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Customer Service Rep(01980) - 14875 S Robert Trail
Rosemont, Maryland, United States · On-site
Entry level$1.3B raised
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Skills: Driving, Navigation, Customer Service, Cash Handling, Order Processing
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Pet Supplies Plus 4503
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Prince George's County, Maryland, United States · On-site
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Pet Supplies Plus 4503
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Prince George's County, Maryland, United States · On-site
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Rockville, Maryland, United States · On-site
$42k–$70k/yr
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Food Prep/Server - National Emergency Training Center
Emmitsburg, Maryland, United States · On-site
Entry level
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$80k–$120k/yr
Full-time
Paid Holidays, Paid Time Off, Paid Training, Stock Awards, Medical Insurance, Vision Insurance
Posted 19d ago
Apply by Aug 21
~40 hrs/week
Responsibilities
Act as the primary face of the dealership for service customers by presenting and selling necessary vehicle products and services. Manage the end-to-end service process, including providing repair estimates, scheduling appointments, and ensuring high customer satisfaction scores.
Requirements
Candidates must be at least 18 years old with a valid driver's license and the ability to pass a background check and drug test. Previous experience as an automotive Service Advisor is heavily preferred.
Full job description
Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Service Advisor, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused Service Advisor who will help us redefine the car-buying experience.
The Service Advisor is the face of the dealership for service customers. It is the Service Advisor’s responsibility to present and sell needed products, and or, services to the customer in a professional manner while adhering to the manufacturer’s published maintenance schedule and requirements. In doing so it is expected that the Service Advisor will build rapport with the customer to promote customer satisfaction and customer retention.
Greet customers in a timely, friendly manner and obtain pertinent vehicle information
Actively promote and build rapport with the customer
Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers’ specifications
Generate and provide customer with a complete and accurate estimate of repair
Establish and communicate completion time of repair with customer and technician
Answer incoming service calls
Maintain and schedule service appointments
Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI (Customer Satisfaction Index)
Strictly follow the manufacturer’s warranty guidelines and procedures
Conduct business in an honest manner that maintains the manufacturer Customer Satisfaction Index (CSI) at or above Asbury's specified goal(s) in service for district, regional and national scores
Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property
Must be able to manage in a fast paced work environment with limited supervision
Must have great customer service, phone and computer skills
Previous automotive Service Advisor experience heavily preferred
Must be a minimum of eighteen years of age
Must have a valid driver's license
Must be able to pass pre-employment screening (background & drug test)
Company Benefits:
Pay and Recognition:
Weekly pay
$80,000 - $120,000
Paid holidays & paid time off
Paid training
Stock Awards(select management and front-line team members eligible)
Asbury Automotive Group, Inc., headquartered in Sandy Spring, GA, is one of the largest automotive retailers in the U.S.
Industry
Motor Vehicle Manufacturing
Company size
10,001+ employees
Headquarters
Duluth, GA
LinkedIn followers
37,729
Asbury Automotive Group, Inc. (NYSE: ABG), headquartered in Sandy Springs, GA, a suburb of Atlanta, is one of the largest automotive retailers in the U.S., with 2024 revenues over $17 billion. As of September 30, 2025, Asbury operated 175 new vehicle dealerships, consisting of 230 franchises and representing 36 domestic and foreign brands of vehicles. Asbury also operates Total Care Auto, Powered by Landcar, a leading provider of service contracts and other vehicle protection products, and 39 collision repair centers. Asbury offers an extensive range of automotive products and services, including new and used vehicles; parts and service, which includes vehicle repair and maintenance services, replacement parts and collision repair services; and finance and insurance products, including arranging vehicle financing through third parties and aftermarket products, such as extended service contracts, guaranteed asset protection debt cancellation, and prepaid maintenance. Asbury is recognized as one of America’s Fastest Growing Companies 2024 by the Financial Times, a World’s Most Trustworthy Companies 2024 & 2025 by Newsweek, and one of America’s Most Successful Small-Cap Companies by Forbes for 2026.
Offices: 2905 Premiere Parkway, Suite 300, Duluth, GA 30097, US · 2905 Premiere Pkwy, Duluth, GA 30097, US
How much do Customer Service & Support jobs in Maryland pay?
Based on 1772 listings with disclosed salaries, most customer service & support jobs in Maryland pay between $47k–$109k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Maryland right now?
There are currently 11,234 open customer service & support positions in Maryland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Maryland?
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., Royal Farms, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Maryland?
Yes — 665 of the 11234 open customer service & support positions offer remote or hybrid work (289 remote, 376 hybrid).
How do I apply for Customer Service & Support jobs in Maryland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Maryland