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Jobs at Austin Telco Federal Credit Union (Now Hiring) — 11 open

Austin Telco Federal Credit Union logoAustin Telco Federal Credit Union

Loan Service Representative - Bilingual Spanish

Austin, Texas, United States · On-site

$43k–$48k/yr

Entry level

Description Bilingual Loan Service Representative| Location: 11149 Research Blvd Ste 300, Austin, TX 78759 | Schedule: Monday- Friday: 8:00am- 4:30pm | Salary Range: $43,000-$47,500 + Bilingual Incentives: $200 monthly b…

Skills: Spanish Fluency, English Fluency, Consumer Loan Processing, Customer Service, Credit Reporting

Austin Telco Federal Credit Union logoAustin Telco Federal Credit Union

Teller - Part Time

Pflugerville, Texas, United States · On-site

Entry level

Description Part-Time Teller– Stone Hill | Location: 1525 Town Center Dr, Pflugerville, TX 78660 |Schedule: Monday–Friday 12:30 PM to 5:30 PM and rotating Saturdays: 8:45 AM - 12:15 PM| Starting Pay: $20 per hour | FLSA …

Skills: Cash Handling, Customer Service, Basic Math, Problem Solving, Digital Banking Support

Austin Telco Federal Credit Union logoAustin Telco Federal Credit Union

Bilingual Collector | Entre-Level Role

Austin, Texas, United States · On-site

$43k–$48k/yr

Entry level

Description Bilingual Incentives & Sign on Bonus! $200 monthly bilingual stipend!$500 Sign-On Bonus: $250 paid on your first paycheck and $250 paid upon successful completion of 90 days of employment! Bilingual Collector…

Skills: Debt Collection, Bilingual Spanish, Member Communication, Account Research, Financial Counseling

Austin Telco Federal Credit Union logoAustin Telco Federal Credit Union

Payment and Card Services Specialist

Austin, Texas, United States · On-site

$50k–$58k/yr

Entry level

Description Payment and Card Services Specialist | Location: 11149 Research Blvd Ste 300, Austin, TX 78759 | Schedule: Monday- Friday: 7:30am-4pm or 8:00am-4:30pm | Salary Range: $50,000- $57,500 | FLSA Status: Non-Exemp…

Skills: Card Services, Payment Operations, ACH Processing, Wire Transfers, Dispute Handling

Austin Telco Federal Credit Union logoAustin Telco Federal Credit Union

Teller - Part Time

Leander, Texas, United States · On-site

Entry level

Description Part-Time Teller– Leander| Location: 10200 E Crystal Falls Pkwy, Leander, TX 78641 |Schedule: Monday–Friday 12:30pm- 5:45 pm and Rotating Saturdays from 8:45 AM - 12:15 PM | Starting Pay: $20 per hour | FLSA …

Skills: Cash Handling, Customer Service, Basic Math, Communication, Problem Solving

Austin Telco Federal Credit Union logoAustin Telco Federal Credit Union

Teller- South Austin

Austin, Texas, United States · On-site

Entry level

Description Teller – Brodie |Location: 9220 Brodie Ln, Austin, TX 78748 |Schedule: Monday–Friday, 8:00 AM -5:45 PM and rotating Saturdays: 8:45 AM - 12:15 PM | Starting Pay: $41,600 per year | FLSA Status: Nonexempt At A…

Skills: Cash Handling, Customer Service, Financial Transactions, Account Management, Communication Skills

Austin Telco Federal Credit Union logoAustin Telco Federal Credit Union

Commercial Services Manager

Austin, Texas, United States · On-site

Senior

Description Commercial Services Manager | Location: 11149 Research Blvd, Austin, TX 78759 | FLSA Status: Exempt | Hiring Timeline: Interviews for this role will not begin until the week of July 20th. At Austin Telco Fede…

Skills: Commercial Banking, Treasury Management, Strategic Leadership, Team Development, Operational Oversight

Austin Telco Federal Credit Union logoAustin Telco Federal Credit Union

Member Service Agent

Marble Falls, Texas, United States · On-site

$46k–$52k/yr

Entry level

Description Member Service Agent – Marble Falls| Location: 2607 N U.S. Hwy 281, Marble Falls, TX 78654 |Schedule: Monday–Friday, 8:00am-5:45pm and rotating Saturdays: 8:45am-12:15pm|Salary Range: $46,000- $52,000 FLSA St…

Skills: Account opening, Financial education, Customer service, Fraud prevention, Vault management

Austin Telco Federal Credit Union logoAustin Telco Federal Credit Union

Loan Service Representative - Bilingual Spanish

Austin, Texas, United States · On-site

$43k–$48k/yr

Entry level

Description Bilingual Loan Service Representative| Location: 11149 Research Blvd Ste 300, Austin, TX 78759 | Schedule: Monday- Friday: 8:00am- 4:30pm | Salary Range: $43,000-$47,500 | FLSA Status: Non-exempt At Austin Te…

Skills: Bilingual Spanish, Consumer Loan Processing, Customer Service, Credit Reporting, Loan Documentation

Austin Telco Federal Credit Union logoAustin Telco Federal Credit Union

Data Administrator

Austin, Texas, United States · On-site

$65k–$76k/yr

Mid level

Description Data Administrator | Location: 11149 Research Blvd, Austin, Tx, 78759 |Schedule: Monday- Friday 8:00am- 4:30pm | FLSA Status: Exempt | Salary Range: $65,000- $77,500 At Austin Telco Federal Credit Union, we’r…

Skills: Data Analysis, Data Visualization, SQL, Python, R

Austin Telco Federal Credit Union logoAustin Telco Federal Credit Union

Teller - Part Time

Marble Falls, Texas, United States · On-site

Entry level

Description Part-Time Teller– Marble Falls| Location: 2607 N U.S. Hwy 281, Marble Falls, TX 78654 |Schedule: Monday–Friday 12:15pm -5:45-pm and rotating Saturdays: 8:45 AM - 12:15 PM| Starting Pay: $20 per hour | FLSA St…

Skills: Customer Service, Cash Handling, Basic Math, Communication, Problem Solving

Austin Telco Federal Credit Union logo

Loan Service Representative - Bilingual Spanish

Austin Telco Federal Credit Union

Austin, Texas, United States • On-site

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  • $43k–$48k/yr
  • Full-time
  • high school
  • Bilingual Stipend
  • Posted just now
  • ~40 hrs/week

Responsibilities

Process consumer loan requests and applications while providing bilingual support to members regarding loan status and account services. Handle loan documentation, retention tasks, and general administrative office duties.

Requirements

Requires a high school diploma and professional fluency in both English and Spanish. A minimum of six months of related lending experience is required, with a preference for experience in a bank or credit union.

Full job description

Description

Bilingual Loan Service Representative| Location: 11149 Research Blvd Ste 300, Austin, TX 78759 | Schedule: Monday- Friday: 8:00am- 4:30pm | Salary Range: $43,000-$47,500 + Bilingual Incentives: $200 monthly bilingual stipend | FLSA Status: Non-exempt|

At Austin Telco Federal Credit Union, we’re dedicated to making a positive impact on our members, our community, and each other. If you’re passionate about helping members, enjoy working in a fast-paced lending environment, and are fluent in both English and Spanish, our Bilingual Loan Service Representative position could be your next great opportunity. Come grow with us and make a difference every day.

What You'll Do

Consumer Loan Processing & Member Support

  • Processing consumer loan requests, including running credit reports and completing loan applications in person or over the phone in both English and Spanish
  • Assigning completed loan applications to loan officers for review
  • Answering member inquiries regarding loans, blue book values, payoffs, approvals or denials, and general account services
  • Assisting walk-in members with loan information, application needs, and closing of loans
  • Processing advances on existing lines of credit (LOC) and VISA cards
  • Obtaining payoff amounts for refinances and calculating vehicle values for loan officers

Loan Documentation & Retention

  • Preparing release of title or lien documentation for management approval
  • Performs duties related to loan retention
  • Process payoff checks and balancing of totals

Administrative Support

  • Providing backup support to the reception area as needed
  • Performing general office tasks such as scanning, faxing, emailing, typing, copying, filing, and using calculators and check scanners

What You Bring

  • Minimum of six (6) months of related lending experience
  • High school diploma or equivalent
  • Professional fluency in English and Spanish (verbal and written)
  • Strong organizational skills, attention to detail, and effective time management
  • Ability to work independently and manage multiple tasks
  • Excellent verbal and written communication skills
  • Strong customer service orientation
  • Proficiency with Microsoft Word and Excel
  • General office skills, including emailing, faxing, scanning, typing, copying, filing, and phone communication

Preferred Experience

  • Six months of related lending experience in a bank or credit union
  • Experience assisting members or customers in a financial services environment
  • Familiarity with consumer lending processes and documentation

Why You'll Love Working Here

  • We're more than a credit union — we're a community
  • Supportive culture with opportunities for growth and development
  • Mission-driven organization rooted in respect, empathy, service, integrity, and cooperation
  • Opportunity to help members achieve their financial goals through exceptional lending service

Additional Requirements

  • Good credit standing (verified prior to interview)
  • Successful background check and drug screening upon offer

Equal Opportunity Employer

We celebrate diversity and are committed to creating an inclusive environment for all employees.

Related keywords

Consumer LendingCredit UnionLoan ProcessingBilingualCredit ReportsLoan ApplicationsPayoffsLines Of CreditVISA CardsLoan RetentionFinancial ServicesMicrosoft OfficeCustomer SupportLoan Documentation

About Austin Telco Federal Credit Union

LinkedInVisit site

We are a $2.4B credit union serving the six county Austin Metro area since 1941.

Industry
Financial Services
Company size
201-500 employees
Founded
1941
Headquarters
Austin, Texas
LinkedIn followers
2,141

Austin Telco Federal Credit Union is a member owned, non-profit financial cooperative committed to serving our members with an array of high quality products and services. We offer mortgages, credit cards, automobile loans, personal loans, free checking, money market savings, home equity loans, business loans, regular savings account, share certificates and more. ATFCU fulfills its obligation to actively serve the diverse social and economic interest of our community by delivering products and services to members through a network of convenient locations and the latest technology. With 24 locations throughout Austin and the surrounding areas, ATFCU has an ongoing commitment to be your primary financial institution now and for many years to come. Membership is open to anyone who lives, works, worships or attends school in Austin's six county Metropolitan Area (Travis, Williamson, Hays, Bastrop, Caldwell, and Burnet Counties) and members of their immediate family (parents, grandparents, spouse, children, grandchildren and siblings). For detailed information on how to become a member of Austin Telco, visit your local branch or contact one of our Member Services Representatives at 512-302-5555.

Offices: 11149 Research Blvd, Austin, Texas 78759, US

Financial Services
View all jobs at Austin Telco Federal Credit Union

About Austin Telco Federal Credit Union

LinkedInVisit site

We are a $2.4B credit union serving the six county Austin Metro area since 1941.

Industry
Financial Services
Company size
201-500 employees
Founded
1941
Headquarters
Austin, Texas
LinkedIn followers
2,141

Austin Telco Federal Credit Union is a member owned, non-profit financial cooperative committed to serving our members with an array of high quality products and services. We offer mortgages, credit cards, automobile loans, personal loans, free checking, money market savings, home equity loans, business loans, regular savings account, share certificates and more. ATFCU fulfills its obligation to actively serve the diverse social and economic interest of our community by delivering products and services to members through a network of convenient locations and the latest technology. With 24 locations throughout Austin and the surrounding areas, ATFCU has an ongoing commitment to be your primary financial institution now and for many years to come. Membership is open to anyone who lives, works, worships or attends school in Austin's six county Metropolitan Area (Travis, Williamson, Hays, Bastrop, Caldwell, and Burnet Counties) and members of their immediate family (parents, grandparents, spouse, children, grandchildren and siblings). For detailed information on how to become a member of Austin Telco, visit your local branch or contact one of our Member Services Representatives at 512-302-5555.

Offices: 11149 Research Blvd, Austin, Texas 78759, US

Financial Services
View all jobs at Austin Telco Federal Credit Union

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