This is a temporary position. JOB SUMMARY The FLEX Senior Product Manager leads product strategy, requirements, and delivery across Property Experience and Salesforce-based products. This role partners with business and …
Commercial Sales Representative Baltimore, MD 21224 We are hiring a highly driven Commercial Sales Representative looking to expand and grow our Commercial Department. For this position we are looking to hire an aggressi…
SUMMARY Responsible for providing cleaning services in assigned casino areas. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Clean all assigned public casino areas, restrooms, and offices throughout the entire resort complex …
Skills: Cleaning Services, Guest Service, Chemical Handling, Safety Compliance, Teamwork
Position Objective: Advanced Medical Assistant The Advanced Medical Assistant is an essential part of the Advanced Primary Care Team and facilitates meeting the goals of the Maryland Primary Care Program and Value Based …
Skills: Care Coordination, Patient Outreach, Patient Education, Clinical Tasks, Administrative Support
SUMMARY Responsible for achieving, and maintaining, an exceptional standard of cleanliness throughout the guest rooms of the hotel ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Vacuums, sweeps, scrubs, mops, and cleans carpe…
Skills: Cleaning, Guest Service, Communication Skills, Teamwork, Time Management
Facilities Coordinator – Be the Hub of Operations at The Village at Rockville! Pay Range: $25.00 - $33.00 per hour (Final offer based on your unique skills, experience, and professional background) The Village at Rockvil…
Skills: WorxHub, Microsoft Office, Facility Management Software, Customer Service, Data Entry
Additional $1.50/hr. for working 10pm-6am OVERVIEW Love meeting new people and shaking things up? Time to flex your hustle as a Multi-Store Supervisor! You'll be the secret sauce behind creating a positive, high-energy a…
Skills: Team Leadership, Delegation, Customer Service, Mentoring, Operational Management
EHS Assistant (Housekeeping) Full Time - Days 7am - 3:30pm
Frederick County, Maryland, United States · On-site
$17/hr–$19/hr
Entry level
Job Summary EHS Assistant is responsible for performing thorough 10-step cleaning and servicing of assigned areas of the Hospital in an orderly, systematic fashion using pre-approved products, tools and procedures. Incum…
Skills: Housekeeping, Cleaning, Sanitization, Attention to detail, Communication
WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives an…
Skills: Guest Experience, Technical Product Education, Client Relationship Management, Business Acumen, Team Leadership
NORMAN’S, the premiere, and fastest growing employee-owned Hallmark Gold Crown retailer in the East, is seeking a qualified Part Time Sales Leader for our store at Annapolis Harbour Center, Annapolis, MD. We are in…
NORMAN’S, the premiere, and fastest growing employee-owned Hallmark Gold Crown retailer in the East, is seeking a qualified Part Time Sales Leader for our store at Congressional Plaza, Rockville, MD. We are in the …
Retail Merchandising Support Associate, Montgomery - Part Time
Bethesda, Maryland, United States · On-site
$16/hr–$17/hr
Entry level
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Product Knowledge, Sales, Point of Sale Technology, Continuous Learning, Interpersonal Skills
NORMAN’S, the premiere, and fastest growing employee-owned Hallmark Gold Crown retailer in the East, is seeking a qualified Part Time Sales Associate for our location in Congressional Plaza, Rockville, MD. We are i…
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Product Knowledge, Communication, Sales, Point of Sale Technology, Continuous Learning
AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer Service, Sales, Inventory Management, Automotive Knowledge, Communication
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Safe Driving, Customer Service, Automotive Parts Knowledge, Loading and Unloading, Communication
Baltimore County, Maryland, United States · On-site
Entry level
JOB SUMMARY: The medical assistant performs patient care from intake to exit, assists with daily care, performs various medical tasks including but not limited to vitals, point of care testing, outreach, medication admin…
Skills: Patient care, Vitals collection, Point of care testing, Medication administration, Documentation
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! C…
Skills: Leadership, Decision Making, Customer Service, Sales Performance, Team Development
Position Summary This position is ONSITE in Bethesda, MD. National Capitol Contracting is seeking a highly organized and customer-focused AV Conference Services Event Planner to support the National Institutes of Health …
Washington County, Maryland, United States · On-site
$19/hr–$22/hr
Entry level
About Us: Meduit is a national leader in healthcare revenue cycle management, supporting hospitals and physician practices in 48 states. We focus on optimizing payments, allowing clients to focus on patient care, and pri…
Lead product strategy and delivery for Property Experience and Salesforce-based products to enhance associate productivity and guest experience. Partner with cross-functional teams to translate business needs into scalable technology solutions and manage the end-to-end product lifecycle.
Requirements
Requires a Bachelor's degree in a technical or business field and over 7 years of experience in software development or product management. Proven expertise in leading large-scale enterprise Salesforce implementations and driving Agile delivery is essential.
Full job description
This is a temporary position.
JOB SUMMARY
The FLEX Senior Product Manager leads product strategy, requirements, and delivery across Property Experience and Salesforce-based products. This role partners with business and technology team members to translate needs into scalable solutions, drive product execution, and deliver capabilities that enhance associate productivity and guest experience.
This is a highly cross-functional role operating in a complex, matrixed environment - requiring a balance of strategic thinking, analytical rigor, and hands-on delivery execution. A key emphasis of this position is proven experience leading large-scale, enterprise implementations that integrate Salesforce, while ensuring operational readiness and measurable improvements to user satisfaction and productivity.
CANDIDATE PROFILE Education and Experience
Required
Bachelor’s degree in Information Technology, Computer Science, Business Administration, Engineering, or a related field; equivalent combination of education and experience
7+ years of experience in software development, application delivery, product management, or related technology disciplines, including experience as a Product Owner, Product Manager, or similar product leadership role
Proven ability to translate complex business needs into scalable technology solutions, lead cross-functional teams, and drive Agile product delivery from strategy and roadmap through implementation and release
Preferred
Experience with Agile product management practices and tools, including Jira, Confluence, and related collaboration platforms
Experience leading large-scale enterprise implementations involving Salesforce, CRM platforms, customer experience solutions, or other enterprise technologies
Experience supporting hospitality, customer service, guest experience, loyalty, or service operations products and platforms
CORE WORK ACTIVITIES
Define and communicate product vision, strategy, and multi-quarter roadmaps aligned to business objectives and operational priorities
Partner with business stakeholders to identify opportunities, prioritize investments, and translate business needs into product requirements
Manage and prioritize the product backlog, ensuring epics, features, user stories, and acceptance criteria are clearly defined and development-ready
Lead end-to-end delivery of product capabilities across cross-functional teams, driving alignment, quality, and timely execution
Conduct business, process, and systems analysis to evaluate impacts, identify dependencies, and support solution design decisions
Document requirements, workflows, use cases, process flows, and solution designs to support development and implementation activities
Facilitate product planning activities, including roadmap reviews, backlog refinement, sprint planning, and release readiness assessments
Coordinate testing, validation, deployment, and release activities to ensure successful delivery and adoption of product enhancements
Manage risks, issues, dependencies, and trade-offs across multiple teams, systems, and initiatives
Collaborate with engineering, architecture, operations, and vendor teams to design and deliver scalable technology solutions
Drive enterprise implementations and product enhancements that improve associate productivity, operational efficiency, and user experience
Monitor product performance, adoption, and key metrics to evaluate outcomes and inform future roadmap decisions
Ensure solutions comply with security, privacy, accessibility, and data governance standards
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.
Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.
Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
How much do Customer Service & Support jobs in Maryland pay?
Based on 1745 listings with disclosed salaries, most customer service & support jobs in Maryland pay between $46k–$109k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Maryland right now?
There are currently 11,111 open customer service & support positions in Maryland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Maryland?
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., Royal Farms, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Maryland?
Yes — 656 of the 11111 open customer service & support positions offer remote or hybrid work (289 remote, 367 hybrid).
How do I apply for Customer Service & Support jobs in Maryland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Maryland