Business unit, Department, Reporting Business Unit Cloud Platform Solutions Department Field Services Job grade OP1 Core Description To provide technical support for incidents arising from the hardware deployed in the st…
Skills: Technical support, Hardware maintenance, IT infrastructure, Customer service, Problem solving
The main purpose of this position is to provide systems-related business support to users of critical business systems within the Supply Chain Division of the Currency Management Department (CMD) of the South African Res…
Skills: Business analysis, Systems support, Data integrity, Incident management, Stakeholder management
Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. We are looking for self-motivated and dynamic individuals who have a passionate entrepre…
Skills: Building Trust, Consultative Selling, Customer-Focused, Customer Service, Customer Understanding
Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Skills Consultative Selling, Customer Feedback Management, Customer-Focused, Customer Se…
Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Skills Consultative Selling, Customer Feedback Management, Customer-Focused, Customer Se…
Support store management in the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met & exceeded.
Assistant Store Manager Mr Price Cellular Mamelodi Pretoria
Pretoria, Gauteng, South Africa · On-site
Mid level
Support and assist the store manager in managing the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
JOB SUMMARY Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset…
Skills: Banquet operations, Team leadership, Financial management, Inventory control, Customer service
Lovisa is fast-fashion Retail Lovisa is global, and its growth is infectiously energetic See us at careers.lovisa.com Benefits Top-notch training to become a great Team Member (and piercing training!) First-rate Store an…
Description: Ensure comprehensive Customer service in Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility. Requirement: Minimum Grade 10 or NQF 3 and 1 (one) yea…
Description: To receive / return stock to and from Suppliers and / or other Stores. Updating of the goods receiving vouchers onto the system and labelling of the stock. Ensure stock received is despatched to the floor fo…
Description: Ensure comprehensive Customer service in Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility. Requirement: Minimum Grade 10 or NQF 3 and 1 (one) yea…
Guest Experience Expert/Receptionist- Protea Hotel Fire & Ice! by Marriott Pretoria Menlyn
Pretoria, Gauteng, South Africa · On-site
Entry level
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to delive…
Skills: Customer Service, Reception, Communication, Problem Solving, Cash Handling
Lovisa is fast-fashion Retail Lovisa is global, and its growth is infectiously energetic See us at careers.lovisa.com Benefits Top-notch training to become a great Team Member (and piercing training!) First-rate Store an…
Role Purpose As the CRM Head of Department at Leroy Merlin, you will drive the commercial strategy, oversee merchandising excellence, and foster a customer-centric culture. You will lead your team to optimise product off…
Beauty Advisor| Make Up Artist | Arc Mac Menlyn | PPT 124hrs
Pretoria, Gauteng, South Africa · On-site
Entry level$5.2B raised
Description As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educ…
Beauty Advisor| Make Up Artist | Arc Mac Menlyn | PPT 124hrs
Pretoria, Gauteng, South Africa · On-site
Entry level$5.2B raised
Description As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educ…
About the Role We are looking for an experienced Technical Support Manager to lead and manage the Customer Technical Support function, ensuring the effective delivery of technical support services, project execution, cus…
Skills: Technical Support Management, Service Delivery Management, Integrated Logistics Support, Lifecycle Sustainment, Project Management
Company Description Labournet is a proudly South African company with over 28 years of innovation in payroll, HR and employment legislative compliance. We are driven by our mission to change the world of work by simplify…
Skills: Labour Law Support, Client Relationship Management, Onboarding, Training Facilitation, Administrative Management
Join Our Starbucks Family as a Shift Supervisor At Starbucks, we’re not just about brewing great coffee; we’re about great leaders, too. Immerse yourself in a community of connection, opportunity, and creativity, all sti…
Skills: Leadership, Coaching, Supervisory Experience, Data Analysis, Forecasting
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
high school, professional certificate
Posted 7d ago
Apply by Aug 12
~40 hrs/week
Responsibilities
Provide technical support for hardware and software incidents at client sites, ensuring first-time resolution and effective SLA management. Actively participate in project rollouts and provide training and support to junior technicians.
Requirements
Requires a Grade 12 qualification or National Diploma, along with at least 2 years of relevant experience. Candidates must possess CompTIA A+ and Linux certifications, a valid driver's license, and a reliable vehicle.
Full job description
Business unit, Department, Reporting
Business Unit
Cloud Platform Solutions
Department
Field Services
Job grade
OP1
Core Description
To provide technical support for incidents arising from the hardware deployed in the stores.
Key Deliverables / Primary Functions
For Maintenance resources, timeously attend to Severity Level 1 type incidents and ensure resolution ‘first time’ without ‘return trips’. For Installation resources, actively be involved in all ‘first-time’ installations and project rollouts; thus being able to both advise with regards issues, as well provide training and support for junior resources.
Provide support both at a first line level as well onsite with the client, diagnosing and resolving incidents for the IT Infrastructure deployed or to be installed in the stores for the various contracted clients.
Provide technical support to junior technicians that may encounter difficulties onsite when attending to incidents and/or installations.
Successfully perform, and be able to advise, on the full range of defined tasks associated with operating and controlling of installed hardware and software.
Ensure effective and efficient execution of all tasks and procedures to agreed levels of service or specific requirements
Continually install or remove hardware and/or software by using supplied installation instructions and tools and following agreed standards.
Diligently drive SLA on all maintenance and non-maintenance incidents, as well preventative maintenance
How many Customer Service & Support jobs are open in Pretoria, South Africa right now?
There are currently 73 open customer service & support positions in Pretoria, South Africa listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Pretoria, South Africa?
Companies currently hiring include Old Mutual South Africa, FirstRand Bank India, Leroy Merlin, Starbucks South Africa, MSX International, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Pretoria, South Africa?
Yes — 2 of the 73 open customer service & support positions offer remote or hybrid work (1 remote, 1 hybrid).
How do I apply for Customer Service & Support jobs in Pretoria, South Africa?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.