Description Oversees entire restaurant operations, including financial performance, product production, inventory, personnel, sales, and marketing for the restaurant. Ensures restaurant is operated within operational gui…
Description Dairy Queen offers exciting, fun opportunities for energetic, hardworking, smiling people. Now Hiring TEAM MEMBERS! Team Members execute all customer service operations, ensuring all prepared products meet th…
Description Dairy Queen offers exciting, fun opportunities for energetic, hardworking, smiling people. Now Hiring TEAM MEMBERS! Team Members execute all customer service operations, ensuring all prepared products meet th…
Description Oversees entire restaurant operations, including financial performance, product production, inventory, personnel, sales, and marketing for the restaurant. Ensures restaurant is operated within operational gui…
Description Oversees entire restaurant operations, including financial performance, product production, inventory, personnel, sales, and marketing for the restaurant. Ensures restaurant is operated within operational gui…
Description Dairy Queen offers exciting, fun opportunities for energetic, hardworking, smiling people. Now Hiring TEAM MEMBERS! Team Members execute all customer service operations, ensuring all prepared products meet th…
Description Dairy Queen offers exciting, fun opportunities for energetic, hardworking, smiling people. Now Hiring TEAM MEMBERS! Team Members execute all customer service operations, ensuring all prepared products meet th…
Description Oversees entire restaurant operations, including financial performance, product production, inventory, personnel, sales, and marketing for the restaurant. Ensures restaurant is operated within operational gui…
Description Dairy Queen offers exciting, fun opportunities for energetic, hardworking, smiling people. Now Hiring TEAM MEMBERS! Team Members execute all customer service operations, ensuring all prepared products meet th…
Description Dairy Queen offers exciting, fun opportunities for energetic, hardworking, smiling people. Now Hiring TEAM MEMBERS! Team Members execute all customer service operations, ensuring all prepared products meet th…
Description Oversees entire restaurant operations, including financial performance, product production, inventory, personnel, sales, and marketing for the restaurant. Ensures restaurant is operated within operational gui…
Description Oversees entire restaurant operations, including financial performance, product production, inventory, personnel, sales, and marketing for the restaurant. Ensures restaurant is operated within operational gui…
Assistant General Manager – Dairy Queen Ready to lead, grow, and make an impact? Join the Dairy Queen team as an Assistant General Manager and help create great customer experiences while building your leadership c…
Skills: Leadership, Supervisory Experience, Customer Service, Communication Skills, Team Motivation
Bilingual Area Manager (Restaurant Operations)- LA&C
Ciudad de México, Mexico · On-site
Senior
Company Description International Dairy Queen, Inc. (IDQ), based in Minneapolis, Minnesota, is the parent company of American Dairy Queen Corporation and Dairy Queen Canada, Inc. Through its subsidiaries, IDQ develops, l…
Skills: Bilingual English and Spanish, Restaurant Operations, Financial Analysis, Franchise Management, Business Consulting
ServiceNow & Systems Administrator (Hybrid in Bloomington, MN)
Bloomington, Minnesota, United States · Hybrid
$86k–$106k/yr
Mid level
Company Description International Dairy Queen, Inc. (IDQ), based in Minneapolis, Minnesota, is the parent company of American Dairy Queen Corporation and Dairy Queen Canada, Inc. Through its subsidiaries, IDQ develops, l…
Skills: ServiceNow Administration, ServiceNow Development, System Administration, SharePoint Administration, Microsoft Teams Administration
Description Oversees entire restaurant operations, including financial performance, product production, inventory, personnel, sales, and marketing for the restaurant. Ensures restaurant is operated within operational gui…
Description Dairy Queen offers exciting, fun opportunities for energetic, hardworking, smiling people. Now Hiring TEAM MEMBERS! Team Members execute all customer service operations, ensuring all prepared products meet th…
Vice President, Digital Commerce & Loyalty, US and Canada
Burlington, Ontario, Canada · Hybrid
$210k–$300k/yr
Senior+
Company Description Since 1940, Dairy Queen® has been one of the world’s best known and loved brands. Based in Minneapolis, MN, International Dairy Queen Inc., (IDQ), is the parent company of American Dairy Queen Corpora…
Skills: Digital Commerce Strategy, Loyalty Program Management, CRM Strategy, P&L Management, Customer Lifetime Value Optimization
Description Purpose of Job In coordination with General and Assistant Managers, provide leadership and guidance to hourly staff in specific areas of the restaurant during scheduled shifts. A shift leader must be able to …
Vice President, Digital Commerce & Loyalty, US and Canada
Burlington, Ontario, Canada · Hybrid
$220k–$300k/yr
Senior+
Company Description Since 1940, Dairy Queen® has been one of the world’s best known and loved brands. Based in Minneapolis, MN, International Dairy Queen Inc., (IDQ), is the parent company of American Dairy Queen Corpora…
Skills: Digital Commerce Strategy, Loyalty Program Management, CRM, P&L Management, Customer Lifetime Value Optimization
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Full-time
high school
Posted 5d ago
~40 hrs/week
Responsibilities
Oversees all restaurant operations including financial performance, product production, and personnel management to ensure operational guidelines are met. Responsible for driving sales, managing P&L, and maintaining high guest service standards.
Requirements
Requires a high school diploma and preferably three to five years of restaurant management experience, specifically in QSR. Must be able to handle physical demands including lifting 50 pounds and standing for long periods in a fast-paced environment.
Full job description
Description
Oversees entire restaurant operations, including financial performance, product production, inventory, personnel, sales, and marketing for the restaurant. Ensures restaurant is operated within operational guidelines established by owner and franchisor. Essential job functions include, but are not limited to:
Oversees and manages all areas of restaurant and makes final decisions on matters of importance.
Ensures that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant.
Responsible for the development and achievement of the restaurant's game plan by working with their DM.
Ensures guest service in all areas meets company standards.
Responds to customer complaints, taking prompt and appropriate action to resolve problems and to ensure customer satisfaction is maintained.
Works with local chamber and schools to increase restaurant sales.
Staffs, trains and develops assistant managers and hourly employees through orientations, ongoing feedback, the establishment of performance expectations and by conducting performance reviews.
Responsible for effective management schedules and ensures that restaurant is properly staffed for all day parts and sales volumes.
Manages restaurant P & L to optimize manageable profit, controls COGS, Labor, and Controllables (semi-fixed expenses). Performs other duties and responsibilities as requested by DM.
Additional Responsibilities:
Manages the entire operation of the restaurant through the development and growth of staff, sales and profitability to meet goals established in location's game plan.
Ensures the restaurant is in accordance with established company standards, policies and procedures.
Assists in the success of the restaurant by ensuring guest satisfaction through adhering to company standards for quality, value, service and cleanliness.
Maintains a positive working relationship with all restaurant team members to foster and promote a cooperative and pleasant working climate which will be conducive to maximize employee morale, productivity and efficiency.
Requirements
Additional Info
Three to five years of restaurant management experience preferred, QSR experience strongly preferred.
High School diploma or equivalent required.
Proven track record in management of COGS and labor.
Must have excellent customer service and employee relations skills.
Must be detail oriented with the capability to oversee all aspects of the business and multiple areas simultaneously in a fast-paced environment.
Must be able to perform under pressure in a high volume restaurant, including moving and responding quickly for long periods of time.
Must be able to work in and out of different temperature ranges.
Must be able to stand for long periods of time.
Must be able to lift up to 50 pounds.
Must have excellent customer service skills and exhibit good manners, proper personal hygiene, positive attitude and promptness. Exhibit and use good manners, proper personal hygiene, positive attitude, and promptness.
Do not miss out on a great opportunity: APPLY NOW!
Here at the DQ® system, we believe that HAPPY TASTES GOOD®.
Our first location opened in Joliet, Illinois, 80 years ago. Since then we’ve grown to more than 7,000 DQ® locations in the U.S., Canada and 22 other countries.
Our restaurants offer a variety of sweet treats and crave-worthy eats that hold a special place in the hearts and minds of fans of all ages, including our signature BLIZZARD® Treat.
Guided by our vision to become the world’s favorite quick-service restaurant, we’re proud of the multinational company culture we’ve built while maintaining a small community feel. Our hardworking employees believe in our mission of creating positive memories for all who touch DQ.
Headquartered in Minneapolis, Minnesota, with offices in Canada and Singapore, our corporate employees support our independent franchisees from our corporate offices and field locations around the world.
Giving back
Since 1984, the DQ system has raised more than $154 million to support Children’s Miracle Network Hospitals® in the U.S., and the Children’s Miracle Network Member Hospitals® in Canada. Every time fans and franchisees donate to these causes, every dollar stays in the community to support the local children’s hospital.
Through our corporate giving initiative, DQ Cares, we provide employees time paid time off to volunteer in their communities.
Careers
If you believe in creating happy smiles, lasting memories and unforgettable moments, we want to hear from you. To learn more about DAIRY QUEEN® careers, visit dairyqueen.com/us-en/Company/Careers/.
Franchise opportunities
To become part of our sweet success and explore franchising opportunities, visit us at dairyqueenfranchising.com.
Ownership
The DQ brand, along with the ORANGE JULIUS® brand, is privately owned by Berkshire Hathaway Inc., a company owned by the legendary investor, Warren Buffet.
Read our Social Media Community Guidelines: http://bit.ly/DQSocialCommunityGuidelines
Offices: 8331 Norman Center Dr, Bloomington, Minnesota 55437, US · 1111 International Blvd, P.O. Box 430, Burlington, Ontario L7R 3Y3, CA
Quick Service RestaurantRestaurantsFood and BeverageFood Processing
Here at the DQ® system, we believe that HAPPY TASTES GOOD®.
Our first location opened in Joliet, Illinois, 80 years ago. Since then we’ve grown to more than 7,000 DQ® locations in the U.S., Canada and 22 other countries.
Our restaurants offer a variety of sweet treats and crave-worthy eats that hold a special place in the hearts and minds of fans of all ages, including our signature BLIZZARD® Treat.
Guided by our vision to become the world’s favorite quick-service restaurant, we’re proud of the multinational company culture we’ve built while maintaining a small community feel. Our hardworking employees believe in our mission of creating positive memories for all who touch DQ.
Headquartered in Minneapolis, Minnesota, with offices in Canada and Singapore, our corporate employees support our independent franchisees from our corporate offices and field locations around the world.
Giving back
Since 1984, the DQ system has raised more than $154 million to support Children’s Miracle Network Hospitals® in the U.S., and the Children’s Miracle Network Member Hospitals® in Canada. Every time fans and franchisees donate to these causes, every dollar stays in the community to support the local children’s hospital.
Through our corporate giving initiative, DQ Cares, we provide employees time paid time off to volunteer in their communities.
Careers
If you believe in creating happy smiles, lasting memories and unforgettable moments, we want to hear from you. To learn more about DAIRY QUEEN® careers, visit dairyqueen.com/us-en/Company/Careers/.
Franchise opportunities
To become part of our sweet success and explore franchising opportunities, visit us at dairyqueenfranchising.com.
Ownership
The DQ brand, along with the ORANGE JULIUS® brand, is privately owned by Berkshire Hathaway Inc., a company owned by the legendary investor, Warren Buffet.
Read our Social Media Community Guidelines: http://bit.ly/DQSocialCommunityGuidelines
Offices: 8331 Norman Center Dr, Bloomington, Minnesota 55437, US · 1111 International Blvd, P.O. Box 430, Burlington, Ontario L7R 3Y3, CA
Quick Service RestaurantRestaurantsFood and BeverageFood Processing