Albemarle County, Virginia, United States · On-site
$65k–$93k/yr
The Digital Marketing Specialist [Reputation Management] supports the execution of UVA Health’s enterprise reputation management strategy by enhancing the health system’s digital presence and strengthening patient engage…
Skills: Reputation Management, Local SEO, Google Business Profiles, HTML, CSS
Albemarle County, Virginia, United States · On-site
$114k–$227k/yr
These roles involve patient care, including assessment, diagnosis, treatment, and follow-up. May work across various healthcare settings, such as hospitals, clinics, long-term care facilities, and community health organi…
Skills: Nursing Leadership, Patient Assessment, Staffing, Scheduling, Financial Planning
Albemarle County, Virginia, United States · On-site
The Department of Materials Science and Engineering (DMSE) at the University of Virginia invites applications for a part-time Wage Lecturer position. The successful candidate will collaborate with DMSE faculty to develop…
Skills: Course Development, Classroom Instruction, Student Assessment, Student Advising, Mentoring
Albemarle County, Virginia, United States · On-site
$65k–$93k/yr
The Digital Marketing Strategist is responsible for developing, executing, and optimizing digital marketing initiatives that support organizational goals and enhance the customer experience across multiple digital channe…
Skills: Digital Marketing Strategy, Salesforce Marketing Cloud, Email Marketing, Audience Segmentation, HTML
Albemarle County, Virginia, United States · On-site
These roles focus on helping patients recover from injuries, illnesses, or surgeries and improve their physical, emotional, and functional well-being. Involves assessing, planning, and providing therapeutic interventions…
Skills: Oxygen Therapy, Ventilator Management, Lung Function Monitoring, Patient Assessment, Therapeutic Interventions
Arlington County, Virginia, United States · Hybrid
The University of Virginia Darden School of Business seeks a strategic, innovative, and collaborative Managing Director, Professional Degree Career Development to lead Darden's professional degree career development port…
Skills: Strategic Leadership, Executive Coaching, Employer Engagement, Career Development, Data Analysis
Augusta County, Virginia, United States · On-site
$17/hr–$26/hr
Offering a competitive sign on bonus to the hired candidate. Please discuss with the hiring manager or recruiter for more details. This experienced patient focused service representative engages patients, families and re…
Skills: Patient Scheduling, Patient Registration, Medical Record Retrieval, Insurance Verification, Customer Service
Albemarle County, Virginia, United States · On-site
$17/hr–$32/hr
These jobs focus on managing the financial aspects of patient care, including billing, insurance claims, payment processing, financial counseling, utilization and revenue cycle analysis. These roles are responsible for o…
Skills: Medical Billing, Insurance Claims Management, Payment Processing, Financial Counseling, Revenue Cycle Analysis
Culpeper, Virginia, United States · On-site
$18/hr–$28/hr
Offering a competitive sign on bonus to the hired candidate. Please discuss with the hiring manager or recruiter for more details. Position Summary: Works one-on-one with dermatologist, assisting with common in-office pr…
Skills: Clinical Intake, Vital Signs, Phlebotomy, Wound Care, EKG/ECG
Culpeper, Virginia, United States · On-site
$21/hr–$34/hr
Offering a competitive sign on bonus to the hired candidate. Please discuss with the hiring manager or recruiter for more details Position Summary: Works one-on-one with dermatologist, assisting with common in-office pro…
Skills: Patient Care, Dermatology, Biopsies, Data Collection, Patient Education
Albemarle County, Virginia, United States · On-site
$16/hr–$23/hr
Performs a variety of patient care and administrative support functions under the supervision of Medical Center professionals in an inpatient or outpatient setting or in a patient’s home. Assists patients with personal c…
Skills: Patient Care, Administrative Support, Basic Nursing Skills, Personal Care Assistance, Patient Safety
Albemarle County, Virginia, United States · On-site
$15/hr–$19/hr
This position handles basic newborn hearing screening testing (automated auditory brainstem response and otoacoustic emission testing) conducted on all newborns in the University of Virginia well-baby, transitional, and …
Skills: Newborn Hearing Screening, Automated Auditory Brainstem Response, Otoacoustic Emission Testing, Electronic Medical Records, Data Input
Albemarle County, Virginia, United States · On-site
$58k–$105k/yr
These roles are responsible for the administration, preparation, dispensing, and management of medications and other health products to ensure safe and effective patient care. Pharmacists and pharmacy technicians work in…
Skills: Pharmacy Administration, Medication Dispensing, Inventory Management, Insurance Claims Processing, Staff Supervision
Albemarle County, Virginia, United States · On-site
$20/hr–$32/hr
These roles are responsible for the administration, preparation, dispensing, and management of medications and other health products to ensure safe and effective patient care. Pharmacists and pharmacy technicians work in…
Skills: Medication Preparation, Dispensing, Inventory Management, Insurance Claims Processing, IV Room Operations
Albemarle County, Virginia, United States · On-site
$20/hr–$24/hr
The Office of the Executive Vice President and Provost at the University of Virginia seeks candidates for the position of Administrative Assistant. The individual in this role functions as a member of a larger team of pr…
Skills: Customer Service, Calendar Management, Microsoft Office Suite, Outlook, Word
Augusta County, Virginia, United States · On-site
$41/hr–$54/hr
The Registered Nurse Care Coordinator (RNCC) is responsible for (deliberate) organization of patient and family-centered care activities between two or more participants in which the RNCC uses advanced critical thinking …
Skills: Care Coordination, Transition Management, Patient Assessment, Critical Thinking, Patient Education
Albemarle County, Virginia, United States · On-site
$54k–$62k/yr
Facilities Management (FM) at the University of Virginia is seeking a Systems Control Center (SCC) Operator to join our 24/7 operations team. The SCC plays a critical role in monitoring and maintaining the integrity of e…
Skills: Building Automation Systems, HVAC Monitoring, Fire and Life Safety Systems, Energy Management, Technical Troubleshooting
Albemarle County, Virginia, United States · On-site
$24/hr–$45/hr
Authorization and Intake Specialist play a critical role in facilitating timely access to home health services by coordinating patient referrals, verifying insurance coverage, and securing prior authorizations. This posi…
Skills: Insurance Verification, Prior Authorization, Patient Onboarding, Referral Coordination, Electronic Medical Records
Albemarle County, Virginia, United States · Hybrid
$90k–$95k/yr
External Relations at the University of Virginia (UVA) is seeking a highly qualified candidate to fill the role of Director of Development (Community Hospitals). The University of Virginia has a strong and reputable adva…
Skills: Fundraising, Major Gifts, Donor Relations, Strategic Planning, Portfolio Management
Albemarle County, Virginia, United States · Hybrid
$75k–$85k/yr
The University of Virginia Department of Medicine’s Division of General, Geriatric, and Palliative Medicine seeks a Research Program Analyst to support the Center for Ehlers-Danlos and Hypermobility Syndromes. The Resear…
Skills: Data Analysis, Bioinformatics, Biostatistics, Scientific Literature Review, Grant Writing
Albemarle County, Virginia, United States • On-site
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The role focuses on executing UVA Health's reputation management strategy by monitoring digital feedback and optimizing provider listings across platforms. It involves analyzing patient sentiment and improving online ratings to enhance the health system's digital presence.
Candidates must have a bachelor's degree and at least 3 years of digital experience, with a strong command of HTML and CSS. Experience in healthcare marketing and familiarity with reputation management platforms like Press Ganey is preferred.
The Digital Marketing Specialist [Reputation Management] supports the execution of UVA Health’s enterprise reputation management strategy by enhancing the health system’s digital presence and strengthening patient engagement across online platforms. This role is responsible for monitoring, analyzing, and responding to digital feedback while supporting initiatives that improve patient reviews, online ratings, provider visibility, and location accuracy.
Working collaboratively with marketing, communications, clinical teams, and operational stakeholders, the Digital Marketing Specialist helps manage reputation platforms, optimize provider and location listings, and identify trends and opportunities related to patient sentiment and consumer experience. This position supports local search optimization efforts, digital directory management, and ongoing reputation improvement initiatives across platforms such as Google Business Profiles, Press Ganey, Healthgrades, and other healthcare review sites.
The ideal candidate is a detail-oriented digital marketing professional with strong communication skills, an understanding of online reputation management, and the ability to analyze digital feedback to identify opportunities for improvement. This individual is comfortable managing multiple priorities, collaborating across teams, and staying current on evolving digital platforms, healthcare consumer behaviors, and best practices that support a positive and trusted UVA Health online presence.
Key Responsibilities
Reputation Management Strategy & Execution
Support the implementation and ongoing management of UVA Health’s systemwide reputation management program.
Assist in developing and executing strategies to increase patient review volume and improve online ratings across providers, locations, and service lines.
Monitor online reviews and feedback across major platforms, including Google, Press Ganey, Healthgrades, and other healthcare review sites.
Identify trends, risks, and opportunities related to patient sentiment and online reputation.
Help to maintain and optimize provider and location listings across Google Business Profiles and other digital directories.
Assist with listing verification, audits, and ongoing directory maintenance efforts.
Support local search optimization initiatives that improve visibility in search engines and map-based platforms.
Stay informed on emerging trends, platform updates, and best practices related to healthcare reputation management, local search, and consumer behavior.
Education: Bachelor's degree required.
Experience: A minimum of 3 years of experience in the digital space. Two years of email platform management or email marketing campaigns preferred. Similar experience in the web or analytics space may qualify. Strong understanding of HTML and CSS required. Excellent writing and communications skills are required.
Licensure: None.
Preferred Qualifications
Experience in healthcare marketing, healthcare operations, patient experience, or healthcare reputation management.
Experience with reputation management platforms such as Press Ganey.
Knowledge of Google Business Profiles, local SEO, online directories, and listings management.
Experience working with patient satisfaction, consumer feedback, or customer experience programs.
Familiarity with healthcare provider directories, physician data management, or digital patient acquisition strategies.
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.
Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
Paid Time Off, Long-term and Short-term Disability, Retirement Savings
Health Saving Plans, and Flexible Spending Accounts
Certification and education support
Generous Paid Time Off
UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report “Best Hospitals” guide rates UVA Health University Medical Center as “High Performing” in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children’s is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment.
UVA Physicians Group (UPG) was founded in 1979 as a supportive partner to UVA Medical Center and UVA School of Medicine. For over 40 years, UPG has been committed to improving the lives of UVA Health physicians & providers and to the mission, vision and values of UVA Health in service to our patients throughout the region. UPG is an administratively supported group practice which operates as a collaborative UVA Health entity supporting UVA Health physicians & providers at UVA Medical Center and in a number of Clinical Practice Group (CPG) locations throughout Charlottesville and the Commonwealth of Virginia. Over 900 UVA clinical faculty members are dually employed through UPG and UVA School of Medicine's 21 clinical departments. UPG also employs nearly 200 advanced practice providers and other clinicians within UVA clinical departments, and approximately 150 physicians, advanced practice providers & clinicians in practices locally and regionally. In addition to its clinical role in supporting the University’s mission to deliver world-class patient care, UPG provides administrative and financial functions that support care delivery and clinical management. Approximately 400 UPG team members fulfill these administrative and financial roles in Charlottesville locations and in clinics across the Commonwealth. UPG is an independent 501(c)3 University Associated Organization (UAO) and is governed by its own Board of Directors with a public majority.
Offices: 4105 Lewis & Clark Drive, Charlottesville, VA 22911, US
UVA Physicians Group (UPG) was founded in 1979 as a supportive partner to UVA Medical Center and UVA School of Medicine. For over 40 years, UPG has been committed to improving the lives of UVA Health physicians & providers and to the mission, vision and values of UVA Health in service to our patients throughout the region. UPG is an administratively supported group practice which operates as a collaborative UVA Health entity supporting UVA Health physicians & providers at UVA Medical Center and in a number of Clinical Practice Group (CPG) locations throughout Charlottesville and the Commonwealth of Virginia. Over 900 UVA clinical faculty members are dually employed through UPG and UVA School of Medicine's 21 clinical departments. UPG also employs nearly 200 advanced practice providers and other clinicians within UVA clinical departments, and approximately 150 physicians, advanced practice providers & clinicians in practices locally and regionally. In addition to its clinical role in supporting the University’s mission to deliver world-class patient care, UPG provides administrative and financial functions that support care delivery and clinical management. Approximately 400 UPG team members fulfill these administrative and financial roles in Charlottesville locations and in clinics across the Commonwealth. UPG is an independent 501(c)3 University Associated Organization (UAO) and is governed by its own Board of Directors with a public majority.
Offices: 4105 Lewis & Clark Drive, Charlottesville, VA 22911, US
