Fenix Parts is a leading recycler and reseller of original equipment manufacturer (OEM) automotive products in the United States. The Fenix companies have been in business an average of more than 25 years and currently o…
Skills: Customer Service, Communication Skills, Multitasking, Computer Proficiency, Attention To Detail
Fenix Parts, Inc. is one of the nation’s leading recyclers and resellers of original equipment manufacturer (OEM) automotive products. The Fenix companies have been in business more than 25 years and currently oper…
Skills: Forklift Operation, Heavy Equipment Operation, Welding, General Maintenance, Automotive Parts Knowledge
Strategic Account Manager - Used Auto Part Sales - No Weekends
Hurst, Texas, United States · Remote OK
Senior$3M raised
Top Performers Wanted – Multiple U.S. Markets | Remote & Onsite We are aggressively expanding and hiring experienced Strategic Account Managers (SAMs) across major U.S. cities. If you already sell used auto parts a…
Skills: Used Auto Part Sales, Account Management, Business Development, Closing, Relationship Management
Join the Green Automotive Revolution at Fenix Parts About Fenix Parts: Fenix Parts isn’t just a company; it's an essential part of the automotive recycling revolution. As a leading force in the recycling and resale…
Skills: Shipping and Receiving, Quality Control, Data Entry, Forklift Operation, Warehouse Management
Town of De Witt, New York, United States · On-site
$17/hr–$25/hr
Entry level$3M raised
Join the Green Automotive Revolution at Fenix Parts About Fenix Parts: Fenix Parts isn’t just a company; it's an essential part of the automotive recycling industry. As a leading force in the recycling and resale o…
Join the Green Automotive Revolution at Fenix Parts About Fenix Parts: Fenix Parts isn’t just a company; it's an essential part of the automotive recycling revolution. As a leading force in the recycling and resale…
Skills: Shipping And Receiving, Quality Control, Data Entry, Forklift Operation, Warehouse Management
Drive Your Career Forward with Fenix Parts About Fenix Parts: Fenix Parts isn’t just a company; it's an essential part of the automotive recycling revolution. As a leading force in the recycling and resale of OEM a…
Join Fenix Parts and Excel in Accounts Payable About Fenix Parts: Fenix Parts isn’t just a company; it's an essential part of the automotive recycling revolution. As a leading force in the recycling and resale of O…
We are looking for exceptional individuals to join our growing team! If you enjoy working with customers and numbers this is the job for you! SUMMARY Responsible for the proper payment of invoices to vendors. This role a…
Skills: Accounts Payable, Data Entry, General Math, Verbal Communication, Organization Skills
Delivery Driver | Auto Parts | No Weekends | Competitive Pay
Palmyra, New York, United States · On-site
$20/hr–$22/hr
Entry level$3M raised
Drive Your Career Forward with Fenix Parts About Fenix Parts: Fenix Parts isn’t just a company; it's an essential part of the automotive recycling revolution. As a leading force in the recycling and resale of OEM a…
About the Role: The Customer Service Driver at Gary's U-Pull-It plays a crucial role in ensuring customer satisfaction by providing timely and efficient transportation customers through the facility. This position requir…
Job Title: Territory Sales Manager (TSM) Position Summary The TSM is responsible for managing and growing an assigned book of business while actively acquiring new customers. This role balances in-field selling with outb…
Fenix Parts, Inc. is one of the nation’s leading recyclers and resellers of original equipment manufacturer (OEM) automotive products. The Fenix companies have been in business more than 25 years and currently oper…
Skills: Forklift Operation, Small Equipment Operation, Heavy Equipment Operation, General Maintenance, Mechanical Equipment Knowledge
Join the Green Automotive Revolution at Fenix Parts About Fenix Parts: Fenix Parts isn’t just a company; it's an essential part of the automotive recycling revolution. As a leading force in the recycling and resale…
Skills: Automotive Part Removal, Forklift Operation, Quality Control, Mechanical Aptitude, Data Entry
Town of Queensbury, New York, United States · On-site
$22/hr–$25/hr
Entry level$3M raised
Join the Green Automotive Revolution at Fenix Parts About Fenix Parts: Fenix Parts isn’t just a company; it's an essential part of the automotive recycling revolution. As a leading force in the recycling and resale…
Skills: Automotive Part Removal, Forklift Operation, Quality Control, Mechanical Aptitude, Data Entry
Join the Green Automotive Revolution at Fenix Parts About Fenix Parts: Fenix Parts isn’t just a company; it's an essential part of the automotive recycling revolution. As a leading force in the recycling and resale…
Skills: Automotive Part Removal, Forklift Operation, Quality Control, Mechanical Aptitude, Data Entry
Join the Green Automotive Revolution at Fenix Parts About Fenix Parts: Fenix Parts isn’t just a company; it's an essential part of the automotive recycling industry. As a leading force in the recycling and resale o…
Join the Green Automotive Revolution at Fenix Parts About Fenix Parts: Fenix Parts isn’t just a company; it's an essential part of the automotive recycling industry. As a leading force in the recycling and resale o…
Drive Your Career Forward with Fenix Parts About Fenix Parts: Fenix Parts isn’t just a company; it's an essential part of the automotive recycling revolution. As a leading force in the recycling and resale of OEM a…
Berkeley Township, New Jersey, United States · On-site
$22/hr–$26/hr
Entry level$3M raised
Drive Your Career Forward with Fenix Parts About Fenix Parts: Fenix Parts isn’t just a company; it's an essential part of the automotive recycling revolution. As a leading force in the recycling and resale of OEM a…
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$18/hr–$20/hr
Full-time
Posted 16h ago
~40 hrs/week
Responsibilities
Acts as the primary point of contact for walk-in customers, handling counter transactions and order readiness. Provides administrative and clerical support to the sales and operations teams to ensure efficient site production and fulfillment.
Requirements
Requires strong communication skills, basic computer proficiency, and the ability to multitask in a fast-paced environment. Experience in counter sales, logistics, or the automotive parts industry is preferred.
Full job description
Fenix Parts is a leading recycler and reseller of original equipment manufacturer (OEM) automotive products in the United States. The Fenix companies have been in business an average of more than 25 years and currently operate from 30+ locations throughout the U.S. Our primary business is auto recycling, which is the recovery and resale of OEM parts, components and systems.
Position Summary
The Customer Operations Specialist serves as the primary front-office and walk-in customer point of contact at the site. This role supports customers, sales, dispatch, and operations by handling counter transactions, administrative tasks, and order coordination that allow General Managers, Operations, and Sales teams to remain focused on production, fulfillment, and revenue generation.
This position is not a call-queue sales role. Instead, it functions as a front-office clerk and site support role, responsible for walk-in customer service, counter transactions, order readiness, and clerical support activities.
Key Responsibilities
Customer Service & Counter Operations
Serve walk-in customers professionally and efficiently.
Process customer pickups and verify order readiness.
Collect and apply COD and credit card payments and issue receipts.
Coordinate with dispatch and operations to resolve counter issues.
Contact customers to verify readiness of returns pickups.
Maintain a clean and professional front-office and counter area.
Order & Work Order Support
Locate and verify CPU and pickup orders for walk-in customers.
Review unconfirmed work orders and escalate delays.
Assist with RMAs, partial credits, and resolution entry.
Communicate clearly with sales, dispatch, and customer service.
Administrative & Clerical Support
Assist with daily reconciliations and cash handling support.
Apply checks, manage mail, and support cash deposits.
Track PO returns and vendor credits.
Support scrap, restock, and inventory clerical tasks.
Run and monitor reporting as needed by the GM to support site operations.
Operations & Site Support
Assist with restocksand basic inventory organization.
Support CPU shakedowns and order verification.
Coordinate freight and customer pickups.
Perform light site support duties as assigned.
Required Skills & Qualifications
Strong customer service and communication skills.
Ability to multitask in a fast-paced environment.
Basic computerproficiency.
Attention to detail and professionalism.
Preferred Qualifications
Experience in counter sales or front-office administration.
Be part of something big. Join our amazing team, today! Transitioning military professionals are encouraged to apply!
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
Fenix Parts is a leading automotive recycler and reseller of original equipment automotive products in the United States. The Fenix companies currently operate from over 38 locations in 14 states with decades of experience.
Our primary business is auto recycling, which is the recovery and resale of OEM parts, components and systems reclaimed from vehicles being removed from the road.
Our content includes dramatizations for entertainment purposes
Offices: 860 Airport Fwy, Suite 701, Hurst, Texas 76054, US · 12270 New Kings Rd, Jacksonville, Florida 32219, US · 1245 Sleepy Hollow Rd, Milford Township, Pennsylvania 18073, US · 1551 Carson St, Fort Worth, Texas 76117, US · 26 Lower Warren St, Queensbury, New York 12804, US
Fenix Parts is a leading automotive recycler and reseller of original equipment automotive products in the United States. The Fenix companies currently operate from over 38 locations in 14 states with decades of experience.
Our primary business is auto recycling, which is the recovery and resale of OEM parts, components and systems reclaimed from vehicles being removed from the road.
Our content includes dramatizations for entertainment purposes
Offices: 860 Airport Fwy, Suite 701, Hurst, Texas 76054, US · 12270 New Kings Rd, Jacksonville, Florida 32219, US · 1245 Sleepy Hollow Rd, Milford Township, Pennsylvania 18073, US · 1551 Carson St, Fort Worth, Texas 76117, US · 26 Lower Warren St, Queensbury, New York 12804, US