Chillicothe, Ohio, United States · On-site
$33k–$45k/yr
Shenandoah Telecommunications Company (“Shentel”) specializes in providing High-Speed Internet and other telecommunications services to customers in the Mid-Atlantic United States. We focus on rural communiti…
Skills: Dispatching, Workforce Management, Route Optimization, Capacity Planning, Customer Service
Petersburg, Virginia, United States · On-site
$13/hr–$20/hr
Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and p…
Skills: Customer Service, Vehicle Inspection, Safe Driving, Communication, Time Management
Virginia Beach, Virginia, United States · On-site
$13/hr–$20/hr
Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and p…
Skills: Customer Service, Vehicle Operation, Communication, Time Management, Attention To Detail
Norfolk, Virginia, United States · On-site
$13/hr–$20/hr
Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and p…
Skills: Customer Service, Vehicle Inspection, Safe Driving, Traffic Management, Professional Communication
Winchester, Virginia, United States · On-site
At Peterson Enterprises, we strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer servi…
Skills: Customer Service, Cashiering, Food Preparation, Drive-thru Operations, Grill Cooking
Winchester, Virginia, United States · On-site
At Peterson Enterprises, we strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer servi…
Skills: Customer Service, Cash Handling, Food Preparation, Teamwork, Drive-thru Operations
Appomattox, Virginia, United States · On-site
Why Russell Cellular? The pay for the position includes a base rate of $12.77 per hour plus uncapped commission potential. The average with commission is $17.77 per hour with the opportunity to make more. • Unlimite…
Skills: Retail Sales, Customer Service, Interpersonal Communication, Relationship Building, Technology Proficiency
Portsmouth, Virginia, United States · On-site
Position Summary Position Overview: The PT Assistant Manager is responsible for the execution of all operational, merchandising and managerial functions that occur within the store during their assigned shift. In the abs…
Skills: Retail Management, Sales Driving, Merchandising, Customer Service, POS Systems
Norfolk, Virginia, United States · On-site
Job Description The following is considered minimum expectations in performance while working for Domino’s Pizza: Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful a…
Skills: Customer Service, Order Accuracy, Cash Handling, Food Preparation, Delivery
Fredericksburg, Virginia, United States · On-site
Job Description At Domino’s we work together to accomplish goals. We help each other accomplish goals. We can only achieve our goals with your help, therefore any job, no matter how big or how small, how meaningless to y…
Skills: Employee Management, Customer Relations, Local Store Marketing, Inventory Management, Scheduling
Quinton, Virginia, United States · On-site
Job Description You were born to be the boss, we know. You get up in the morning and you make sure everyone is doing what they need to do. Then, you go to work and make sure that everyone there is doing what they are sup…
Skills: Cost Control, Inventory Management, Cash Control, Customer Relations, Staff Scheduling
Chantilly, Virginia, United States · On-site
Company Description Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 198…
Skills: Leadership, Customer Service, Cash Management, Point of Sale (POS), Inventory Control
Buena Vista, Virginia, United States · On-site
Job Description You were born to be the boss, we know. You get up in the morning and you make sure everyone is doing what they need to do. Then, you go to work and make sure that everyone there is doing what they are sup…
Skills: Cost Control, Inventory Management, Cash Control, Customer Relations, Staffing
Richmond, Virginia, United States · On-site
Job Description Our Delivery Expert position is an excellent start to learn about the delivery business, customer service, and creating a great product. Most of our Management staff started as Delivery Experts. You will …
Skills: Customer Service, Pizza Making, Order Taking, Safe Driving, Basic Math
Luray, Virginia, United States · On-site
Job Description Imagine yourself with a job with flexible hours, competitive pay, a fun environment, did we mention flexible hours? We're already imagining you in that job, right now. We're imagining that because right n…
Skills: Customer Service, Phone Handling, Pizza Making
Orange, Virginia, United States · On-site
Job Description We are seeking a friendly Customer Service Representative to join our team in Orange. As a key member of our customer support team, you will be the primary point of contact for our valued customers, ensur…
Skills: Verbal Communication, Written Communication, Problem-solving, Attention to Detail, Customer Service Software
Forest, Virginia, United States · On-site
$47k–$61k/yr
Company Description Locally owned Franchise! Job Description You were born to be the boss, we know. You get up in the morning and you make sure everyone is doing what they need to do. Then, you go to work and make sure t…
Skills: Cost Control, Inventory Management, Cash Control, Customer Relations, Staff Scheduling
Quinton, Virginia, United States · On-site
Job Description You were born to be the boss, we know. You get up in the morning and you make sure everyone is doing what they need to do. Then, you go to work and make sure that everyone there is doing what they are sup…
Skills: Cost Control, Inventory Management, Cash Control, Customer Relations, Staffing
Williamsburg, Virginia, United States · On-site
Job Description You were born to be the boss, we know. You get up in the morning and you make sure everyone is doing what they need to do. Then, you go to work and make sure that everyone there is doing what they are sup…
Skills: Cost Control, Inventory Management, Cash Control, Customer Relations, Staffing
Buena Vista, Virginia, United States · On-site
Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible …
Skills: Customer Service, Order Processing, Cash Handling, Basic Mathematics, Verbal Communication
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Responsible for creating, dispatching, and clearing trouble reports while coordinating with technicians and contract partners. The role ensures efficient work queue processing across multiple business types and maintains effective contractor relationships.
Requires a high school diploma and 3-5 years of experience in both communications/customer service and telecommunications. Candidates must have a background in workforce management software and previous experience in a Lead or Senior role.
Shenandoah Telecommunications Company (“Shentel”) specializes in providing High-Speed Internet and other telecommunications services to customers in the Mid-Atlantic United States. We focus on rural communities, which are often overlooked by larger companies. The Shentel family of brands includes: Shentel: Provides traditional cable Internet services for small towns and rural communities. Glo Fiber: Delivers fiber-optic Internet for customers in larger cities, as a competitor to incumbent providers. Shentel Business and Glo Fiber Business: Offers small, medium and large-scale telecommunication services for businesses and enterprises in our areas. We live and work in the same places as the customers we serve, and we are proud to support our local communities. For more information, please visit www.shentel.com.
Job Summary:
This role will provide valued support in a team environment and work within the Operations Support Center. Additionally, this team will work with the Drop Coordinators in support of the in-house and any Shentel contract partner technicians. Each member will be competent with the basic scope of Dispatching and general operational field duties associated with multi-service telecommunications networks.
Responsibilities include, but are not limited to, creating, dispatching, and clearing trouble reports for all companies of Shentel. Vital to determining the nature of the trouble and the proper department to handle them, Dispatchers will analyze all reported troubles and dispatch those troubles to the proper department for the necessary service work. These actions include daily contact with internal and external customers, Network Technicians, and Management regarding service orders, dispatching and clearing of troubles, and any service problems.
Job Responsibilities:
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Shentel provides a drug-free workplace and is an EEO employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, or protected Veteran status.
If you require accommodation or assistance to complete the online application process, due to a medical condition or impairment, please contact a HR Representative at 540-984-5241 or [email protected]. When you contact a HR Representative please identify the type of accommodation or assistance you are requesting. We will assist you promptly.
Shentel has been keeping communities connected since 1902. What began as a small local telephone provider in Virginia’s Shenandoah Valley has evolved into a diversified telecommunications company serving customers across Virginia, West Virginia, Maryland, Pennsylvania, Delaware, and Kentucky. Through our Glo Fiber brand, we have expanded our fiber footprint to deliver fast, reliable connectivity to even more homes and businesses, including new markets throughout Ohio. At Shentel, we’re driven by the same mission we’ve had for more than a century: bringing the best in connectivity to the communities we serve. For enterprise solutions and updates, follow Shentel Business.
Offices: 500 Shentel Way, Edinburg, Virginia 22824, US · 1525 Longwood Ave, D, Bedford, Virginia 24523, US · 106 S Main St, Edinburg, Virginia 22824, US · 370 W Main St, Covington, Virginia 24426, US · 510 KY-302, West Van Lear, Kentucky 41268, US
Based on 2455 listings with disclosed salaries, most customer service & support jobs in Virginia pay between $46k–$107k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 19,783 open customer service & support positions in Virginia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Advance Auto Parts, Lowe's Companies, Inc., Dollar Tree Stores, Allied Universal, among others. Browse the listings above to see every active employer.
Yes — 926 of the 19783 open customer service & support positions offer remote or hybrid work (481 remote, 445 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
