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Part-time
Posted 7d ago
~25 hrs/week
Responsibilities
The Client Service Representative acts as the initial point of contact for bank clients, managing retail and commercial banking transactions such as deposits and withdrawals. They also identify client financial needs to provide appropriate referrals to bankers while ensuring efficient branch operations.
Requirements
Candidates should possess excellent communication and client service skills, along with proficiency in computer systems and basic banking equipment. Previous cash handling experience is considered beneficial for this role.
Full job description
Description
The Old Fort Banking Company
The Old Fort Banking Company is an employee-owned and operated financial institution, and a privately held subsidiary of Gillmor Financial Services, Inc. Established in 1916, the
bank is headquartered in Tiffin, Ohio. Old Fort Bank is known for our strong relationships with our clients and communities we serve. We have:
More than 100 associates
Approximately 27,541 clients
10 financial centers located in Bettsville, Clyde, Findlay, Fostoria, Fremont, Old Fort, Sugarcreek Township, Tiffin and Xenia.
Our Community is Our Cause
As a community-first bank, Old Fort Banking Company is proud to be a resource for local groups, organizations, and businesses. From charitable donations to sponsorships and involvement at local events, we take the time to help our communities thrive. Because when they succeed, we all do. It's about more than banking to us — it's about improving the places we call home.
We have established ourselves as a high performing community bank, measured in terms of our reputation for extraordinary client service, our ability to attract and retain the best and brightest people, and for the superior financial results we produce.
Client Focused
At OFBC we are focused on our client relationships. As a CSR, you report to the Financial Center Manager and are the initial contact for our clients. You are client focused, ensuring all visitors feel welcome the moment they walk in the door by helping clients with all their retail and commercial banking transactions. You are responsible for accurately handling all banking needs of our clients, including deposits, withdrawals, cashier’s checks, and foreign exchange. In addition, CSR’s, through their conversations with the clients, listen to uncover financial needs and transition clients to a banker to further assist, you act as a resource in identifying and resolving client servicing issues through strong client relationship skills.
Your Role
20-25 hours per week
Schedule varies between the hours of Monday - Friday 8:15 am to 5:15 pm, rotating Saturdays 8:15 am to 12:15 pm
Delivers a unique client experience aimed at improving client financial wellbeing and creating loyalty
Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner
Handles transactions efficiently and accurately by accepting account deposits and withdrawals, verifying cash and endorsements of checks.
Accepts loan payments, issues money orders, cashier checks, traveler checks, foreign currency, cash advances and U.S. Savings Bonds.
Processes all transactions within authorized limits, which includes check-cashing limits - obtains manager approval on all required transactions.
Identifies opportunities through meaningful conversations with clients, making appropriate referrals to consumer and commercial bankers.
Requirements
Your Knowledge and Experience
Excellent client service and communication skills, with the ability to interact with a variety of bank clients.
Previous cash handling experience is beneficial.
Proficient computer skills, which includes the ability to use a keyboard, ten-key pad and basic capability to access information contained within bank wide systems.
Effectively manage multiple priorities, work in a fast paced, changing environment and maintain a commitment to accuracy and timeliness.
Follow policies, procedures and written instructions, as well as verbal instructions or directions from his/her manager.
Working Together to Make Things Happen. Member FDIC. Equal Housing Lender. NMLS 631428
Industry
Banking
Company size
51-200 employees
Founded
1916
Headquarters
Tiffin, Ohio
LinkedIn followers
550
The Old Fort Banking Company is a locally owned and operated financial institution. Founded in 1916, by the citizens of the village of Old Fort, the Bank continues to build on a strong foundation of excellence.
Privacy Policy: https://www.oldfortbank.com/privacy-policy.html
Headquartered in Tiffin, Ohio, The Old Fort Bank is an independent bank that operates through a community banking model that is the foundation for local decision making and provides the basis for client service that is reliable, responsive, competent and empathetic.
Since opening its doors for business, The Old Fort Banking Company has had one mission...to provide its clients with value-based products and services, delivered with a personal touch by knowledgeable staff members.
The Old Fort Banking Company proudly serves Allen, Greene, Hancock, Sandusky, Seneca and Wood Counties, with financial centers in Bettsville, Clyde, Findlay, Fostoria, Fremont, Old Fort, Tiffin and Sugarcreek Township. Old Fort Bank also operates a mortgage loan production facility in Xenia and a commercial loan product office in Lima. Old Fort is a recognized leader in community banking throughout the area in assisting members of the community, including local businesses and corporations.
At Old Fort Bank, we have spent nearly 100 years sharing our knowledge and experience with our clients. By offering personal attention and sound advice, we assist our clients in making informed choices as they set a course to obtain their long-term financial goals and manage their day-to-day finances.
Member FDIC. Equal Housing Lender. Old Fort Bank NMLS 631428
Offices: 33 E Market St, Tiffin, Ohio 44883, US · 634 W. Market St., Tiffin, OH 44883, US · 238 State St, Bettsville, Ohio 44815, US · 651 W McPherson Hwy, Clyde, Ohio 43410, US · 15030 Flag City Dr, Findlay, Ohio 45840, US
Commercial LendingConsumer and Mortgage LendingTreasury ManagementPersonal and Business Checking and SavingsBill PaymentOnline and Mobile Bankingand Personalized ServiceMortgageBankingFinancial Services
How much do Customer Service & Support jobs in Ohio pay?
Based on 2415 listings with disclosed salaries, most customer service & support jobs in Ohio pay between $45k–$103k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Ohio right now?
There are currently 29,434 open customer service & support positions in Ohio listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Ohio?
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., AutoZone, Great Clips Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Ohio?
Yes — 1385 of the 29434 open customer service & support positions offer remote or hybrid work (672 remote, 713 hybrid).
How do I apply for Customer Service & Support jobs in Ohio?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.