Physician Practice Patient Access Rep II - Woodlands Gastroenterology
The Woodlands, Texas, United States · On-site
Mid level$5M raised
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Physician Practice Patient Access Rep II - Woodlands Gastroenterology
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Full-time
high school
Posted 4d ago
Apply by Aug 11
~40 hrs/week
Responsibilities
The position is responsible for scheduling patient appointments, verifying insurance eligibility, and ensuring medical necessity compliance. Additionally, the role involves collecting patient payments and maintaining accurate documentation within the computer system.
Requirements
Candidates must have at least two years of experience in a hospital or customer service setting. A high school diploma or GED is preferred for this role.
Full job description
At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job Summary
Position is responsible for scheduling patient appointments, ensuring medical necessity compliance, verifying eligibility, and posting payments.
Shift: Monday - Friday, 8a - 5p.
Job Description
Minimum Qualifications
Education: High School Diploma or GED preferred
License/Certification: (None)
Experience / Knowledge / Skills:
Two (2) years of experience in a hospital or customer service setting
Ability to multi-task
Proficient typing/keyboarding skills
Principal Accountabilities
Schedules patient appointments and enters required information in the computer system in an accurate and timely manner.
Obtains demographic, insurance and financial information from patient or guarantor. Enters information in computer system with a high degree of accuracy.
Explains all required forms to the patient or guarantor and obtains the necessary signatures.
Ensures medical necessity compliance by obtaining necessary data, reviewing Compliance System, communicating information to patient or guarantor and obtaining necessary signatures.
Protects the financial integrity of the facility by collecting patient liability, establishing payment arrangements, discussing payment options and screening for eligibility.
Verifies insurance eligibility and benefits and ensures all notifications and authorizations are completed within the required timeframes.
Posts payments in the computer system and generates the appropriate patient receipts.
Monitors, reviews and resolves patient account issues on assigned reports.
Communicates in an effective and professional manner with Physicians, ancillary departments, nursing units, physicians’ office staff, insurance companies, as well as patients and their families (all Patient Access customers). Completes thorough and accurate documentation.
Ensures safe care to patients, staff and visitors, adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity of service.
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
More than a century of patient-centered care. At Memorial Hermann, we are all about advancing health.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Headquarters
Houston, Texas
LinkedIn followers
132,136
Total funding
$5M
Advancing Health. Personalizing Care.
Memorial Hermann Health System is a nonprofit, values-driven,
community-owned health system dedicated to improving health. A
fully integrated health system with more than 260 care delivery sites
throughout the Greater Houston area, Memorial Hermann is committed
to delivering safe, high-quality, patient-centered care and offers clinical
expertise, innovation and cutting-edge technology to all patients.
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