Perth, Western Australia, Australia · On-site
Career Area: Product Support Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We…
Skills: Service Excellence, Initiative, Problem Solving, Mechanical Maintenance, Oil and Gas Equipment
Prague, Prague, Czechia · On-site
Career Area: Technology, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about e…
Skills: Data Analysis, Tableau, PowerBI, Supply Chain Management, Logistics
Desoto, Texas, United States · On-site
$52k–$78k/yr
Career Area: Manufacturing Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We a…
Skills: Mechanical Troubleshooting, Electrical Troubleshooting, Reading Engineering Drawings, Data Acquisition Systems, Quality Testing
San Diego, California, United States · On-site
$113k–$169k/yr
Career Area: Engineering Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are…
Skills: Hydromechanical Systems Design, Mechanical Design, NPI Process, System Integration, 3D Modeling
San Diego, California, United States · On-site
$121k–$181k/yr
Career Area: Engineering Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are…
Skills: Hydromechanical Systems Design, Mechanical Design, New Product Introduction (NPI), System Integration, Analytical Thinking
Carapichaima, Couva-Tabaquite-Talparo, Trinidad and Tobago · On-site
$65k–$85k/yr
Career Area: Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers,…
Skills: Customer Service, Problem Solving, Mechanical Maintenance, Power Supply Maintenance, Oil and Gas Maintenance
Tijuana, Baja California, Mexico · On-site
Career Area: Technology, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about e…
Skills: Software Engineering
Melbourne, Victoria, Australia · On-site
Career Area: Product Support Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We…
Skills: Interpersonal skills, Relationship building, Influencing skills, Remote diagnostics, Troubleshooting
Modena, Emilia-Romagna, Italy · On-site
Career Area: Product Support Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We…
Skills: Gas Turbine Maintenance, Controls System Training, Troubleshooting, Field Service, Customer Service
Houston, Texas, United States · On-site
Career Area: Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers,…
Skills: Customer Service, Problem Solving, Mechanical Maintenance, Power Supply Maintenance, Oil and Gas Maintenance
Desoto, Texas, United States · On-site
$46k–$69k/yr
Career Area: Supply Chain and Logistics Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about eac…
Skills: Warehousing, Logistics, Inventory Control, Material Handling Equipment, Overhead Crane Operation
San Diego, California, United States · On-site
$128k–$193k/yr
Career Area: Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers,…
Skills: Category Management, Strategic Sourcing, Supply Chain Strategy, Supplier Relationship Management, Market Intelligence
Wamego, Kansas, United States · On-site
$77k–$116k/yr
Career Area: Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers,…
Skills: Change Control, Lean Manufacturing, Manufacturing Equipment, Manufacturing Processes, Troubleshooting
San Diego, California, United States · On-site
$24/hr–$43/hr
Career Area: Operations Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are …
Skills: Precision Measurement, Blueprint Reading, CMM Operation, CMM Programming, Quality Assurance
Tijuana, Baja California, Mexico · On-site
Career Area: Enterprise Cross Functional Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about ea…
Skills: Microsoft Excel, English Proficiency, Benefits Administration, Employee Onboarding, Insurance Record Management
San Diego, California, United States · On-site
$113k–$169k/yr
Career Area: Manufacturing Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We a…
Skills: CNC Programming, UNIAPT, Vericut, CreoNC, GD&T
Perth, Western Australia, Australia · On-site
Career Area: Product Support Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We…
Skills: Operational Leadership, Technical Support, Resource Planning, QHSE Compliance, Conflict Resolution
San Diego, California, United States · On-site
$21/hr–$30/hr
Career Area: Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers,…
Skills: Assembly, Hand Tools, Power Tools, Brazing, Deburring
San Diego, California, United States · On-site
$148k–$222k/yr
Career Area: Supply Chain and Logistics Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about eac…
Skills: Supply Chain Management, Process Standardization, Governance, Compliance, Data Analytics
Tijuana, Baja California, Mexico · On-site
Career Area: Enterprise Cross Functional Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about ea…
Skills: Data Analysis, Pricing Strategy, Customer Focus, Critical Thinking, Effective Communication
Perth, Western Australia, Australia • On-site
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Installs, maintains, and troubleshoots turbomachinery and package systems at customer sites. Performs preventive maintenance, inspections, and commissioning activities using technical diagrams and diagnostic tools.
Requires a degree or equivalent experience with working knowledge of mechanical maintenance in power supply and oil and gas sectors. Must possess strong troubleshooting skills and extensive experience in workplace safety and OSHA compliance.
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Role Definition
Installs, maintains and troubleshoots equipment at the customer's location using a set of tools, parts and technical diagrams. Customer service assignment include on-site preventive maintenance and inspection service work, call-out services and commissioning activities on turbomachinery and package systems.
Responsibilities
• Use a variety of test equipment to diagnose and identify malfunctions and may refer to schematics and manufacturers' specifications that provide instructions on how to locate problems.
• Use hand tools, gauges and instruments to analyze, repair or replace faulty parts. Utilize digital tools and systems.
• Check for common causes of trouble, such as dirty or defective components, clean and lubricate equipment as needed.
• Perform routine installations and make adjustments to equipment as appropriate within normal procedures.
Degree Requirement
Degree or equivalent experience desired
Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
Level Working Knowledge:
• Provides a quality of service that customers describe as excellent.
• Resolves common customer problems.
• Responds to unexpected customer requests with a sense of urgency and positive action.
• Provides direct service to internal or external customers.
• Documents customer complaints in a timely manner.
Initiative: Being proactive and committing to action on self-identified job responsibilities and challenges; ability to seek out work and the drive to accomplish goals.
Level Basic Understanding:
• Describes opportunities for taking initiative in the organization.
• Cites examples of taking initiative in own personal or professional life.
• Identifies types of environments that motivate or de-motivate initiative.
• Explains how initiative is critical to success.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Basic Understanding:
• Explains the value of a disciplined approach to problem solving.
• Describes problem reporting and escalation practices.
• Utilizes accepted procedures for problem analysis and resolution.
• Identifies key aspects of problem-solving techniques used in own area.
Mechanical Maintenance - Power Supply: Knowledge of machines used in power plant; ability to conduct preventive maintenance and repairs or replacements on faulty mechanical parts used in power plants.
Level Working Knowledge:
• Installs and maintains basic mechanical components and equipment.
• Generates regular maintenance reports to senior management.
• Repairs or replaces mechanical components based on diagnostic results.
• Assists in the optimization of preventive maintenance procedures.
• Performs mechanical testing activities for power supply machines.
Mechanical Maintenance (Oil and Gas): Knowledge of mechanical equipment and the preventive maintenance; ability to repair or replace faulty mechanical parts used in the exploration, production or refining of hydrocarbons.
Level Working Knowledge:
• Explains common mechanical problems and associated solutions and preventive measures.
• Repairs or replaces mechanical components based on diagnostic results.
• Works with equipment providers or vendors to resolve mechanical problems and prevent their recurrence.
• Works with installation and maintenance of specific mechanical components and equipment.
• Describes procedures for the repair, replacement, and refurbishing of mechanical equipment and systems.
Safety (Oil and Gas): Knowledge of procedures, practices, considerations and regulatory requirements for the safety and protection of workers, community, environment and company assets; ability to identify and respond accordingly to work-related hazards.
Level Extensive Experience:
• Promotes workplace safety among supervisors and workers; communicates safety rules and regulations.
• Performs safety inspections to assure compliance with company, local and federal regulations.
• Discusses managers' and workers' responsibilities in ensuring compliance with OSHA requirements.
• Assesses and reports unusual or new safety hazards or violations; initiates corrective action.
• Determines appropriate action to take when unsafe conditions are encountered.
• Ensures that all employees and contractors comply with relevant safety policies and regulations.
Programmable Logic Controller (PLC): Knowledge of Programmable Logic Controller (PLC); ability to design, implement, and operate automated process controls.
Level Basic Understanding:
• Cites examples of PLC associated control function applications.
• Describes PLC concepts and features.
• Discusses the key considerations and issues in the use of the programmable controller.
• Explains the benefits and risks associated with the use of advanced control functions.
Troubleshooting Technical Problems: Knowledge of troubleshooting approaches, tools and techniques; ability to anticipate, detect and resolve technical problems in a manufacturing environment.
Level Working Knowledge:
• Documents common hardware, software and communications problems and likely resolutions.
• Troubleshoots typical technical problems in a specific area.
• Works with vendor-specific diagnostic guides, tools and utilities to discover application problems.
• Adheres to standard troubleshooting procedures to ensure effectiveness of resolutions.
• Participates in setting evaluation standards and criterion for troubleshooting.
This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act.
Visa Sponsorship is not available for this position.
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community.
Innovative, Sustainable Energy Solutions.
Headquartered in San Diego, California, USA, Solar Turbines Incorporated, a subsidiary of Caterpillar Inc., is one of the world’s leading manufacturers of industrial gas turbines, with more than 16,000 units and over 3 billion operating hours in over 100 countries. Products from Solar Turbines play an important role in the development of oil, natural gas and power generation projects around the world. Solar Turbines’ products include gas turbine engines (rated from 1,590 to 52,500 horsepower), gas compressors, and gas turbine-powered compressor sets, mechanical-drive packages and generator sets (ranging from 1 to 39 megawatts). Solar’s customers put the company’s products to work in many areas including production, processing and pipeline transmission of natural gas and crude oil and generation of electricity and thermal energy for processing applications, such as manufacturing chemicals, pharmaceuticals, and food products. Solar’s foundation is people and Solar’s culture is one where individual contributions are valued, diversity in the workplace is encouraged, and safety is emphasized in all aspects of the business. Solar Turbines, founded in 1927, is comprised of a dedicated and multi-talented workforce of more than 8,000 employees with decades of experience working as a global team.
Offices: 2200 Pacific Hwy, San Diego, CA 92101, US
Innovative, Sustainable Energy Solutions.
Headquartered in San Diego, California, USA, Solar Turbines Incorporated, a subsidiary of Caterpillar Inc., is one of the world’s leading manufacturers of industrial gas turbines, with more than 16,000 units and over 3 billion operating hours in over 100 countries. Products from Solar Turbines play an important role in the development of oil, natural gas and power generation projects around the world. Solar Turbines’ products include gas turbine engines (rated from 1,590 to 52,500 horsepower), gas compressors, and gas turbine-powered compressor sets, mechanical-drive packages and generator sets (ranging from 1 to 39 megawatts). Solar’s customers put the company’s products to work in many areas including production, processing and pipeline transmission of natural gas and crude oil and generation of electricity and thermal energy for processing applications, such as manufacturing chemicals, pharmaceuticals, and food products. Solar’s foundation is people and Solar’s culture is one where individual contributions are valued, diversity in the workplace is encouraged, and safety is emphasized in all aspects of the business. Solar Turbines, founded in 1927, is comprised of a dedicated and multi-talented workforce of more than 8,000 employees with decades of experience working as a global team.
Offices: 2200 Pacific Hwy, San Diego, CA 92101, US
