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Management & Leadership Jobs in Pretoria, South Africa (Now Hiring) — 62 open

MSX International logoMSX International

Warranty Specialist Consultant

Pretoria, Gauteng, South Africa · On-site

Senior

Company Description The Warranty Specialist Consultant is responsible for overseeing and optimizing warranty operations across an assigned dealer group, ensuring strict compliance with policies and service standards. Thi…

Skills: People Management, Relationship Management, Data Analysis, Strategic Planning, Stakeholder Management

FirstRand Bank India logoFirstRand Bank India

External Sales and Service Advisor Lead OBR-1

Pretoria, Gauteng, South Africa · On-site

Mid level

Job Description To drive sales performance by applying established processes to achieve individual targets within the assigned area. Build and sustain strong customer relationships through effective engagement and except…

Skills: Sales Process Management, Client Relationship Management, Market Analysis, Cross Selling, Lead Generation

South African Reserve Bank logoSouth African Reserve Bank

(1091) Senior Manager – Records Management Services - BSTD

Pretoria, Gauteng, South Africa · On-site

Senior+

Brief description The main purpose of this position is to provide leadership and strategic direction for the archives and records management function in the South African Reserve Bank (SARB) and to ensure statutory compl…

Skills: Records Management, Information Management, Strategic Leadership, Compliance, Archiving

South African Reserve Bank logoSouth African Reserve Bank

(1708) Contractor: Project Administrator - GSMD [ 12 Months FTC]

Pretoria, Gauteng, South Africa · On-site

Mid level

The successful candidate will be responsible for the following key performance areas: Assist with compiling and maintaining mandatory project documentation (e.g. information relating to the project charter, business case…

Skills: Project Administration, Project Management, Stakeholder Management, Project Scheduling, Financial Tracking

South African Reserve Bank logoSouth African Reserve Bank

(1706) Security Learning and Development Practitioner - GSMD

Pretoria, Gauteng, South Africa · On-site

Senior

The successful candidate will be responsible for the following key performance areas: Deliver specialised and technical training materials using integrated or blended learning methodologies focused on physical security. …

Skills: Physical Security Training, Blended Learning, Curriculum Development, Formative and Summative Assessment, E-learning Delivery

Arjo logoArjo

Supply Chain Specialist, Rosslyn, Pretoria, South Africa

Pretoria, Gauteng, South Africa · On-site

Mid level$105M raised

Empowering careers at ARJO At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and …

Skills: Demand Planning, Supplier Management, Inventory Management, Logistics Coordination, Data Analysis

Absa Group logoAbsa Group

Islamic Banking Regional Specialist

Pretoria, Gauteng, South Africa · Hybrid

Mid level$900M raised

Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the oppor…

Skills: Islamic Banking, Sales, Pipeline Management, Shari'ah Governance, Client Acquisition

Mediclinic Middle East logoMediclinic Middle East

Senior Professional Nurse - Neonatal ICU

Pretoria, Gauteng, South Africa · On-site

Mid level

Mediclinic Medforum | Sunnyside, Pretoria | South Africa Closing date: 02/07/2026 Number of positions: 1 Recruiter name: Linda Thembani Reference number: 71169 Workplace Type: On-site Permanent Please note if you are an …

Skills: Pharmacology, Nursing Record Keeping, Nursing Processes And Procedures, Microsoft Office, Nursing Legislation

HireHawk Recruitment Services logoHireHawk Recruitment Services

Executive Assistant (Remote) | South Africa

Pretoria, Gauteng, South Africa · Remote Solely

$1k–$2k/mo

Mid level

Job Type: Full-time, long-term contractorWorkplace: RemoteSchedule: Full-time, Monday to Friday 7:00 am - 4:00 pm PST or 8:00 am - 5:00 PM PST Compensation: $1,300 - $1,500/month HireHawk connects skilled remote professi…

Skills: Calendar Management, Business Communication, Administrative Support, Microsoft Office, Google Workspace

Mr Price Group logoMr Price Group

Assistant Store Manager Mr Price Kids Jubilee Mall

Pretoria, Gauteng, South Africa · On-site

Mid level

Support the store manager in managing the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.

Skills: Store Management, Sales Management, Service Management, Budgeting, MS Office

South African Reserve Bank logoSouth African Reserve Bank

(1693) Environmental Coordinator - CSD

Pretoria, Gauteng, South Africa · On-site

Mid level

The successful candidate will be responsible for the following key performance areas: Coordinate and conduct environmental inspections to ensure compliance with relevant environmental legislation; regulations, bylaws and…

Skills: Environmental Inspections, ISO 14001:2015, Compliance Risk Assessments, Environmental Management Systems, Contractor Management

South African Reserve Bank logoSouth African Reserve Bank

(1700) Executive Personal Assistant

Pretoria, Gauteng, South Africa · On-site

Senior

The successful candidate will be responsible for, among other things, the following key performance areas: Manage and maintain the Deputy Governor’s diary, including logistical arrangements for appointments and travel in…

Skills: Diary Management, Executive Support, Microsoft Office Suite, Correspondence Drafting, Filing Systems

HENSOLDT logoHENSOLDT

Configuration Specialist

Pretoria, Gauteng, South Africa · On-site

Mid level$992M raised

About the Role We are seeking a detail-oriented and proactive Configuration Specialist to ensure the integrity, traceability, and control of project deliverables, technical data, and configuration information throughout …

Skills: Configuration Management, Configuration Identification, Configuration Control, Status Accounting, Configuration Auditing

South African Reserve Bank logoSouth African Reserve Bank

(1698) Divisional Head – Compliance and Ethics Management

Pretoria, Gauteng, South Africa · On-site

Senior+

The main purpose of this position is to manage the Compliance and Ethics Management Division within the Risk Management and Compliance Department (RMCD) of the South African Reserve Bank (SARB) to ensure effective coordi…

Skills: Compliance Management, Ethics Management, Strategic Planning, Legislative Analysis, Stakeholder Management

South African Reserve Bank logoSouth African Reserve Bank

(1695) Lead – Enterprise Integration Specialist - BSTD

Pretoria, Gauteng, South Africa · On-site

Senior

Brief description The main purpose of this position is to lead the delivery of innovative integration solutions, driving technological advancement and the design and optimisation of the enterprise application program int…

Skills: Integration Design, API Management, Technical Architecture, Red Hat Linux, Unix AIX

South African Reserve Bank logoSouth African Reserve Bank

(1694) IT Enterprise Monitoring Manager - BSTD

Pretoria, Gauteng, South Africa · On-site

Senior

Brief description The main purpose of this position is to manage the information technology (IT) monitoring and event management process to ensure effective detection and timely escalation of events impacting critical IT…

Skills: IT Monitoring, Event Management, Stakeholder Management, Trend Analysis, IT Service Management

South African Reserve Bank logoSouth African Reserve Bank

(1696) Bank Analyst

Pretoria, Gauteng, South Africa · On-site

Senior

Detailed description The successful candidate will be responsible for the following key performance areas: Conduct supervisory oversight of designated banks and participate in supervisory practices, including: analysing …

Skills: Prudential Supervision, Risk Management, Financial Analysis, Regulatory Compliance, Corporate Governance

The South African Breweries logoThe South African Breweries

SALES MANAGER 3

Pretoria, Gauteng, South Africa · On-site

Mid level

Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s m…

Skills: Strategic Business Planning, Territory Management, Budgeting, Customer Service, Merchandising

Mediclinic Middle East logoMediclinic Middle East

Senior Professional Nurse -Theatre

Pretoria, Gauteng, South Africa · On-site

Mid level

Mediclinic Potchefstroom | Potchefstroom | South Africa Closing date: 03/07/2026 Number of positions: 1 Recruiter name: Sanet Rossouw Reference number: 71274 Workplace Type: On-site Permanent Please note if you are an in…

Skills: Pharmacology, Nursing Record Keeping, Nursing Processes And Procedures, Microsoft Office, Nursing Legislation

Mediclinic Middle East logoMediclinic Middle East

Senior Professional Nurse -Theatre

Pretoria, Gauteng, South Africa · On-site

Mid level

Mediclinic Potchefstroom | Potchefstroom | South Africa Closing date: 26/06/2026 Number of positions: 1 Recruiter name: Sanet Rossouw Reference number: 71274 Workplace Type: On-site Permanent Please note if you are an in…

Skills: Pharmacology, Nursing Record Keeping, Nursing Processes And Procedures, Microsoft Office, Nursing Legislation

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Showing 1–20 of 62

MSX International logo

Warranty Specialist Consultant

MSX International

Pretoria, Gauteng, South Africa • On-site

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Senior

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  • Full-time
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

Oversee and optimize warranty operations across a dealer group while managing a team of Warranty Specialists. Act as the primary liaison between the client and dealer network to ensure compliance and drive operational effectiveness.

Requirements

Requires 5-7 years of experience in automotive warranty operations or service management with a proven track record in team leadership. Must possess expert knowledge of automotive warranty policies, consumer law, and dealership operations.

Full job description

Company Description

The Warranty Specialist Consultant is responsible for overseeing and optimizing warranty operations across an assigned dealer group, ensuring strict compliance with policies and service standards. This role serves as the primary liaison between the client and the dealer network, providing high-level reporting, strategic performance analysis, and operational guidance.

This position combines rigorous compliance monitoring with a growth-oriented approach, focusing on enhancing dealer engagement and driving operational effectiveness. Beyond oversight, the role involves the direct management and development of the Warranty Specialist team within the group, and requires the agility to step in and perform specialist duties directly when operational demands necessitate.

Job Description

Key Responsibilities

People Management & Team Leadership

  • Provide leadership, management, and support to all Warranty Specialists assigned to the dealer group.
  • Monitor individual performance, conduct regular one-on-ones, and manage professional development.
  • Oversee team availability, productivity, and workload distribution to ensure consistent service delivery.
  • Foster a culture of high performance, accountability, and continuous learning within the warranty team.
  • Recruit, onboard, and train new Warranty Specialists in line with group and client standards.

Client Reporting & Strategic Performance

  • Prepare and present comprehensive regular operational and performance reports to the client.
  • Analyse warranty trends, claim submissions, and group-wide compliance levels.
  • Monitor dealer network performance against agreed KPIs, SLAs, and warranty quality standards.
  • Provide actionable insights and strategic recommendations to improve warranty profitability and reduce risk.
  • Develop and maintain management information packs and executive dashboards.

Dealer Monitoring & Operational Support

  • Monitor warranty operations across all dealers within the assigned group to ensure adherence to manufacturer guidelines.
  • Stand in as a Warranty Specialist when needed, actively assessing, processing, and following up on warranty claims and pre-authorizations during peak periods or staff absences.
  • Conduct warranty reviews, internal audits, and compliance assessments across the dealer network.
  • Identify performance gaps at the dealer level and implement robust corrective action plans.
  • Act as the senior point of escalation for complex warranty queries and goodwill assessments.

Operational Improvement & Business Growth

  • Identify and execute opportunities to improve warranty processes, efficiency, and service delivery.
  • Proactively propose and implement initiatives that enhance operational performance and group profitability.
  • Drive dealer engagement and "buy-in" for warranty improvement programmes and new initiatives.
  • Build long-term commercial relationships with dealer principals and service managers to support the growth of the warranty business.
  • Stay abreast of industry trends to identify new areas for incremental business and operational enhancement.

Coaching & Subject Matter Expertise

  • Act as the Subject Matter Expert (SME) for all warranty-related technical information and legal requirements.
  • Provide coaching and technical guidance to both the internal team and dealer staff on claim management and diagnosis.
  • Publish and communicate updated warranty rules, guidelines, checklists, and manuals.
  • Lead workshops to improve group-wide capability and ensure vehicles are repaired in line with compliance procedures.

Key Skills & Competencies

  • People Management & Leadership
  • Relationship Management (Consultative)
  • Advanced Data Analysis & Reporting
  • Strategic Planning & Business Improvement
  • Stakeholder Management & Influencing
  • Conflict Resolution & Problem Solving
  • Advanced Microsoft Excel & CRM Software
  • Technical Troubleshooting & Parts Knowledge
  • Financial Acumen & Commercial Awareness
  • Resilience & Adaptability

Qualifications

Experience Required

  • Minimum 5-7 years' experience in automotive warranty operations, aftersales, or service management.
  • Proven track record of team management/supervisory experience, preferably with dealer staff or specialists.
  • Experience in a consultative or "account management" style role, focusing on business growth and relationship building.
  • Significant experience in dealer coaching and conducting warranty audits.
  • Proven experience analysing data from multiple sources to inform improvements and make commercial recommendations.
  • Extensive experience with complex warranty and goodwill assessment and support.

Knowledge Required

  • Expert knowledge of national automotive warranty policies, procedures, and consumer law.
  • Deep understanding of dealership operations, especially workshop flow, service, and warranty coding.
  • Knowledge of automotive technical parts, diagnosis, and repair processes.
  • Comprehensive understanding of SLAs and performance-based contracts.
  • Knowledge of sales processes and strategies for driving incremental business within a service environment.

Additional Information

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy. 

  • Workplace Type: Customer Site
  • Related keywords

    Automotive WarrantyAftersalesService ManagementKPIsSLAsWarranty ClaimsCompliance MonitoringInternal AuditsGoodwill AssessmentDealer NetworkCRMMicrosoft ExcelConsumer LawWorkshop FlowWarranty CodingTechnical Diagnosis

    About MSX International

    LinkedInVisit site

    Driving Transformation in the automotive retail industry

    Industry
    Business Consulting and Services
    Company size
    5,001-10,000 employees
    Headquarters
    Detroit, Michigan
    LinkedIn followers
    312,366

    For over 30 years, we have proudly partnered with top automotive OEMs and mobility companies worldwide, offering unwavering support in their pursuit of transforming their retail strategies and managing operations across key areas such as : Dealer Performance Improvement, Repair Optimization and Consumer Engagement. With an unwavering commitment to excellence, we empower our clients to unlock their full potential through the combination of people, processes and technology. Equipped with innovative tools, extensive industry knowledge and passion for revolutionizing retails operations, we strive to inspire and drive our clients towards success. As the mobility industry undergoes a transformative journey, we stand as the catalyst for its success. Join us on this extraordinary path, where together, we will shape the future of mobility. MSX focus areas include: Consumer Engagement Warranty and Repair Efficieny Diagnostic and Repair Engancement Parts, Accessories and Service Performance Techninal Information Sales Performance and Distribution Actionable Insights Learning

    Offices: One Detroit Center, 500 Woodward Ave., 19th Floor, Detroit, Michigan MI 48226, US · Via Alexander Gustave Eiffel, 13-15, 00148 Roma RM, Italien, Rom, Latium 00140, IT · 85 High Street South, Kew, Victoria 3101, AU · Calle de Albasanz, 15, Edificio A, 1ª Planta, Madrid, Autonome Gemeinschaft Madrid 28037, ES · The Octagon, Middleborough, Colchester, Essex CO1 1TG, GB

    automotive industrysales distributionwarranry managementcustomer engagementtechnical publicationslearningtechnical informationdata and insightsaftersalesrepair optimisation
    View all jobs at MSX International

    Frequently asked questions

    How many Management & Leadership jobs are open in Pretoria, South Africa right now?

    There are currently 62 open management & leadership positions in Pretoria, South Africa listed on Clera. New openings are added daily as companies post roles.

    Which companies are hiring for Management & Leadership roles in Pretoria, South Africa?

    Companies currently hiring include South African Reserve Bank, City of Tshwane Metropolitan Municipality, Mediclinic Middle East, FirstRand Bank India, HENSOLDT, among others. Browse the listings above to see every active employer.

    Are there remote or hybrid Management & Leadership jobs in Pretoria, South Africa?

    Yes — 9 of the 62 open management & leadership positions offer remote or hybrid work (5 remote, 4 hybrid).

    How do I apply for Management & Leadership jobs in Pretoria, South Africa?

    Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

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