Houston, Texas, United States · On-site
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Automotive Fixed Operations, Express Service, Coaching, Mentoring, Analytical Skills
Oklahoma City, Oklahoma, United States · On-site
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Fixed Operations, Express Service, Coaching, Training, Analytical Skills
Irvine, California, United States · On-site
$20/hr–$24/hr
Company Description For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations …
Skills: Data entry, Reporting, Analytical skills, Communication skills, Organizational skills
Los Angeles, California, United States · Hybrid
$90k–$115k/yr
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Automotive Repair, Technical Troubleshooting, ASE Certification, Technical Documentation, Dealership Consultation
Milan, Lombardy, Italy · On-site
$30k–$35k/yr
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Field sales, Commercial consultancy, Automotive industry knowledge, Dealership management, Financial products
Chennai, Tamil Nadu, India · On-site
Job Description Develop and nurture the Dealership Design team to Build a cohesive and high performing group.Work closely with the markets (understand, develop relationships) to ensure an aligned “One Ford” approach to m…
Skills: Architecture, Architectural Engineering, Facility Design, Construction Management, AutoCAD
Hanover, Lower Saxony, Germany · On-site
$60k/yr
Unternehmensbeschreibung MSX International ist seit mehr als 30 Jahren zuverlässiger Partner für führende Fahrzeugherstellende, deren Händlernetz und Mobilitätsdienstleistende weltweit. Unser unerschütterliches Engagemen…
Skills: Aftersales management, Business improvement, Data analysis, Action planning, Team leadership
Cincinnati, Ohio, United States · On-site
Company Description For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations …
Skills: Automotive Sales, Tire Program Management, Dealer Relationship Management, Data Analysis, Strategic Planning
Allen Park, Michigan, United States · On-site
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Customer Service, Accounts Receivable, Billing Administration, Excel, Root Cause Analysis
Cologne, North Rhine-Westphalia, Germany · Hybrid
$42k–$48k/yr
Unternehmensbeschreibung MSX International ist seit mehr als 30 Jahren zuverlässiger Partner für führende Fahrzeugherstellende, deren Händlernetz und Mobilitätsdienstleistende weltweit. Unser unerschütterliches Engagemen…
Skills: B2B, Administrative support, Process optimization, Customer service, Data management
Stuttgart, Baden-Württemberg, Germany · Hybrid
$45k–$48k/yr
Company Description MSX International has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our cli…
Skills: Customer journey management, Product management, Project management, Operations management, Aftersales
Cologne, North Rhine-Westphalia, Germany · On-site
Unternehmensbeschreibung MSX International unterstützt weltweit führende Automobilmarken und hilft dabei, Reparaturleistung, Kundenzufriedenheit und Aftersales-Abläufe in 80+ Ländern zu verbessern. Stellenbeschreibung Jo…
Skills: Aftersales management, Commercial vehicle expertise, Business improvement, Data analysis, Action planning
Cologne, North Rhine-Westphalia, Germany · On-site
$65k/yr
Unternehmensbeschreibung MSX International unterstützt weltweit führende Automobilmarken und hilft dabei, Reparaturleistung, Kundenzufriedenheit und Aftersales-Abläufe in 80+ Ländern zu verbessern. Stellenbeschreibung Jo…
Skills: Aftersales Management, Commercial Vehicle Expertise, Business Improvement, KPI Tracking, Action Planning
Madrid, Community of Madrid, Spain · On-site
Descripción de la empresa MSX International Group es el proveedor líder mundial de soluciones comerciales externalizadas para el sector de la automoción y opera en más de 80 países. La amplia experiencia de MSXI en el se…
Skills: Commercial program management, Incentive management, Sales reporting, Data analysis, Excel
Roissy-en-France, Ile-de-France, France · On-site
Description de l'entreprise Avec 4 700 collaborateurs à travers le monde, dont 400 en France, MSX International s’impose comme un acteur majeur des services externalisés pour l’industrie automobile. Depuis plus de 25 ans…
Skills: Project Management, TCO Analysis, Budget Tracking, Market Analysis, Reporting
Roissy-en-France, Ile-de-France, France · On-site
Description de l'entreprise Avec 4 700 collaborateurs à travers le monde, dont 400 en France, MSX International s’impose comme un acteur majeur des services externalisés pour l’industrie automobile. Depuis plus de 25 ans…
Skills: Project management, Back office, Front office, TCO analysis, Fleet management
Madrid, Community of Madrid, Spain · On-site
$24k/yr
Descripción de la empresa MSX International Group es el proveedor líder mundial de soluciones comerciales externalizadas para el sector de la automoción y opera en más de 80 países. La amplia experiencia de MSXI en el se…
Skills: Commercial program management, Incentive management, Sales reporting, Data analysis, Excel
Toronto, Ontario, Canada · On-site
$82k–$98k/yr
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Automotive Aftermarket, Wholesale Parts Sales, Account Management, Bilingual, Stellantis Dealer Strategy
Fountain Valley, California, United States · On-site
$19/hr–$22/hr
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Vehicle maintenance, Diagnostics, Automotive repair, Tire rotation, Oil changes
Albuquerque, New Mexico, United States · Hybrid
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Automotive Repair, Technical Troubleshooting, ASE Certification, Dealership Operations, Technical Documentation
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The specialist will assess dealership service capacity and implement Express Service models to optimize workflow and technician utilization. They will also coach and mentor dealer teams to improve operational efficiency, customer satisfaction, and revenue growth.
Candidates must have 3-5 years of experience in automotive Fixed Operations with a strong background in Express Service or Quick Lube. Proficiency in data analysis, excellent communication skills, and the ability to travel up to 80% of the time are required.
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
At MSX, you will drive operational excellence and elevate customer satisfaction across client's dealership Fixed Operations. In this field-based role, you’ll assess service capacity, identify opportunities for Express Service implementation, and coach dealer teams to maximize throughput, sales, and revenue through efficient processes.
As a Fixed Operations Field Specialist, you’ll be the expert who evaluates dealership Fixed Operations holistically and pinpoints where an internal Express Service model can deliver the greatest impact.
By analyzing:
You’ll determine how Express Service can unlock additional main shop availability for customer pay and warranty work—driving higher throughput, increased sales, greater revenue, and improved customer satisfaction through reduced wait times.
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.
Driving Transformation in the automotive retail industry
For over 30 years, we have proudly partnered with top automotive OEMs and mobility companies worldwide, offering unwavering support in their pursuit of transforming their retail strategies and managing operations across key areas such as : Dealer Performance Improvement, Repair Optimization and Consumer Engagement. With an unwavering commitment to excellence, we empower our clients to unlock their full potential through the combination of people, processes and technology. Equipped with innovative tools, extensive industry knowledge and passion for revolutionizing retails operations, we strive to inspire and drive our clients towards success. As the mobility industry undergoes a transformative journey, we stand as the catalyst for its success. Join us on this extraordinary path, where together, we will shape the future of mobility. MSX focus areas include: Consumer Engagement Warranty and Repair Efficieny Diagnostic and Repair Engancement Parts, Accessories and Service Performance Techninal Information Sales Performance and Distribution Actionable Insights Learning
Offices: One Detroit Center, 500 Woodward Ave., 19th Floor, Detroit, Michigan MI 48226, US · Via Alexander Gustave Eiffel, 13-15, 00148 Roma RM, Italien, Rom, Latium 00140, IT · 85 High Street South, Kew, Victoria 3101, AU · Calle de Albasanz, 15, Edificio A, 1ª Planta, Madrid, Autonome Gemeinschaft Madrid 28037, ES · The Octagon, Middleborough, Colchester, Essex CO1 1TG, GB
Driving Transformation in the automotive retail industry
For over 30 years, we have proudly partnered with top automotive OEMs and mobility companies worldwide, offering unwavering support in their pursuit of transforming their retail strategies and managing operations across key areas such as : Dealer Performance Improvement, Repair Optimization and Consumer Engagement. With an unwavering commitment to excellence, we empower our clients to unlock their full potential through the combination of people, processes and technology. Equipped with innovative tools, extensive industry knowledge and passion for revolutionizing retails operations, we strive to inspire and drive our clients towards success. As the mobility industry undergoes a transformative journey, we stand as the catalyst for its success. Join us on this extraordinary path, where together, we will shape the future of mobility. MSX focus areas include: Consumer Engagement Warranty and Repair Efficieny Diagnostic and Repair Engancement Parts, Accessories and Service Performance Techninal Information Sales Performance and Distribution Actionable Insights Learning
Offices: One Detroit Center, 500 Woodward Ave., 19th Floor, Detroit, Michigan MI 48226, US · Via Alexander Gustave Eiffel, 13-15, 00148 Roma RM, Italien, Rom, Latium 00140, IT · 85 High Street South, Kew, Victoria 3101, AU · Calle de Albasanz, 15, Edificio A, 1ª Planta, Madrid, Autonome Gemeinschaft Madrid 28037, ES · The Octagon, Middleborough, Colchester, Essex CO1 1TG, GB
