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Full-time
Bonus incentive plan, Paid time off, Retirement planning with company match, Employee Assistance Program, Employee discount, Medical insurance
Posted 8d ago
~40 hrs/week
Responsibilities
The apparel processor is responsible for sorting, hanging, and tagging donated items while ensuring they meet quality standards. They must also maintain a clean workspace and provide excellent customer service to donors and shoppers.
Requirements
Candidates should have knowledge of brand names, fashion trends, and price points for apparel. The role requires the ability to identify flaws in items and meet production targets in a retail setting.
Full job description
Join us in making a meaningful impact in Mayfield Heights!
We are hiring retail associates to sort, hang, and tag quality apparel and domestic donations, ensuring quality standards for soft-line departments. You will uphold customer service standards by greeting and thanking customers and donors, according to agency policies and procedures.
Key Responsibilities:
Stay knowledgeable of brand names, current and vintage items, fashion trends, and price points for apparel and domestic categories.
Sorts apparel into salable and salvage categories. Provides quality assurance by checking for tears, stains, wetness, smell, soiled, broken zippers, and missing buttons. Items must be flaw-free.
Hangs and tags quality donations quickly, according to agency standards, while meeting or exceeding individual production targets.
Always maintain the processing area in a neat and clean condition. The station should always be ready for the next shift.
Embodies DGR MODE Guiding Principles.
Other duties as assigned.
At Goodwill, we are committed to serving our community by delivering high-quality goods, fostering a supportive environment, and maintaining an inclusive and equitable workplace. Our mission is to act as stewards of donations and the environment while celebrating success and adapting to change.
Some of the great perks of working at Goodwill:
Bonus incentive plan
Generous paid time off
Retirement planning with company match
Employee Assistance Program
Employee discount
Employees who work full-time are also eligible for:
Medical, dental, & vision benefits at a fraction of the premium cost
Short-term and long-term disability insurance at no cost
Life insurance at no cost
Paid holidays
Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Goodwill Industries of Greater Cleveland and East Central Ohio, Inc. is a 501(c)3 Non-Profit that works to improve the quality of life and employment opportunities for all people. Our Mission Services Department offers a wide variety of programs and services that help local individuals build the life and employment skills they need to succeed. Goodwill operates Thrift Stores to supplement funding for these programs.
Looking for a career that makes a difference in your life and in the lives of others? Look no further! A career with Goodwill Industries of Greater Cleveland and East Central Ohio, Inc. gives you the opportunity to do just that - and have fun doing it!
What makes Goodwill a unique employer? Our Beyond Great Program: Beyond Great Training for every employee consisting of customer service training (internal and external), how to enjoy work, going beyond great in all areas, fun days each month, shooting star recognition programs and more. Based on the book, The Dream Manager by Matthew Kelly, our on-site Dream Facilitators help employees articulate and achieve their personal and professional dreams. We offer a Wellness Program with annual health fair/screening, healthy-focused agency-wide campaigns and direct access to a health coach. Our Emerging Leader Program pairs up-and-coming leaders within Goodwill with mentors for a one-year program. Choose a career that allows you to grow and develop both personally and professionally within a fun environment – choose Goodwill!
Offices: 408 Ninth St. SW, Canton, Ohio 44707, US · 6880 Pearl Road Unit 1, Middleburg Heights, Ohio 44130, US · 1360 East 9th Street, Ste. 550, Cleveland, Ohio 44114, US · 1260 Monroe Street, Ste. 35, New Philadelphia, Ohio 44663, US · 103 Main Street, Wintersville, Ohio 43953, US
How much do Customer Service & Support jobs in Ohio pay?
Based on 2453 listings with disclosed salaries, most customer service & support jobs in Ohio pay between $45k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Ohio right now?
There are currently 29,651 open customer service & support positions in Ohio listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Ohio?
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., Great Clips Inc., Kroger, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Ohio?
Yes — 1398 of the 29651 open customer service & support positions offer remote or hybrid work (682 remote, 716 hybrid).
How do I apply for Customer Service & Support jobs in Ohio?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.