Albemarle County, Virginia, United States · On-site
$17/hr–$27/hr
At UVA Health, Access Associate team members shape the patient experience in the moments that matter most: when a patient is trying to find the right appointment, understand next steps, and feel confident they are in the…
Skills: Customer service, Patient scheduling, Insurance verification, Registration, Data entry
McLean, Virginia, United States · On-site
With over 58 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and in…
Skills: Culinary instruction, Savory cooking, Customer service, Sales, Food safety
McLean, Virginia, United States · On-site
With over 58 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and in…
Skills: Pastry techniques, Baking fundamentals, Culinary instruction, Customer service, Sales
Waynesboro, Virginia, United States · On-site
$13/hr–$15/hr
At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doi…
Skills: Customer service, Table maintenance, Cleaning, Sanitation, Safety procedures
Waynesboro, Virginia, United States · On-site
$12/hr–$15/hr
At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doi…
Skills: Customer service, Communication, Teamwork, Hospitality, Guest relations
Chesapeake, Virginia, United States · On-site
$12/hr–$25/hr
At Bubba’s 33, you’ll take pride in scratch-made food for all, friendly service, and giving back to the community. Experience a dynamic work environment, great benefits, and opportunities for advancement. Are you ready t…
Skills: Customer service, Phone etiquette, Menu knowledge, Order accuracy, Packaging
Albemarle County, Virginia, United States · On-site
The UVA Earn While You Learn Trainee Program provides structured coursework and paid on-the-job-training as a full-time, benefitted employee. This patient focused role is responsible and accountable for various aspects…
Skills: Appointment Scheduling, Patient Registration, Billing, POS Collections, Customer Service
Gainesville, Virginia, United States · On-site
We’re looking for outgoing, energetic team planers to welcome members, answer questions, and deliver the ultimate fitness experience. As a Front Desk Associate, you’ll set the tone for every visit - creating a friendly, …
Skills: Communication Skills, Multitasking, Customer Service, Cash Handling, Computer Skills
Fredericksburg, Virginia, United States · On-site
$18/hr–$23/hr
Title: Office Services Assistant (Hourly): P&P District #21 Fredericksburg #W2105 State Role Title: Admin and Office Spec II Hiring Range: $18.88 - $23.90 Pay Band: 2 Agency: Dept of Corr - Central Admin Location: Freder…
Skills: Keyboarding, Data entry, Proofreading, Research, Filing
Wise, Virginia, United States · On-site
The University of Virginia’s College at Wise invites applications for a Student Account Representative in the Cashier’s Office. This position plays a key role in providing exceptional customer service while supporting th…
Skills: Payment Processing, Cashiering, Account Reconciliation, Customer Service, Microsoft Excel
Wise, Virginia, United States · On-site
The University of Virginia’s College at Wise invites applications for a Student Account Representative in the Cashier’s Office. This position plays a key role in providing exceptional customer service while supporting th…
Skills: Customer Service, Payment Processing, Financial Reconciliation, Microsoft Excel, Microsoft Outlook
Newport News, Virginia, United States · On-site
Job DetailsJob Location: 43-01-Newport News - Newport News, VA 23606Salary Range: $14.21 - $20.96Job Title: Patient Service Representative Reports To: Practice Manager Join a team that cares for your community – and for …
Skills: Customer service, Patient registration, Appointment scheduling, Payment collection, Telephone etiquette
Alexandria, Virginia, United States · On-site
Click here to see - A Day in the Life - Deli Clerk A Day in the Life: As a Deli Clerk, no one day is ever the same. You are someone who prides themselves on exceptional customer service and their knowledge of deli meats,…
Skills: Customer service, Food preparation, Meat slicing, Cheese slicing, Food safety
Arlington, Virginia, United States · On-site
Lead dynamic, high-energy classes that leave members smiling and coming back for more. As a Group Fitness Instructor, you’ll partner with our Group Fitness Director and team to deliver the Ultimate Fitness Experience—bui…
Skills: Group Fitness Instruction, Coaching, Communication, Relationship Building, Time Management
Albemarle County, Virginia, United States · On-site
$21/hr–$33/hr
These jobs focus on managing the financial aspects of patient care, including billing, insurance claims, payment processing, financial counseling, utilization and revenue cycle analysis. These roles are responsible for m…
Skills: Patient Scheduling, Insurance Verification, Billing, Payment Processing, Financial Counseling
Roanoke, Virginia, United States · On-site
$18/hr–$26/hr
Employment Status:Full timeShift:Day/Evening/Night (United States of America)Facility:1906 Belleview Ave SE - RoanokeRequisition Number:R161535 Clinical Associate - 10 MTN ICU - FT (Open) How You’ll Help Transform Health…
Skills: Patient care, Phlebotomy, EKG monitoring, Electronic medical records, Vital signs monitoring
Waynesboro, Virginia, United States · On-site
Description *This position may be offered as an Associate Account Representative depending on experience and qualifications The Individual Health Account Representative is an energetic professional interested in helping …
Skills: Customer service, Communication, Problem solving, Organizational skills, Analytical skills
Chesapeake, Virginia, United States · On-site
$16/hr–$18/hr
Description COME GROW WITH US! Laramar was founded in 1989. 35+ years later, we're a vertically integrated investment and property management corporation. From humble beginnings to nationally recognized, we haven’t forgo…
Skills: Sales, Leasing, Customer service, Marketing, Communication
Gainesville, Virginia, United States · On-site
$13/hr–$14/hr
Description A third generation, family-owned business, EE Wine, Inc., now trading as Wine Energy, employs more than 150 service-conscious individuals and operates a fleet of 30 trucks and vehicles. We sell over 33 millio…
Skills: Customer service, Cash handling, Point of sale operation, Inventory management, Verbal communication
Charlottesville, Virginia, United States · On-site
$18/hr–$19/hr
Description Sales Associate – Lori’s Gifts At Lori’s Gifts, our mission is to bring comfort, joy, and connection to hospital communities. As a Sales Associate, you’ll be part of a compassionate team that serves patients,…
Skills: Customer service, Point-of-sale system, Cash handling, Card transactions, Merchandising
Albemarle County, Virginia, United States • On-site
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The Access Associate is responsible for managing patient scheduling, registration, and insurance verification to ensure smooth clinical operations. They provide exceptional customer service through both in-person and telephone interactions while maintaining accurate visit documentation.
The role requires a high school diploma or equivalent. Previous customer service experience is preferred but not required.
At UVA Health, Access Associate team members shape the patient experience in the moments that matter most: when a patient is trying to find the right appointment, understand next steps, and feel confident they are in the right place.
In today’s healthcare environment, access is clinical in its own way: it requires precision, empathy, and calm execution under pressure. If you take pride in getting the details right, supporting care teams, and making every interaction feel human, this role stands out. At UVA Health, you will join an Access community known for professionalism, accountability, and a shared commitment to excellence for patients and families.
The starting base rate for this role is $17.50/hr. Individual compensation will be determined by the selected candidate’s previous work experience, education, and/or experience, we also offer a $3,500 sign on bonus which requires a 2-year commitment to UVA Health to eligible candidates.
The Role:
As an Access Associate within Ambulatory Access Operations, you are a key member of the team responsible for the accuracy, flow, and professionalism of the ambulatory patient access experience. Your work directly supports clinical care and revenue cycle readiness by ensuring scheduling and registration steps are completed thoughtfully, correctly, and on time.
What you will do day to day (mix of phone and in person support):
Provide exceptional customer service across in person and telephone interactions, setting the tone for each visit.
Schedule and coordinate appointments with the correct provider using appropriate clinical and visit information.
Collect and confirm demographic and insurance information to support clean registration and downstream billing workflows.
Perform verification functions aligned with established scheduling/registration standards and unit guidelines.
Complete visit documentation activities accurately and within expected timeframes.
Manage cash collections as needed and respond to patient and family questions with professionalism and empathy.
Provide patients with paper and electronic tools required by clinical and revenue cycle teams to help the visit run smoothly.
Stay engaged with team goals, daily priorities, and continuous improvement efforts within the Access operation.
What is an average day like?
An average day blends focused task execution with high touch service. You may start by preparing for scheduled visits, then pivot into real-time scheduling, registration updates, and patient questions as clinic needs evolve. Throughout the day, you will balance accuracy (insurance, demographics, documentation) with pace, while keeping patients informed and supported at each step of their visit.
Why UVA Health:
UVA Health is an integrated academic health system built for complex care, teaching, research, and innovation. You will be part of an organization that includes a world class academic medical center and a broad statewide network of community hospitals and outpatient clinics. In Charlottesville, the University Medical Center anchors advanced care with a Level I Trauma Center, Level IV NICU, the first NCI‑designated Comprehensive Cancer Center in Virginia, and UVA Health Children’s.
What that means for Access professionals is simple: your role is operationally essential to clinical excellence. Access is where quality, safety, and patient confidence begin.
Why this role matters here:
You support care delivery across a growing ambulatory network where interprofessional teams work together to deliver coordinated outpatient care.
You join a health system guided by a clear mission and vision, emphasizing excellence, innovation, and community impact.
You work within a culture that values a strong patient experience, operational reliability, and collaboration across clinical and administrative partners. https://careers.uvahealth.org/us/en/uva-health-university-medical-center
UVA Health advantages you can feel in your day to day:
Academic medicine environment with high standards and meaningful purpose, where teams “teach, learn, innovate, and advance” care.
System recognized for excellence across service lines, with a track record of awards and recognition across the enterprise.
A supportive employment foundation with a comprehensive benefits package (medical, dental, vision, paid time off, disability coverage, retirement savings plans, and flexible spending accounts).
Education: High School Graduate or Equivalent. Customer service experience preferred.
Experience: Preferred not required.
Licensure: None required.
Job requires sitting for prolonged periods, frequently bending/stooping, reaching (overhead, extensive, repetitive) and repetitive motion: computer keyboard. Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly; Ability to lift/push/pull 20 - 50lbs.
The pay range for this role is $17.50 - $27.85 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
Paid Time Off, Long-term and Short-term Disability, Retirement Savings
Health Saving Plans, and Flexible Spending Accounts
Certification and education support
Generous Paid Time Off
UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report “Best Hospitals” guide rates UVA Health University Medical Center as “High Performing” in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children’s is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment.
UVA Physicians Group (UPG) was founded in 1979 as a supportive partner to UVA Medical Center and UVA School of Medicine. For over 40 years, UPG has been committed to improving the lives of UVA Health physicians & providers and to the mission, vision and values of UVA Health in service to our patients throughout the region. UPG is an administratively supported group practice which operates as a collaborative UVA Health entity supporting UVA Health physicians & providers at UVA Medical Center and in a number of Clinical Practice Group (CPG) locations throughout Charlottesville and the Commonwealth of Virginia. Over 900 UVA clinical faculty members are dually employed through UPG and UVA School of Medicine's 21 clinical departments. UPG also employs nearly 200 advanced practice providers and other clinicians within UVA clinical departments, and approximately 150 physicians, advanced practice providers & clinicians in practices locally and regionally. In addition to its clinical role in supporting the University’s mission to deliver world-class patient care, UPG provides administrative and financial functions that support care delivery and clinical management. Approximately 400 UPG team members fulfill these administrative and financial roles in Charlottesville locations and in clinics across the Commonwealth. UPG is an independent 501(c)3 University Associated Organization (UAO) and is governed by its own Board of Directors with a public majority.
Offices: 4105 Lewis & Clark Drive, Charlottesville, VA 22911, US
Based on 2771 listings with disclosed salaries, most customer service & support jobs in Virginia pay between $47k–$110k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 21,903 open customer service & support positions in Virginia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Advance Auto Parts, Lowe's Companies, Inc., Dollar Tree Stores, Allied Universal, among others. Browse the listings above to see every active employer.
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