Customer Service & Support Jobs in Sandton, South Africa (Now Hiring) — 14 open

Are you ready to run the show? Do you find joy in the challenge of executing masterplans, focusing strategically on guest experience, revenue generation, and commercial success.

Our people are at the core of our success. Your role guarantees variety and excitement every day. At RHG, we cherish your entrepreneurial spirit, collaborative nature. We foster an inclusive and supportive culture where, together, we ensure that every moment is truly meaningful. Embrace your uniqueness as an individual in our team and explore the exciting growth opportunities we have for you and the chance to create memorable moments.

What We Offer: 

Our commitment to being a remarkable workplace mirrors our commitment to delivering Memorable Moments.    Joining RHG comes with a range of perks:

• Special rates for team members, their friends, and family at our hotels. 
• Tailored development opportunities for everyone at all levels and all roles 
• A meaningful employment contributing to shared value, a better future, and a sustainable planet.

We are currently seeking a General Manager to join our vibrant team at Radisson Blu Gautrain Hotel, Sandton. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.

As a General Manager at Radisson Hotel Group, you are the orchestrator of exceptional experiences. Your role goes beyond executing the masterplan; it's about balancing strategic focus on guest experience, revenue generation, and achieving commercial results.

• Our hotel management team are industry experts and recognized leaders with the ability to prioritize a complex and hands-on workload, and who strive to deliver an experience that is beyond expectation - creating memorable moments for our guests.
• Our General Managers enjoy the challenge of running our show. It’s what makes your heartbeat faster!
• You will balance executing and delivering the masterplan with a strategic focus on guest experience, revenue generation and achieving commercial results for our stakeholders.
• You will work with Heads of Department to maximize business opportunities and brand reputation, as well as ensuring adherence to legislation, due diligence requirements and managing the hotel budget. 
• Reporting to the Managing Director, you will work proactively to ensure guest satisfaction and the smooth running of the hotel.
• As General Manager, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!

Qualities We Seek in Our General Manager:

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service.
• Ability to work as part of a team to ensure guest satisfaction.
• Strong verbal communication skills
• Likes having fun at work.
• Experience in a similar position is beneficial but not essential.

Ready to say, 'Yes I Can!'? Join us in making every moment matter at Radisson Blu Gautrain Hotel, Sandton. 

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life. 

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential. 

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond. 

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding! 

Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
Guaranteed minimum of 30% off for your Friends & Family
Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.  

Apply now and let’s make every moment matter.  

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.

South African National applications only.