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Full-time
bachelor degree
Posted 13d ago
~40 hrs/week
Remote in Virginia, United States
Responsibilities
The role involves the day-to-day administration, maintenance, and support of SharePoint Online and On-Premises environments. Key tasks include managing site permissions, troubleshooting access issues, and providing professional technical support to end users.
Requirements
Candidates need a bachelor's degree or equivalent experience and at least 5 years of SharePoint administration experience. Must be a U.S. citizen capable of obtaining a Public Trust clearance with strong troubleshooting and communication skills.
Full job description
SAIC is looking for a Senior SharePoint Administrator will assist in the day-to-day administration, maintenance, and support of the organization's Microsoft SharePoint environment. This role is ideal for a motivated individual looking to grow their skills in SharePoint administration, Microsoft 365, and enterprise collaboration platforms. The successful candidate will also possess strong customer service skills, ensuring end users receive prompt, professional, and effective support.
Key Responsibilities:
Assist in the administration and maintenance of SharePoint Online and/or SharePoint On-Premises environments
Create and manage SharePoint sites, libraries, lists, and permissions
Troubleshoot and resolve SharePoint folder and file permission issues, including broken inheritance, incorrect access levels, and unauthorized access concerns
Investigate and correct permission misconfigurations at the site, library, folder, and file level
Provide excellent customer service when working with end users to identify and resolve access-related and general SharePoint issues in a timely and professional manner
Serve as a friendly and knowledgeable point of contact for SharePoint-related support requests, ensuring a positive experience for all users
Assist with user account management, access control, and security group assignments
Help monitor system performance, storage, and usage reports
Support the migration of content and data to SharePoint
Create and maintain basic documentation, guides, and training materials for end users
Assist in the development and implementation of SharePoint governance policies
Collaborate with IT team members on Microsoft 365 integrations (Teams, OneDrive, Power Automate)
Participate in testing updates, patches, and new features before deployment
Escalate complex issues to senior administrators as needed
Follow up with end users after issue resolution to ensure satisfaction and confirm problems have been fully addressed
SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.
Related keywords
SharePoint OnlineSharePoint ServerMicrosoft 365TeamsOneDrivePower AutomatePower AppsActive DirectoryAzure Active DirectoryShareGateSPMTPublic TrustGovernanceComplianceHTMLCSS
Advancing the power of technology and innovation to serve and protect our world.
Industry
Defense and Space Manufacturing
Company size
10,001+ employees
Founded
1969
Headquarters
Reston, VA
LinkedIn followers
481,988
Total funding
$522M
SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our portfolio of offerings integrates emerging technology into mission critical operations. Headquartered in Reston, Virginia, SAIC has approximately 23,000 employees and annual revenues of about $7.3 billion.
Offices: 12010 Sunset Hills Road, Reston, VA 20190, US
IT SolutionsSpaceData AnalyticsDigital TransformationAIDigital EngineeringHealth ITJADC2Secure CloudEnterprise IT
How much do Customer Service & Support jobs in Virginia pay?
Based on 2835 listings with disclosed salaries, most customer service & support jobs in Virginia pay between $47k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Virginia right now?
There are currently 22,271 open customer service & support positions in Virginia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Virginia?
Companies currently hiring include Domino's, Advance Auto Parts, Dollar Tree Stores, Lowe's Companies, Inc., Allied Universal, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Virginia?
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Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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