MLV Ticket Sales & Service Intern (Full-Time, Seasonal)
Saint Paul, Minnesota, United States · On-site
Entry level
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Customer Service Rep(01956) - 1406 E college drive, Marshall MN
Marshall, Minnesota, United States · On-site
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MLV Ticket Sales & Service Intern (Full-Time, Seasonal)
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Full-time, Temporary, Internship
bachelor degree
Medical, Dental, Vision, Retirement
Posted 24d ago
~40 hrs/week
Responsibilities
Support ticket sales and fan engagement initiatives to drive revenue and enhance the guest experience. Assist with game-day operations, community events, and season ticket member retention efforts.
Requirements
Requires a bachelor's degree in Sports Management, Business, or a related field, or equivalent experience. Proficiency in Microsoft Office and CRM tools is preferred along with strong communication and organizational skills.
Full job description
Ticket Sales and Service Intern: $16.37 per hour
Position Summary: The Intern, Ticket Sales and Service for Minnesota Major League Volleyball plays an integral role in delivering an exceptional fan experience while supporting ticket sales, game-day operations, and community engagement initiatives. This position provides hands-on experience across multiple areas of professional sports, allowing interns to develop valuable skills in sales, customer service, event operations, and relationship building. By contributing to fan engagement and revenue-generating efforts, the intern helps strengthen the organization's connection with its supporters and drive the continued growth of professional volleyball in Minnesota.
Responsibilities/Essential Functions:
Help to create an outstanding experience for fans by supporting customer service, game-day operations, and community engagement initiatives.
Deliver exceptional customer service while creating memorable fan experiences.
Support fan engagement initiatives through in-person interactions, phone calls, and digital communication.
Respond to fan inquiries via email and assist with customer service requests in a timely and professional manner.
Assist with season ticket member retention efforts by helping plan and execute special events, appreciation initiatives, and exclusive experiences.
Support game-day operations, including arena setup, fan activations, and promotional events.
Work home matches from designated sales and fan engagement locations within the arena to assist guests and promote ticket offerings.
Represent Minnesota Major League Volleyball at community events, youth tournaments, and promotional appearances to increase brand awareness and build relationships with fans.
Support ticket sales initiatives by generating new business opportunities, building relationships with prospective fans, and collaborating with internal departments to achieve organizational goals.
Assist the ticket sales team by conducting outbound outreach to prospective season ticket members, group buyers, and corporate partners.
Research and identify new sales leads for season memberships, group outings, premium seating, and special events.
Help achieve individual and team sales goals through proactive communication and relationship building.
Collaborate with the sales, marketing, and operations teams on daily projects, special initiatives, and event execution.
Perform other duties as assigned.
Position Requirements:
Formal Education & Certification:
Bachelor's degree in Sports Management, Sales, Business Management or related field, or equivalent experience.
Knowledge & Experience:
Customer service and sales experience preferred.
Sports industry experience preferred.
Proficient computer skills with ability to use Microsoft Word, Excel, Access and PowerPoint.
Familiarity with database management tools (i.e. CRM).
Personal Attributes:
Attention to detail with excellent written and verbal communication skills.
Excellent time management and organizational skills with ability to successfully prioritize and multi-task.
Ability to work collaboratively within team environments with a focus on quality fan and guest experience.
Ambitious go-getter, competitive, driven to make sales.
Must always demonstrate a positive attitude.
Driven to solve challenges and problem solve at the highest level.
Ability to work in a fast-paced environment and meet tight deadlines under pressure.
Have a friendly professional and confident manner.
Work Conditions:
Ability to work nights, weekends and holidays as needed for games and events.
Physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc.
Lifting up to 50 lbs.
Benefits offered including Medical, Dental, Vision, Retirement.
ADA/EEO Statement:
Our company is committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. If you require an accommodation to participate in the application process or perform the essential functions of the job, please contact the People Team to request an accommodation. We will engage in an interactive process to assess your needs and provide appropriate accommodations to enable you to perform the essential functions of the position unless it would cause an undue hardship.
We are an equal-opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. It is our policy to provide equal employment opportunity for all employees and applicants for employment. We value diversity and inclusion in our workplace and promote a work environment that respects and supports individuals without bias.
Related keywords
Major League VolleyballSports ManagementTicket SalesCRMMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft AccessFan ExperienceLead GenerationEvent ExecutionSeason Ticket MembershipsCorporate PartnershipsSports Industry
Our purpose is to Create a Greater State of Hockey, a greater connection to our community.
Industry
Entertainment Providers
Company size
201-500 employees
Founded
2008
Headquarters
Saint Paul, Minnesota
LinkedIn followers
905
MINNESOTA SPORTS & ENTERTAINMENT is a team of talented and empowered individuals that infuse a passionate spirit into our events and the MN Wild! Our purpose is to Create a Greater State of Hockey, a greater connection to our community. We do this through commitment to serving our organization, serving one another, our fans and guests and our community. We create moments that turn into memories.
Offices: 317 Washington Street, Saint Paul, Minnesota 55102, US · 730 3rd St, Des Moines, Iowa 50309, US
How much do Customer Service & Support jobs in Minnesota pay?
Based on 1874 listings with disclosed salaries, most customer service & support jobs in Minnesota pay between $50k–$111k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Minnesota right now?
There are currently 15,232 open customer service & support positions in Minnesota listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Minnesota?
Companies currently hiring include Domino's, Kwik Trip, Inc., Bagel Brands, Hy-Vee, Inc., Circle K, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Minnesota?
Yes — 935 of the 15232 open customer service & support positions offer remote or hybrid work (343 remote, 592 hybrid).
How do I apply for Customer Service & Support jobs in Minnesota?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Minnesota