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Full-time
high school
Posted 11d ago
~40 hrs/week
Responsibilities
Engage and assist museum guests by providing information about Titanic artifacts and history while ensuring a high level of customer service. Perform daily opening and closing duties and support special events as required by management.
Requirements
Candidates must be able to work a flexible schedule including days, evenings, weekends, and holidays. The role requires the ability to stand for long periods and a willingness to learn and communicate historical information effectively.
Full job description
TITANIC IS A DRUG FREE WORKPLACE AND AN EQUAL OPPORTUNITY EMPLOYER.
POSITION SUMMARY
Engage and assist guests as they explore our museum and its amazing collection of artifacts. Desire to exceed guest service expectations and knowledge of Titanic's boarding passes and artifacts is vital.
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Essential Functions
Crew members must be able to work a varied schedule - days, evenings, weekends, holidays
Greet and direct passengers, coaches, tours and buses.
Enhance guest experience by forming a connection with guest boarding passes and its history of an actual Titanic passenger crew.
Provide guest assistance throughout museum tour by answering questions regarding our artifacts and introducing Titanic trivia unheard of by the general public.
Assist with special events held at the museum and other locations as deemed by management.
Perform opening and closing duties.
Aptitude to quickly familiarize yourself with Titanic's history, her passengers and our museum.
Provide passengers with first class guest service.
Create a happy, respectful and courteous environment.
Ability to communicate well, interact and enjoy children.
Assist with maintaining your designated area.
Willingness to adapt to an ever-changing environment.
Availability to work varied shifts including evenings, weekends, and holiday.
SKILLS & ABILITIES
Education: Less than high school education
Experience:
experience in public speaking
experience in customer service
Customer Service Computer Skills: Aptitude for learning company based software.
Other Physical Requirements
Must be able to stand for long periods of time
WORK ENVIRONMENT
May have some exposure to outside climates for extended periods of time.
The World's Largest Museum Attraction!
Two locations: Branson, Missouri & Pigeon Forge, Tennessee
Industry
Museums, Historical Sites, and Zoos
Company size
201-500 employees
Founded
2006
Headquarters
Pigeon Forge, Tennessee
LinkedIn followers
409
Welcome to the World's Largest Museum Attraction where TITANIC History Comes to Life with locations in Branson, Missouri and Pigeon Forge, Tennessee. We honor the 2,208 Passengers and Crew by sharing their stories every day. Each location has over 400 TITANIC Artifacts, each collection valued at over $4 Million. There's always a reason to visit TITANIC again!
Offices: 2134 Parkway, Pigeon Forge, Tennessee 37863, US · 3235 W 76 Country Boulevard, Branson, MO 65616, US
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