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Customer Service Representative- Edina (Full Time)
Edina, Minnesota, United States · On-site
$18/hr–$23/hr
Entry level$9M raised
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$22/hr–$23/hr
Full-time
high school, associate degree
401(k) Match, Discretionary Profit Sharing, Health Insurance, Dental Insurance, Vision Insurance, Life Insurance
Posted 23d ago
~40 hrs/week
Responsibilities
Serve as the primary point of contact for members by processing transactions and providing personalized financial solutions. Build long-term relationships and consult with members to support their overall financial well-being.
Requirements
Requires a high school diploma and the ability to obtain an MLO registration and Notary license. Preferred candidates have one year of retail banking or member service experience and strong cash handling skills.
Full job description
Company Description
Ent Credit Union and Wings Credit Union joined forces in January 2026. This merger means more opportunities, expanded resources, and a shared commitment to delivering exceptional member service. Together, we become more - empowering members, communities, and teams through a bold, unified future. Both organizations bring a strong legacy of member satisfaction, operational excellence, financial stability, and community impact. Recognized locally and nationally as best-in-class financial institutions and employers of choice, each is known for its commitment to financial well-being and philanthropic leadership. Join us during this transformative time and be part of shaping the future of banking! To learn more about the merger, click here.
Job Description
Hours: Monday-Friday 8:45am-5:15pm, every other Saturday 8:45am-1:15pm.
Full‑time | Member‑Focused | Career Growth | Incentive Eligible
At Wings Financial, our Universal Bankers are the welcoming face of the branch, and the trusted partner our members rely on. If you love connecting with people, solving problems, and creating meaningful financial experiences, this is a place where you can build a long‑term career.
Why This Role Matters Our Universal Bankers do more than process transactions. They build relationships, uncover needs, and help members feel confident and supported. You will be part of a high‑performing, collaborative team led by a manager who values communication, structure, and personal growth.
What You’ll Do
• Create exceptional member experiences through warm, personalized service
• Support members with everyday banking needs and financial solutions
• Consult with members to understand their goals and offer products that support their financial well‑being
• Assist with consumer lending, account opening, digital banking, and problem resolution
• Contribute to a positive, team‑oriented branch culture
• Participate in ongoing training and development to grow your skills
What Makes This Role Stand Out
• Time‑and‑a‑half pay on Saturdays
• Monthly incentive opportunities
• Annual bonus program
• Clear career pathing into licensed roles, digital banking, wealth management, and leadership
• Supportive, structured branch environment with strong leadership
• Stable, member‑focused credit union culture
What We’re Looking For
• A warm, engaging personality
• Strong communication skills
• Curiosity and willingness to learn
• Ability to build rapport with all types of members
• Comfort working in a structured, fast‑paced environment
• Customer service or sales experience is helpful, but not required
Why You’ll Love Working Here You’ll join a team that values authenticity, teamwork, and doing what’s right for our members. You’ll be supported, coached, and given opportunities to grow. And you’ll be part of a branch that truly feels like a community.
Qualifications
High School diploma required, some college preferred.
Proven sales skills and 1 year member service or retail banking experience preferred.
Cash handling experience preferred.
Knowledge of banking and/or credit union regulations, preferred.
Experience recommending products and plans to improve a member’s financial position, preferred.
Ability to work efficiently in a fast-paced and sometimes stressful environment while having the desire to maintain quality of service.
Excellent member service skills with a member focused mindset.
Acts as part of a cohesive team, demonstrating excellent people skills and the ability to interact positively with other employees.
Proficient with MS Office products and general office equipment.
Comfortable and confident with self-service technology.
Good organizational skills, detail oriented with strong emphasis on accuracy and integrity.
Ability to maintain composure, and problem solve with a positive solutions-oriented mindset.
Excellent verbal and non-verbal communication skills.
Required to obtain or possess a Mortgage Loan Originator (“MLO”) unique qualifier (NMLS registration number). Must have the ability to successfully complete all MLO Registry requirements, including passing background and credits checks and submitting to fingerprinting and to any other requirements of the rules enacted pursuant to the S.A.F.E. Act.
Bondable.
Notary license required upon hire.
Additional Information
Pay Range: $22.25-$23.50/hr. plus monthly incentives and 3% annual target bonus.
The estimated hiring range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
BENEFITS:
Generous 401(k) match
401k Discretionary Profit Sharing
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short Term and Long Term Disability
Health Savings Account with company contribution
Employee Assistance Program
Paid Vacation, Sick, Floating Holidays and Volunteer Time Off
Paid Holidays
Tuition Reimbursement
Paid Parental Leave
We anticipate this position to close on 07/24/2026. Please submit your application at your earliest convenience to be considered.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
At Wings Credit Union, we promise to make progress personal and help every member thrive. Wings Credit Union and Ent Credit Union united in a merger of equals on Jan. 1, 2026, creating a stronger, member-focused financial cooperative serving nearly 1 million members. Wings operates with dual headquarters in Apple Valley, Minnesota, and Colorado Springs, Colorado.
Wings Credit Union is an Equal Housing Lender and Equal Opportunity Lender and is federally insured by NCUA.
Offices: 11550 Ent Pkwy, Colorado Springs, Colorado 80921, US · 14985 Glazier Avenue, Apple Valley, MN 55124, US
How much do Customer Service & Support jobs in Minnesota pay?
Based on 1874 listings with disclosed salaries, most customer service & support jobs in Minnesota pay between $50k–$111k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Minnesota right now?
There are currently 15,232 open customer service & support positions in Minnesota listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Minnesota?
Companies currently hiring include Domino's, Kwik Trip, Inc., Bagel Brands, Hy-Vee, Inc., Circle K, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Minnesota?
Yes — 935 of the 15232 open customer service & support positions offer remote or hybrid work (343 remote, 592 hybrid).
How do I apply for Customer Service & Support jobs in Minnesota?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Minnesota