMTechnical Support
Driving Transformation in the automotive retail industry
Industry
Business Consulting and Services
Company size
5,001-10,000 employees
Headquarters
Detroit, Michigan
LinkedIn followers
313,470
For over 30 years, we have proudly partnered with top automotive OEMs and mobility companies worldwide, offering unwavering support in their pursuit of transforming their retail strategies and managing operations across key areas such as :
Dealer Performance Improvement, Repair Optimization and Consumer Engagement.
With an unwavering commitment to excellence, we empower our clients to unlock their full potential through the combination of people, processes and technology. Equipped with innovative tools, extensive industry knowledge and passion for revolutionizing retails operations, we strive to inspire and drive our clients towards success.
As the mobility industry undergoes a transformative journey, we stand as the catalyst for its success. Join us on this extraordinary path, where together, we will shape the future of mobility.
MSX focus areas include:
Consumer Engagement
Warranty and Repair Efficieny
Diagnostic and Repair Engancement
Parts, Accessories and Service Performance
Techninal Information
Sales Performance and Distribution
Actionable Insights
Learning
Offices: One Detroit Center, 500 Woodward Ave., 19th Floor, Detroit, Michigan MI 48226, US · Via Alexander Gustave Eiffel, 13-15, 00148 Roma RM, Italien, Rom, Latium 00140, IT · 85 High Street South, Kew, Victoria 3101, AU · Calle de Albasanz, 15, Edificio A, 1ª Planta, Madrid, Autonome Gemeinschaft Madrid 28037, ES · The Octagon, Middleborough, Colchester, Essex CO1 1TG, GB
automotive industrysales distributionwarranry managementcustomer engagementtechnical publicationslearningtechnical informationdata and insightsaftersalesrepair optimisation
Driving Transformation in the automotive retail industry
Industry
Business Consulting and Services
Company size
5,001-10,000 employees
Headquarters
Detroit, Michigan
LinkedIn followers
313,470
For over 30 years, we have proudly partnered with top automotive OEMs and mobility companies worldwide, offering unwavering support in their pursuit of transforming their retail strategies and managing operations across key areas such as :
Dealer Performance Improvement, Repair Optimization and Consumer Engagement.
With an unwavering commitment to excellence, we empower our clients to unlock their full potential through the combination of people, processes and technology. Equipped with innovative tools, extensive industry knowledge and passion for revolutionizing retails operations, we strive to inspire and drive our clients towards success.
As the mobility industry undergoes a transformative journey, we stand as the catalyst for its success. Join us on this extraordinary path, where together, we will shape the future of mobility.
MSX focus areas include:
Consumer Engagement
Warranty and Repair Efficieny
Diagnostic and Repair Engancement
Parts, Accessories and Service Performance
Techninal Information
Sales Performance and Distribution
Actionable Insights
Learning
Offices: One Detroit Center, 500 Woodward Ave., 19th Floor, Detroit, Michigan MI 48226, US · Via Alexander Gustave Eiffel, 13-15, 00148 Roma RM, Italien, Rom, Latium 00140, IT · 85 High Street South, Kew, Victoria 3101, AU · Calle de Albasanz, 15, Edificio A, 1ª Planta, Madrid, Autonome Gemeinschaft Madrid 28037, ES · The Octagon, Middleborough, Colchester, Essex CO1 1TG, GB
automotive industrysales distributionwarranry managementcustomer engagementtechnical publicationslearningtechnical informationdata and insightsaftersalesrepair optimisation