Part-Time HVAC Dispatcher — AM & PM Shifts Available
Farmers Branch, Texas, United States · On-site
$15/hr–$20/hr
Entry level
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Part-Time HVAC Dispatcher — AM & PM Shifts Available
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$15/hr–$20/hr
Part-time
On-call Incentive, Per-call Pay
Posted 4d ago
~25 hrs/week
Responsibilities
Coordinate daily schedules for HVAC and plumbing technicians while managing customer service inquiries. Depending on the shift, handle either purchase order management or billing and accounts receivable functions.
Requirements
Requires strong organizational skills, attention to detail, and proficiency in office or accounting software. Prior experience in dispatch, billing, or the HVAC trades is preferred.
Full job description
Description
Job Summary
Modern Mechanical Services is hiring two in-office, reliable, detail-oriented Part-Time HVAC Dispatchers to coordinate daily service operations and support our back office. Every dispatcher schedules and communicates with field technicians and customers; in addition, each shift owns a specialized administrative function — purchase order management (AM) and billing prep or billing & accounts receivable (PM). The ideal candidate is organized, communicates clearly, and thrives multitasking in a fast-paced environment. Tell us in your application which shift and which specialty fits you best.
Core Dispatch Duties (Both Shifts)
Schedule and dispatch HVAC and Plumbing technicians for service, maintenance, and installation calls based on service requests, technician availability, and geography.
Coordinate daily technician schedules to maximize efficiency and customer satisfaction.
Communicate work orders, job assignments, schedule changes, and updates to field technicians.
Monitor technician progress throughout the shift and adjust schedules as needed.
Answer incoming calls, emails, and assist customers with scheduling and service inquiries professionally.
Maintain accurate dispatch logs, schedules, and service records.
Coordinate with management to resolve scheduling conflicts and service issues.
Schedule: Monday–Friday, part-time. Two shifts available:
AM shift: 8:00 AM–1:00 PM (approx. 25 hrs/week)
PM shift: 1:00 PM–6:00 PM (approx. 25 hrs/week)
Classification: Part-time, non-exempt On-Call: Rotating on-call schedule required (see below)
AM Shift Specialty — Purchase Order Management
Create, review, and process purchase orders accurately and promptly.
Reconcile purchase orders against vendor invoices, receipts, and work orders.
Clean up and maintain open, aging, and unmatched purchase orders; research and resolve discrepancies.
Follow up with vendors and technicians on missing documentation, pricing, and receiving confirmation.
Support month-end close by ensuring purchase orders are matched, received, and reconciled.
Modern Mechanical is a professional mechanical contracting firm specializing in heating and air conditioning services. The primary focus of Modern Mechanical is help homeowners lower their utility bills by providing reasonable solutions for the entire house while improving comfort by reducing indoor pollution, controlling humidity, and maintaining temperature.
Offices: 21730 Red Rum Dr, Ashburn, VA 20148, US
HVACPlumbingElectricalSolarand duct cleaningConstructionSolarHeating, Ventilation, and Air Conditioning (HVAC)Electrical Distribution
How much do Customer Service & Support jobs in Texas pay?
Based on 4848 listings with disclosed salaries, most customer service & support jobs in Texas pay between $47k–$114k per year. Individual offers vary with seniority, company size, and specialization.
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Are there remote or hybrid Customer Service & Support jobs in Texas?
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