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Management & Leadership Jobs in Cape Town, South Africa (Now Hiring) — 347 open

Pro Coffee Gear logoPro Coffee Gear

Head of Customer Success

Cape Town, Western Cape, South Africa · Remote Solely

Senior

Job Title: Head of Customer Success Location: Remote (Global) Company: Pro Coffee Gear Pro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an experien…

Skills: Customer Success Leadership, E-commerce Operations, Shopify, QuickBooks, KPI Tracking

Gazer logoGazer

Sales manager

Cape Town, Western Cape, South Africa · On-site

Mid level

Gazer is a system that eliminates crime. We unite people and technology into a collective security network, where everyone is responsible for everyone else. Our devices are not just hardware they are part of a new realit…

Skills: Sales Management, Presentation Skills, Relationship Building, Analytical Thinking, Trade Marketing

Liquid Thought logoLiquid Thought

Management Accountant

Cape Town, Western Cape, South Africa · On-site

Mid level

Location: Cape Town Overview: Our Client, an internationally recognised non-profit organisation that provides Health Care Services throughout South Africa, is looking for a Management Accountant to join their dynamic tea…

Skills: Financial Reporting, Budget Development, Financial Analysis, Forecasting, SAP

Liquid Thought logoLiquid Thought

Finance Director

Cape Town, Western Cape, South Africa · On-site

Senior

Overview: Our client, a leading non-profit organisation providing vital health services across South Africa is currently seeking a skilled Finance Director to join their senior leadership team. This is a pivotal role tha…

Skills: Microsoft Office, Communication, Internal Controls Management, Mathematical Skills, Statistical Skills

Liquid Thought logoLiquid Thought

Finance Manager

Cape Town, Western Cape, South Africa · On-site

Mid level

Position Title: Finance Manager Location: Cape Town Our client is a well-established, internationally recognised non-profit organisation. They provide health care services throughout South Africa to both the general popu…

Skills: Financial Management, Accounting, Budgeting, Audit Compliance, Stakeholder Management

Liquid Thought logoLiquid Thought

Digital Mid-Senior Project Manager

Cape Town, Western Cape, South Africa · On-site

Senior

Senior Project Manager The Senior Project Manager is responsible for leading the full project lifecycle, from strategic planning and scoping to execution and closure. They provide overall leadership, governance, and acco…

Skills: Project Planning, Agile Methodology, Stakeholder Management, Budget Management, Risk Management

Liquid Thought logoLiquid Thought

Head of Software Engineering

Cape Town, Western Cape, South Africa · On-site

Senior+

ABOUT THE ROLE Were looking for a Head of Software Engineering to lead our software development efforts and drive technical excellence across our engineering teams. Reporting to the Chief Information Officer, this role i…

Skills: Technical Leadership, Cloud-Native Architecture, Microservices, Distributed Systems, CI/CD

Liquid Thought logoLiquid Thought

Customer Experience Manager (CX/UX)

Cape Town, Western Cape, South Africa · On-site

Senior

Customer Experience Manager (CX/UX) Introduction We are looking to employ a Customer Experience Manager for an exciting opportunity within the Omni Channel division of Clicks Retailers. This role will be based at Clicks …

Skills: Customer Journey Mapping, Digital Strategy, Data Analytics, UX/UI Design, Stakeholder Management

Liquid Thought logoLiquid Thought

Technical Project Manager

Cape Town, Western Cape, South Africa · On-site

Mid level

As a Technical Project Manager, you have a thorough understanding of business rules and processes so that you can steer the business in the direction of its strategic goals. Youre a creative thinker who wears multiple ha…

Skills: Business Process Modelling, Decision Modelling, Technical Systems Analysis, Stakeholder Management, Agile Methodology

Liquid Thought logoLiquid Thought

Executive PA

Cape Town, Western Cape, South Africa · On-site

Mid level

Executive Personal Assistant IT Department Location: Cape Town Type: Full-time Reports to: CIO / Head of IT / IT Director Purpose of the Role The Executive Personal Assistant (PA) provides high-level administrative and o…

Skills: Calendar Management, Travel Coordination, IT Procurement, Budgeting, Stakeholder Management

Ogilvy South Africa logoOgilvy South Africa

Senior Art Director/Creative Group Head Art

Cape Town, Western Cape, South Africa · On-site

Senior+

About the Role We are seeking a highly conceptual, visionary Creative Group Head Art Director to lead the creative output on one of our flagship alcohol brands. This role calls for an inspiring creative leader who thrive…

Skills: Art Direction, Creative Leadership, Visual Identity, Conceptual Thinking, Integrated Campaigns

Ogilvy South Africa logoOgilvy South Africa

Senior Copywriter / Creative Group Head Copy

Cape Town, Western Cape, South Africa · On-site

Senior

About the Role Ogilvy Cape Town is seeking a Creative Group Head Copy to lead copywriting across one of our flagship alcoholic beverage accounts. This is a rare opportunity to shape and drive the creative vision for an i…

Skills: Copywriting, Creative Leadership, Campaign Development, Mentorship, Client Presentation

Virtual Internships logoVirtual Internships

Placement Support Intern (Fully Remote)

Cape Town, Western Cape, South Africa · Remote Solely

Entry level

About Virtual Internships We're on an ambitious and challenging mission to provide guaranteed internships to anyone, anytime, anywhere—no one else is doing this at our scale! Regardless of background, major, location, or…

Skills: Operational Tracking, CRM Management, Attention To Detail, Professional Communication, Workflow Management

Release by Scatec logoRelease by Scatec

Senior Project Developer

Cape Town, Western Cape, South Africa · On-site

Senior+$102M raised

Overview Senior Project Developer - Greenfields Cape Town, South Africa At Scatec, you get to work on something that matters. We develop, build, own, and operate renewable energy solutions that accelerate access to relia…

Skills: Project Development, Risk Mitigation, Stakeholder Engagement, Environmental Impact Assessment, Land Acquisition

Stranger Soccer logoStranger Soccer

Business Owner (Licensee), Cape Town

Cape Town, Western Cape, South Africa · On-site

Mid level

Passionate about football (soccer) and entrepreneurship? Stranger Soccer is expanding into key cities worldwide, and we are looking for a License Owner to establish and run the Stranger Soccer business in Cape Town. This…

Skills: Business Management, Entrepreneurship, Team Leadership, Venue Sourcing, Digital Marketing

Publicis Groupe Holdings B.V.

Client Lead

Cape Town, Western Cape, South Africa · On-site

Senior+

Company Description We are the ROI Agency, a global media agency with presence in multiple markets around the world. We blend data, technology and brilliant specialists to scout out new opportunities, solve complex chall…

Skills: Client Relationship Management, Stakeholder Management, Business Briefing, Commercial Awareness, Revenue Protection

Ozow logoOzow

Senior KYC and Onboarding Specialist

Cape Town, Western Cape, South Africa · On-site

Senior$49M raised

Meet Ozow Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, and convenient for both businesses and consumers. As …

Skills: KYC, AML Compliance, Customer Due Diligence, Enhanced Due Diligence, Risk Assessment

HYPERIONDEV LTD

Strategic Partnerships Operations Lead

Cape Town, Western Cape, South Africa · Hybrid

Mid level

About us: HyperionDev is one of the largest providers of accelerated tech education in EMEA and one of the oldest providers of 'coding bootcamps' in the world. We work with top universities such as Imperial College Londo…

Skills: Market Intelligence, CRM Architecture, HubSpot, Lead Nurturing, Executive Communication

Accor logoAccor

Assistant Reservations Manager

Cape Town, Western Cape, South Africa · On-site

Senior$4.3B raised

Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, makin…

Skills: Booking Management, Inventory Control, Revenue Maximization, OPERA Cloud, TARS

Accor logoAccor

Chief Steward

Cape Town, Western Cape, South Africa · On-site

Mid level$4.3B raised

Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, makin…

Skills: Stewarding Operations, HACCP, Food Safety, Hygiene and Sanitation, Cost Control

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Showing 1–20 of 347

Pro Coffee Gear logo

Head of Customer Success

Pro Coffee Gear

Cape Town, Western Cape, South Africa • Remote Solely

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Senior

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  • Full-time
  • Remote-first Environment, Flexible Work Environment, Collaborative Culture
  • Posted 2h ago
  • ~40 hrs/week
  • Remote in Cape Town, Western Cape, South Africa, Copenhagen, Capital Region of Denmark, Denmark

Responsibilities

Lead the global customer experience function by defining scalable success strategies and managing a high-performing team. Oversee the end-to-end customer journey, including sales enablement, post-sales operations, and logistics management.

Requirements

Requires at least 5 years of experience in client-facing operations with 2 years in leadership and a background in e-commerce. Proficiency in Shopify and QuickBooks is strongly preferred, along with strong communication and analytical skills.

Full job description

Job Title: Head of Customer Success

Location: Remote (Global)
Company: Pro Coffee Gear

Pro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an experienced and proactive Head of Customer Success to lead and evolve our global customer experience function. This strategic role is essential to driving satisfaction, loyalty, and operational excellence throughout the customer journey.

Key Responsibilities

Customer Success Leadership

  • Own the end-to-end customer experience and define scalable customer success strategies to support growth.
  • Establish and track KPIs, processes, and team goals aligned with business objectives.
  • Build, manage, and mentor a high-performing customer success team, including support, aftersales, and service coordination.

Sales Enablement & Channel Coordination

  • Enable the consultative sales process through client communications across email, SMS, and social platforms.
  • Oversee accurate and timely quote and invoice creation using Shopify, QuickBooks, and other tools.
  • Support third-party and social commerce sales channels in coordination with marketing and sales teams.

Post-Sales Operations & Aftersales Support

  • Manage client onboarding and equipment setup, coordinating installations with technical service partners.
  • Respond to customer inquiries regarding product use, service needs, and ongoing support.
  • Facilitate additional orders of accessories, filters, or parts, including sourcing specialty items not listed online.

Shipping, Damage, and Returns Management

  • Lead customer communications related to logistics, damages, and return claims.
  • Work with logistics teams to ensure fast, clear resolutions and optimize related processes.

Process Improvement

  • Monitor recurring operational pain points and identify opportunities for automation or process streamlining.
  • Collaborate cross-functionally to implement improvements that enhance internal efficiency and client experience.

Qualifications

  • Minimum 5 years of experience in a client-facing operations or customer success role, with at least 2 years in a leadership capacity.
  • Background in e-commerce operations; Shopify and QuickBooks experience strongly preferred.
  • Outstanding written and verbal communication skills.
  • Strong analytical and problem-solving skills with attention to detail.
  • Familiarity with professional coffee equipment or the specialty coffee industry is a significant advantage.

What We Offer

  • A remote-first, globally distributed team and flexible work environment.
  • The opportunity to lead a high-impact function within a fast-growing brand.
  • A collaborative, passionate culture driven by innovation and a love for coffee.

Important: All applicants must submit their CV in English. Submissions in other languages will not be considered.

Related keywords

Customer SuccessE-commerceShopifyQuickBooksKPIsAftersalesClient OnboardingLogisticsSpecialty CoffeeProfessional Coffee EquipmentProcess AutomationConsultative SalesGlobal TeamRemote WorkCustomer Experience

About Pro Coffee Gear

LinkedInVisit site

Pro Coffee Gear is a best-in-class coffee machine supplier for home and commercial use located in Austin, Texas.

Industry
Retail Office Equipment
Company size
11-50 employees
Founded
2020
Headquarters
Austin, Texas
LinkedIn followers
5,615

We are a leading supplier of premium coffee equipment and accessories for cafes, roasters, coffee carts, home baristas and other commercial coffee operations. We offer a wide selection of new, used, and professionally renewed espresso machines, grinders, brewers, water filtration, and barista tools — all backed by expert support and industry-leading warranties. With transparent pricing, personalized guidance, and technical support, we help you find the right gear to elevate your coffee program and brewing experience. Based in Texas, we serve coffee lovers nationwide online and at our warehouse location.

Offices: Austin, Texas, US

Commercial Espresso MachinesProsumer Espresso MachinesCommercial Espresso GrindersHome Espresso GrindersCafe EquipmentCoffee Cart Coffee EquipmentWater FiltrationCoffee Equipment AccessoriesCoffee Equipment FinancingFree Shipping
View all jobs at Pro Coffee Gear

Frequently asked questions

How many Management & Leadership jobs are open in Cape Town, South Africa right now?

There are currently 347 open management & leadership positions in Cape Town, South Africa listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Management & Leadership roles in Cape Town, South Africa?

Companies currently hiring include Haldren, Old Mutual South Africa, EXL, Standard Bank Group, Pick n Pay, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Management & Leadership jobs in Cape Town, South Africa?

Yes — 132 of the 347 open management & leadership positions offer remote or hybrid work (51 remote, 81 hybrid).

How do I apply for Management & Leadership jobs in Cape Town, South Africa?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Management & Leadership jobs in other cities

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Other jobs in Cape Town, South Africa

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