Albemarle County, Virginia, United States · On-site
$17/hr–$27/hr
At UVA Health, Access Associate team members shape the patient experience in the moments that matter most: when a patient is trying to find the right appointment, understand next steps, and feel confident they are in the…
Skills: Customer service, Patient scheduling, Registration, Insurance verification, Data entry
Albemarle County, Virginia, United States · On-site
$17/hr–$27/hr
This is a Full-time position, Monday thru Friday, 1030-700pm. It will be at Outpatient Surgery Center (OPSC), located at the Children’s Hospital, Battle building. At UVA Health, Admitting team members shape the patient e…
Skills: Customer service, Patient registration, Insurance verification, Data entry, Documentation
Manassas, Virginia, United States · On-site
$19/hr–$30/hr
Make a meaningful impact on the front line of patient access and experience. As an Access Associate Senior at UVA Health, you play a critical role in ensuring patients receive seamless, compassionate entry into care acro…
Skills: Patient registration, Insurance verification, Appointment scheduling, Financial clearance, Customer service
Fredericksburg, Virginia, United States · On-site
$17/hr–$27/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Pharmacy operations, Prescription fulfillment, Customer service, Active listening, Mathematical reasoning
Chantilly, Virginia, United States · On-site
$80k–$104k/yr
Acclaim Technical Services, founded in 2000, is a leading language, operations, and technology services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, wh…
Skills: Telephone operations, Customer service, Data entry, Clerical processes, Attention to detail
Alexandria, Virginia, United States · On-site
KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team environment in Alexandria, VA. This position is onsite and full-t…
Skills: Windows hardware troubleshooting, Software troubleshooting, SCCM, Remote support, Active Directory
Hopewell, Virginia, United States · On-site
$13/hr–$14/hr
Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system…
Skills: Sales, Customer service, Inventory management, Automotive systems knowledge, Battery installation
Chantilly, Virginia, United States · On-site
$93k–$118k/yr
Exciting opportunity to be eligible for a $2,500 bonus when you join our team. As a Business Sales Representative –Territory Accounts, you’ll work with AT&T's cutting-edge business products and services focusing on our m…
Skills: Outside sales, Prospecting, Cold calling, Appointment setting, Salesforce
Chesapeake, Virginia, United States · On-site
Summary The Shift Lead is a highly experienced team member who performs complex, high-impact tasks to enhance the customer shopping experience and steps in for store leadership when needed. Our most successful Shift Lead…
Skills: Customer service, Inventory management, Leadership, Multitasking, Communication
Chantilly, Virginia, United States · On-site
$16/hr–$17/hr
Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system…
Skills: Sales, Customer service, Inventory management, Battery installation, Wiper installation
Chantilly, Virginia, United States · On-site
$16/hr–$17/hr
Job Description Position Responsibilities Pick, stage and safely deliver parts to pro customers Pick up returns and coresDrop off weekly/monthly sales flyers while promoting current sales and loyalty programs Daily colle…
Skills: Safe driving, Navigation, Customer service, Automotive parts knowledge, Inventory management
Chesapeake, Virginia, United States · On-site
Summary Store Associates keep our stores running strong, delivering the fast, customer‑focused experience that makes Lidl a global leader. This is a dynamic, 'all-hands' role where your impact is visible every hour. You’…
Skills: Customer service, Stocking, Cashiering, Inventory control, Multitasking
Virginia, United States · On-site
Pay Range - $16.00 - $16.00/hour + Tips Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborh…
Skills: Food Preparation, Customer Service, Food Safety, Sanitation Procedures, Adaptability
Virginia Beach, Virginia, United States · On-site
Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing th…
Skills: Restaurant Management, Personnel Management, Food Planning, Food Preparation, Sanitation Compliance
Chesapeake, Virginia, United States · On-site
Transwestern is a vertically integrated commercial real estate firm dedicated to serving investors, partners and clients through expertise in investment, development, brokerage and property management. Our experience spa…
Skills: HVAC, Plumbing, Electrical, Preventive Maintenance, Building Automation Systems
Ashburn, Virginia, United States · On-site
$70k–$90k/yr
Entry Level Sales Development Specialist- Downingtown, PACompetitive Pay with Uncapped Commission & Performance Incentives At Renuity, innovation and excellence drive everything we do. As part of a powerful network of se…
Skills: Sales Presentations, Retail Marketing, Customer Relationship Management, Communication, Collaboration
Chester, Virginia, United States · On-site
$22/hr–$24/hr
Community: Grand Oaks Number of Units: 184 About Fairfield If you're driven and looking for a collaborative workplace that makes a difference, you just might be a fit for Fairfield! We are a leader in the multifamily hou…
Skills: Affordable Housing Compliance, Yardi, Financial Reporting, Leasing, LIHTC
Richmond, Virginia, United States · On-site
$46k–$60k/yr
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which w…
Skills: Consumer Default Processing, Loss Mitigation, Customer Service, Data Entry, Microsoft Office
Glen Allen, Virginia, United States · On-site
Why Winebow? At Winebow, we are strongly committed to creating an environment that fosters diversity, equity, and inclusion. We are intentional in our efforts to ensure that every employee has a sense of value and opport…
Skills: Costing Data Management, Margin Analysis, Delivery Scheduling, UPC Code Approval, Contract Management
Richmond, Virginia, United States · On-site
Job Description OES Equipment, part of the DPR Family of Companies, is a fast-paced supply and rental equipment company in the construction industry. We are seeking a motivated Inside Sales Representative to serve as a k…
Skills: Customer Service, Sales, Microsoft Office Suite, Order Fulfillment, Quoting
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The Access Associate is responsible for managing patient scheduling, registration, and insurance verification to ensure smooth clinical operations. They provide high-touch customer service through both in-person and telephone interactions while maintaining accurate documentation and supporting revenue cycle readiness.
The role requires a high school diploma or equivalent and strong customer service skills. Candidates must be capable of performing physical tasks such as sitting for long periods and lifting up to 50 lbs.
At UVA Health, Access Associate team members shape the patient experience in the moments that matter most: when a patient is trying to find the right appointment, understand next steps, and feel confident they are in the right place.
In today’s healthcare environment, access is clinical in its own way: it requires precision, empathy, and calm execution under pressure. If you take pride in getting the details right, supporting care teams, and making every interaction feel human, this role stands out. At UVA Health, you will join an Access community known for professionalism, accountability, and a shared commitment to excellence for patients and families.
The starting base rate for this role is $17.50/hr. Individual compensation will be determined by the selected candidate’s previous work experience, education, and/or experience, we also offer a $3,500 sign on bonus which requires a 2-year commitment to UVA Health to eligible candidates.
The Role:
As an Access Associate within Ambulatory Access Operations, you are a key member of the team responsible for the accuracy, flow, and professionalism of the ambulatory patient access experience. Your work directly supports clinical care and revenue cycle readiness by ensuring scheduling and registration steps are completed thoughtfully, correctly, and on time.
What you will do day to day (mix of phone and in person support):
Provide exceptional customer service across in person and telephone interactions, setting the tone for each visit.
Schedule and coordinate appointments with the correct provider using appropriate clinical and visit information.
Collect and confirm demographic and insurance information to support clean registration and downstream billing workflows.
Perform verification functions aligned with established scheduling/registration standards and unit guidelines.
Complete visit documentation activities accurately and within expected timeframes.
Manage cash collections as needed and respond to patient and family questions with professionalism and empathy.
Provide patients with paper and electronic tools required by clinical and revenue cycle teams to help the visit run smoothly.
Stay engaged with team goals, daily priorities, and continuous improvement efforts within the Access operation.
What is an average day like?
An average day blends focused task execution with high touch service. You may start by preparing for scheduled visits, then pivot into real-time scheduling, registration updates, and patient questions as clinic needs evolve. Throughout the day, you will balance accuracy (insurance, demographics, documentation) with pace, while keeping patients informed and supported at each step of their visit.
Why UVA Health:
UVA Health is an integrated academic health system built for complex care, teaching, research, and innovation. You will be part of an organization that includes a world class academic medical center and a broad statewide network of community hospitals and outpatient clinics. In Charlottesville, the University Medical Center anchors advanced care with a Level I Trauma Center, Level IV NICU, the first NCI‑designated Comprehensive Cancer Center in Virginia, and UVA Health Children’s.
What that means for Access professionals is simple: your role is operationally essential to clinical excellence. Access is where quality, safety, and patient confidence begin.
Why this role matters here:
You support care delivery across a growing ambulatory network where interprofessional teams work together to deliver coordinated outpatient care.
You join a health system guided by a clear mission and vision, emphasizing excellence, innovation, and community impact.
You work within a culture that values a strong patient experience, operational reliability, and collaboration across clinical and administrative partners. https://careers.uvahealth.org/us/en/uva-health-university-medical-center
UVA Health advantages you can feel in your day to day:
Academic medicine environment with high standards and meaningful purpose, where teams “teach, learn, innovate, and advance” care.
System recognized for excellence across service lines, with a track record of awards and recognition across the enterprise.
A supportive employment foundation with a comprehensive benefits package (medical, dental, vision, paid time off, disability coverage, retirement savings plans, and flexible spending accounts).
Education: High School Graduate or Equivalent. Customer service experience preferred.
Experience: Preferred not required.
Licensure: None required.
Job requires sitting for prolonged periods, frequently bending/stooping, reaching (overhead, extensive, repetitive) and repetitive motion: computer keyboard. Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly; Ability to lift/push/pull 20 - 50lbs.
The pay range for this role is $17.50 - $27.85 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
Paid Time Off, Long-term and Short-term Disability, Retirement Savings
Health Saving Plans, and Flexible Spending Accounts
Certification and education support
Generous Paid Time Off
UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report “Best Hospitals” guide rates UVA Health University Medical Center as “High Performing” in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children’s is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment.
UVA Health is an academic health system that recently expanded to include four hospitals across Charlottesville, Culpeper and Northern Virginia, along with the UVA School of Medicine, UVA School of Nursing, UVA Physicians Group and the Claude Moore Health Sciences Library. With more than 1,000 inpatient beds, approximately 40,000 inpatient stays annually and more than 1 million outpatient encounters annually at UVA Health, more than 1,000 employed and independent physicians provide high-quality, comprehensive and specialized care to patients across the Commonwealth and beyond. Founded in 1819 as just the 10th medical school in America, the UVA School of Medicine – with 20 clinical departments, nine research departments and seven research centers – consistently attracts some of the nation’s most prominent researchers to develop breakthrough treatments to benefit patients around the world. Those research efforts are backed by more than $200 million in grant funding. UVA Health Children's is recognized as the No. 1 hospital in Virginia for children by U.S. News & World Report, with nine specialties rated among the top in America. For career opportunities, visit https://careers.uvahealth.org/.
Offices: 1215 Lee Street, Charlottesville, Virginia 22903, US
Based on 2771 listings with disclosed salaries, most customer service & support jobs in Virginia pay between $47k–$110k per year. Individual offers vary with seniority, company size, and specialization.
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