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Full-time
associate degree, bachelor degree
Posted 2d ago
~40 hrs/week
Responsibilities
The manager will plan, direct, and coordinate all pressure management repair operations while ensuring safety policies and production schedules are met. They will also collaborate with sales and operations departments to resolve customer issues and drive process improvements.
Requirements
Candidates must have at least three years of supervisory experience in a related industry and a working knowledge of pressure relief valve repair. An associate degree in a technical or business discipline is required, with a bachelor's degree being highly desirable.
Full job description
Company Description:
For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions — with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to our customers throughout the Central and Gulf Coast regions of Texas.
Specialties:
As a local Impact Partner of Emerson, we offer a broad base of superior solutions including the top product lines for a given application. Our specialties at Puffer-Sweiven include:
Process Control & Safety Systems
Control Valves & Regulators
Isolation Valves & Actuation
Oil & Gas Automation
Reliability Solutions & Services
Pressure Management
Specialty Pumps & Rotating Equipment
Instrumentation
Maintenance & Repair Services
DUTIES AND RESPONSIBILITIES
Implement safety policies consistent with the company’s general policies and any production specific policies.
Help resolve personnel issues as needed.
Plan, direct, coordinate, manage and monitor all Pressure Management Repair operations.
Review financial statements and data. Utilize financial data to improve profitability. Plan effective strategies for the financial well-being of the Company.
Oversee production schedules to ensure that customer delivery requirements are met.
Report on service levels and continually identify process improvements.
Work closely with the Sales department to understand customers’ requirements, resolve customer issues and plan for future workload.
Work with Operations and Sales departments to resolve any non-conformances and execute effective corrective action to prevent reoccurrence.
Meet with Sales, Customers and Operations personnel on various projects and initiatives as needed.
Oversee work processes to ensure that internal and external quality programs are followed.
Schedule staff to ensure appropriate supervision of all duties in the Pressure Management Value Stream.
Promote and provide a safe and healthful workplace, which includes but is not limited to:
Ensuring availability of required personal protective equipment
Supporting supervisors in their health and safety activities and initiative
Evaluating health and safety performance of supervisors
Ensuring you and your subordinates complete safety training by the due date
Performs related duties as required.
QUALIFICATIONS
Education/Knowledge:
Associates Degree in technical or business discipline or equivalent combination of education and experience. Bachelor’s degree highly desirable.
Working knowledge of Pressure Relief Valve Repair and valve repair Certification Requirements
Experience/Skills
Minimum three years supervisory experience in related or similar industry
Experience with Microsoft Office and other production software
Strong written and verbal communication skills and the demonstrated ability to communicate and coordinate with a cross section of other employees and customers.
Strong customer service skills including the ability to develop rapport and trust with other employees and customers.
Strong conflict resolution and problem-solving skills.
Strong ability to work in a fast-paced, high work volume environment with set deadlines.
Puffer‑Sweiven has supported process operations for over 80 years—helping facilities run safer, smarter, and more reliably.
As an Emerson Impact Partner, we deliver automation, control, and safety solutions that improve uptime, reduce risk, and optimize performance. We serve as a trusted, local point of contact—backed by Emerson’s global technology and an integrated network of expertise.
Our team combines deep product knowledge with hands-on field experience to deliver solutions that perform in real-world conditions.
Our strength is our people. As an employee-owned company, we are personally invested in the success of our customers—bringing accountability, responsiveness, and a long-term partnership mindset to every engagement.
Proudly serving the Central and Gulf Coast regions of Texas, we are committed to delivering solutions that perform—today and into the future.
Offices: 4230 Greenbriar, Stafford, Texas 77477, US · 621 Navigation Blvd, Corpus Christi, Texas 78408, US · 3405 TX-332, Freeport, Texas 77541, US · 12305 Kurland Dr, Houston, Texas 77034, US · 85 NE Loop 410, San Antonio, Texas 78216, US
Process Control & Safety SystemsControl Valves & RegulatorsIsolation Valves & ActuationOil & Gas AutomationReliability Solutions & ServicesPressure ProtectionSpecialty Pumps & Rotating EquipmentInstrumentationand Maintenance & Repair ServicesElectronics
How much do Customer Service & Support jobs in Texas pay?
Based on 4827 listings with disclosed salaries, most customer service & support jobs in Texas pay between $48k–$115k per year. Individual offers vary with seniority, company size, and specialization.
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