Analista de Programas Comerciales e Incentivos – Sector Automoción (temporal)
Madrid, Community of Madrid, Spain · On-site
Mid level
Descripción de la empresa MSX International Group es el proveedor líder mundial de soluciones comerciales externalizadas para el sector de la automoción y opera en más de 80 países. La amplia experiencia de MSXI en el se…
Company Description For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations …
Skills: Customer Service, Training, Coaching, Relationship Building, Data Analysis
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Philadelphia, Pennsylvania, United States · On-site
Mid level
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Company Description MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined w…
Skills: Customer service, Communication, Problem-solving, MS Office, Data analytics
Greenville, South Carolina, United States · On-site
Senior
Company Description For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations …
Descrição da empresa Sobre a MSX Com aproximadamente 5.000 colaboradores e presentes em mais de 80 países em todo o mundo, nossos times proporcionam liderança e expertise na indústria automotiva e suas redes de concessio…
Skills: Project management, PMO, Agile methodologies, Scrum, Business case development
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Customer service, Training, Coaching, Dealership operations, Relationship building
Company Description MSX International ist seit mehr als 30 Jahren zuverlässiger Partner für führende Fahrzeugherstellende, deren Händlernetz und Mobilitätsdienstleistende weltweit. Unser unerschütterliches Engagement gil…
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Data analysis, Database management, Market analysis, Benchmarking, Reporting
Consultor/a de Mejora Continua (Posventa Automoción) | Nacional
Madrid, Community of Madrid, Spain · On-site
$26k–$30k/yr
Mid level
Descripción de la empresa MSX International es el proveedor líder mundial de soluciones comerciales externalizadas para la industria automotriz y opera en más de 80 países. La amplia experiencia de MSX en la industria, c…
Skills: Continuous Improvement, Automotive Aftersales, Process Optimization, Data Analysis, KPI Management
Company Description Company Description: For over 25 years, MSX International has been a trusted partner to leading automotive OEMs and mobility companies worldwide, providing strategic support to transform retail operat…
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Fixed Operations, Express Service, Automotive Industry, Coaching, Training
Philadelphia, Pennsylvania, United States · On-site
Mid level
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
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Full-time, Temporary
bachelor degree
Posted 2d ago
~40 hrs/week
Spanish
Responsibilities
Manage and coordinate the administrative, financial, and communication operations of commercial programs for the dealer network. Ensure the accurate creation, tracking, settlement, and control of marketing campaigns while providing effective support to dealers and internal teams.
Requirements
Requires a higher education degree in Business Administration, Economics, Marketing, or a related field. Candidates should have experience in commercial administration, incentive management, or dealer network operations, along with advanced proficiency in office software.
Full job description
Descripción de la empresa
MSX International Group es el proveedor líder mundial de soluciones comerciales externalizadas para el sector de la automoción y opera en más de 80 países.
La amplia experiencia de MSXI en el sector, combinada con un avanzado análisis de datos y soluciones de software personalizadas, mejoran el rendimiento de las redes de concesionarios de automoción aumentando los ingresos, reduciendo los costos y mejorando la satisfacción del cliente.
Descripción del empleo
Misión del puesto
Gestionar y coordinar la operativa administrativa, económica y de comunicación de los programas comerciales dirigidos a la Red de Concesionarios, asegurando la correcta creación, seguimiento, liquidación y control de campañas de marketing.
Asimismo, garantizar una atención eficaz a concesionarios, equipos internos y auditores, manteniendo actualizados los canales de comunicación, sistemas de gestión, boletines y documentación de soporte.
Principales responsabilidades
Gestión de comunicaciones y canales de Red
Mantener la agenda de Línea Azul y gestionar las llamadas recibidas de concesionarios.
Atender consultas, dudas e incidencias de concesionarios, derivando las llamadas a los departamentos correspondientes cuando sea necesario.
Enviar a NEXTLANE las comunicaciones relativas a incidencias detectadas
Atención, control de incidencias y soporte operativo
Controlar y mantener el registro de consultas e incidencias de los concesionarios.
Gestionar reprocesos reclamados por la red en VISTA
Elaborar informes de incidencias para las concesiones, detallando los motivos de impago o ajustes realizados
Analizar de forma continua los bastidores reclamados por concesionarios pendientes de pago.
Controlar errores de facturación y realizar consultas a EUROVAC sobre la facturación de vehículos.
Analizar las reclamaciones de casos excepcionales
Realizar el seguimiento de incidencias con Jefes de Zona y concesionarios.
Gestión de campañas y programas comerciales
Crear y analizar campañas de SYNCRO, incluyendo su creación, aprobación y mantenimiento de registros.
Crear y analizar descuento de flotas en SYNCRO
Gestionar la creación de códigos FIN en SYNCRO PRO para que se puedan ser abonados los descuentos de flotas
Gestionar la operativa de los principales programas de ventas de la Red:
Campañas mensuales a la venta de vehículos nuevos de turismo.
Descuentos de flotas
Asegurar el cumplimiento de procedimientos, plazos, validaciones y aprobaciones establecidos en cada programa.
Coordinación de Incentivos Mensuales de Ventas
Realizar el seguimiento y resolución de incidencias relacionadas con pagos derivados de estos programas.
Relaciones internas y externas
Internas
Departamento de Marketing.
Jefes de Zona.
Departamento de Finanzas.
Externas
Red de Concesionarios.
Requisitos
Formación superior en Administración y Dirección de Empresas, Economía, Marketing, Gestión Comercial, Finanzas o áreas afines.
Experiencia en administración comercial, gestión de incentivos, control de pagos, programas de ventas, operaciones de Red o soporte a concesionarios.
Valorable experiencia en automoción, redes de distribución, concesionarios o sectores con programas de incentivos variables.
Manejo avanzado de herramientas ofimáticas, especialmente Excel y PowerPoint.
Capacidad para trabajar con sistemas CRM, portales de distribución, herramientas de seguimiento presupuestario y plataformas de gestión de campañas.
Conocimiento de procesos de facturación, conciliación de pagos, auditoría y control de incidencias.
Competencias clave
Organización, planificación y atención al detalle.
Capacidad analítica y orientación a resultados.
Gestión rigurosa de datos, pagos, documentación y plazos.
Habilidades de comunicación escrita y verbal.
Orientación al cliente interno y a la Red de Concesionarios.
Capacidad de coordinación con múltiples interlocutores.
Resolución de incidencias y proactividad.
Confidencialidad y rigor en la gestión de información económica y comercial.
Capacidad para elaborar informes, presentaciones y comunicaciones ejecutivas.
Información adicional
MSX es un empleador que promueve la igualdad de oportunidades y alienta positivamente las solicitudes de candidatos debidamente cualificados y elegibles, independientemente de su sexo, raza, discapacidad, edad, orientación sexual, cambio de sexo, religión o creencias, estado civil, embarazo o maternidad. Como usuarios del programa de confianza en la discapacidad, garantizamos entrevistar a todos los candidatos discapacitados que cumplan los criterios mínimos para la vacante.
Driving Transformation in the automotive retail industry
Industry
Business Consulting and Services
Company size
5,001-10,000 employees
Headquarters
Detroit, Michigan
LinkedIn followers
313,899
For over 30 years, we have proudly partnered with top automotive OEMs and mobility companies worldwide, offering unwavering support in their pursuit of transforming their retail strategies and managing operations across key areas such as :
Dealer Performance Improvement, Repair Optimization and Consumer Engagement.
With an unwavering commitment to excellence, we empower our clients to unlock their full potential through the combination of people, processes and technology. Equipped with innovative tools, extensive industry knowledge and passion for revolutionizing retails operations, we strive to inspire and drive our clients towards success.
As the mobility industry undergoes a transformative journey, we stand as the catalyst for its success. Join us on this extraordinary path, where together, we will shape the future of mobility.
MSX focus areas include:
Consumer Engagement
Warranty and Repair Efficieny
Diagnostic and Repair Engancement
Parts, Accessories and Service Performance
Techninal Information
Sales Performance and Distribution
Actionable Insights
Learning
Offices: One Detroit Center, 500 Woodward Ave., 19th Floor, Detroit, Michigan MI 48226, US · Via Alexander Gustave Eiffel, 13-15, 00148 Roma RM, Italien, Rom, Latium 00140, IT · 85 High Street South, Kew, Victoria 3101, AU · Calle de Albasanz, 15, Edificio A, 1ª Planta, Madrid, Autonome Gemeinschaft Madrid 28037, ES · The Octagon, Middleborough, Colchester, Essex CO1 1TG, GB
automotive industrysales distributionwarranry managementcustomer engagementtechnical publicationslearningtechnical informationdata and insightsaftersalesrepair optimisation
Driving Transformation in the automotive retail industry
Industry
Business Consulting and Services
Company size
5,001-10,000 employees
Headquarters
Detroit, Michigan
LinkedIn followers
313,899
For over 30 years, we have proudly partnered with top automotive OEMs and mobility companies worldwide, offering unwavering support in their pursuit of transforming their retail strategies and managing operations across key areas such as :
Dealer Performance Improvement, Repair Optimization and Consumer Engagement.
With an unwavering commitment to excellence, we empower our clients to unlock their full potential through the combination of people, processes and technology. Equipped with innovative tools, extensive industry knowledge and passion for revolutionizing retails operations, we strive to inspire and drive our clients towards success.
As the mobility industry undergoes a transformative journey, we stand as the catalyst for its success. Join us on this extraordinary path, where together, we will shape the future of mobility.
MSX focus areas include:
Consumer Engagement
Warranty and Repair Efficieny
Diagnostic and Repair Engancement
Parts, Accessories and Service Performance
Techninal Information
Sales Performance and Distribution
Actionable Insights
Learning
Offices: One Detroit Center, 500 Woodward Ave., 19th Floor, Detroit, Michigan MI 48226, US · Via Alexander Gustave Eiffel, 13-15, 00148 Roma RM, Italien, Rom, Latium 00140, IT · 85 High Street South, Kew, Victoria 3101, AU · Calle de Albasanz, 15, Edificio A, 1ª Planta, Madrid, Autonome Gemeinschaft Madrid 28037, ES · The Octagon, Middleborough, Colchester, Essex CO1 1TG, GB
automotive industrysales distributionwarranry managementcustomer engagementtechnical publicationslearningtechnical informationdata and insightsaftersalesrepair optimisation