Company Description MAMA? Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director! These are atypical places, where ev…
Skills: Restaurant management, Food and beverage operations, Team leadership, Guest experience management, Revenue management
Company Description MAMA? Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director! These are atypical places, where ev…
takealot.com, South Africa's leading online retailer, is looking for a highly talented Community Manager Lead to join our Personal Shopper Program in Cape Town. The Community Manager Lead manages a team of Community Mana…
Skills: Team Leadership, Community Management, Customer Engagement, Sales Team Leadership, E-commerce
At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growi…
Company Description The On Premise Marketing Specialist: Work, Study, Vending, Travel & Recreation is responsible for developing and executing marketing strategies across South Africa's Workplace, Campus, Vending, Travel…
At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growi…
Overview Connecting clients to markets – and talent to opportunity With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices spread across six continents.…
Skills: Marketing Analytics, Data Science, Marketing Mix Modelling, Attribution, SQL
Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, makin…
"Ready to elevate your career? Join the Mr Price Home team as an Assistant Store Manager! Unleash your leadership skills, drive sales, and create a vibrant shopping experience. Be a part of our home-loving community – wh…
Skills: Retail management, Sales management, Service management, Budgeting, Computer literacy
Head of OperationsLocation Cape Town / Stellenbosch, Western CapeFull-time permanent positionHybrid (mostly remote with meeting in Century City once a week out of tax season)Job Overview Our client is a fast-growing tech…
About impact.com impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer jou…
Skills: Affiliate marketing, Creator marketing, Community management, Campaign management, Strategy development
Chief Executive Officer (CEO)Location Cape Town / Stellenbosch, Western CapeFull-time permanent positionHybrid (mostly remote with meeting in Century City once a week out of tax season)Job Overview Our client is a well-e…
Skills: Strategic vision, Product roadmap, P&L management, Capital allocation, Leadership
Turner & Townsend
Project Manager and Assistant Project Manager
Cape Town, Western Cape, South Africa · On-site
Senior+
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources…
At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growi…
Company Description Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarchi…
Skills: Reservations management, Team supervision, Customer service, Problem solving, Inventory control
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society…
Join CrossBoundary as our Financial Accountant and ensure financial accuracy, transparency, and compliance that strengthen our global operations and long-term mission sustainability. Financial Accountant - Fixed Term Con…
Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Who we are We’re Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sport…
It's fun to work in a company where people truly BELIEVE in what they're doing! The Integrated Digital Campaign Lead is responsible for leading the digital execution of Pick n Pay’s marketing agenda, with the core focus …
Skills: Digital marketing, Campaign execution, Team leadership, Retail marketing, FMCG
POSITION PURPOSE The Manager, Talent Acquisition, EMEA will play a critical role in driving talent acquisition strategies within their designated region or portfolio. Reporting directly to the Director of Global Talent A…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Posted 5d ago
~40 hrs/week
Responsibilities
You will lead the daily restaurant and bar operations, ensuring a vibrant and seamless guest experience while managing service flow. You are responsible for driving commercial performance, coaching the front-of-house team, and maintaining high service standards across all touchpoints.
Requirements
The ideal candidate possesses strong senior leadership experience in lifestyle, luxury, or high-volume hospitality brands. You must be a hands-on leader with a proven track record in revenue management, team development, and operational excellence.
Full job description
Company Description
MAMA?
Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!
These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price.
More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.
Whatever your role, we're all here to make the customer experience as unforgettable as possible.
Our mission: to bring little moments of happiness to people.
Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.
Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.
------------------------------
Our commitment to diversity and inclusion:
Mama is an inclusive company, and our ambition is to recruit and promote diverse talent.
Job Description
🌍 THE MISSION
You are the driving force behind the daily heartbeat of Mama’s restaurant and bar experience 🍽️✨
As Restaurant Manager, you bring energy, rhythm, and precision to every service—ensuring each guest experience is vibrant, seamless, and unmistakably Mama.
You lead from the floor, not the office, inspiring your team in real time and creating a dining atmosphere that feels alive, social, and unforgettable 🔥🍸
💫 Here’s what you’ll be responsible for:
🍽️ Guest Experience Leader
Deliver a consistently exceptional, high-energy dining experience across all services
Ensure every guest interaction reflects Mama’s personality: social, bold, and memorable
Act as the face of the restaurant, engaging with guests and building loyal repeat business
⚡ Operational Excellence
Oversee day-to-day restaurant operations including service, opening/closing, and floor management
Ensure smooth coordination between kitchen, bar, and service teams
Maintain high standards of cleanliness, presentation, and service flow
📊 Commercial Performance Driver
Support delivery of revenue targets and profitability goals
Monitor daily sales, labour, and cost controls in line with budgets
Identify opportunities to drive covers, spend per head, and upselling
👥 Team Leader & Culture Builder
Lead, coach, and energise front-of-house teams with a hands-on leadership style
Build a strong, service-driven culture rooted in personality, pride, and performance
Conduct briefings, on-the-job training, and continuous feedback
🤝 Collaboration Partner
Work closely with the Bar, Culinary, Events, and Marketing teams
Ensure alignment between service delivery and brand activations
Support execution of promotions, events, and seasonal experiences
🛎️ Standards & Consistency Guardian
Uphold Mama’s service standards across every touchpoint
Ensure consistency in guest experience, product delivery, and ambiance
Act quickly to resolve guest feedback and service challenges
🎉 Atmosphere & Experience Driver
Contribute to the energy of the venue through floor presence and engagement
Support activations, themed nights, and social dining experiences
Help create a restaurant environment that feels dynamic, fun, and shareable
✨ WHAT SUCCESS LOOKS LIKE
A consistently full, high-energy restaurant with strong guest loyalty
A motivated, confident team delivering personality-led service
Strong commercial performance across all KPIs
A reputation as one of the most vibrant dining destinations in the hotel
Qualifications
MADE FOR YOU… ONLY IF ✨
You have strong senior Food & Beverage leadership experience in hospitality 🍽️🏨
You come from lifestyle, luxury, or high-volume experiential brands ✨
You are a natural leader who inspires, motivates, and develops large teams 👥💫
You are commercially sharp with strong understanding of revenue, cost control, and profitability 📊💰
You thrive in fast-paced, high-energy environments ⚡
You are highly operational and love being present on the floor 🛠️
You have strong communication and stakeholder management skills 💬🤝
You are creative, innovative, and passionate about guest experience 💖
You can manage multiple outlets, concepts, and activations with ease 🎶🍸
YOUR LITTLE EXTRAS 🎯
Pre-opening experience? Big plus 🏗️✨
Multi-outlet or lifestyle brand experience? Even better 🌍
You know how to turn F&B into a destination, not just a department 🍸🔥
You bring bold ideas, energy, and Mama personality every day 🎶💫
Additional Information
Next, we're sure you know the tune 🎶:
First melody: “At Mama, no AI! We review your application in person and take the time to understand your background. 🎧
First verse: We organise an initial telephone interview with our People & Culture Team to see if your application fits in with our rhythm. 🤳
Chorus: Once you've passed the phone interview, we'll arrange a remote meeting 💻 or a meeting at Mama 🤝 to meet the Gang!
Last verse: Naturally, you'll receive a response from us within two to three weeks at the latest, whether it's a ✔️ or a ✖️.
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
Hospitality and CateringResortsLeisureHospitalityHotelMarketingLocation Based ServicesSEOTourismFood and Beverage
How many Management & Leadership jobs are open in Cape Town, South Africa right now?
There are currently 757 open management & leadership positions in Cape Town, South Africa listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Cape Town, South Africa?
Companies currently hiring include Haldren, Old Mutual South Africa, Marriott International Hotels, Inc., takealot.com, EXL, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Cape Town, South Africa?
Yes — 304 of the 757 open management & leadership positions offer remote or hybrid work (124 remote, 180 hybrid).
How do I apply for Management & Leadership jobs in Cape Town, South Africa?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.