Baltimore, Maryland, United States · On-site
$18/hr–$20/hr
JOB SUMMARY: Provides support with the daily activities of the organization including but not limited to filing, telephone coverage, patient registration, and referrals as needed. Ensures delivery of quality patient serv…
Skills: Customer service, Patient registration, Data entry, Insurance verification, Telephone communication
Columbia, Maryland, United States · On-site
$73k–$102k/yr
JOB SUMMARY: This position is responsible for oversight of day-to-day medical clinic operations, including supervision of registered nurses and medical assistants, supply management and managing patient feedback. Works c…
Skills: Nursing leadership, Clinic operations, Staff supervision, Patient triage, Care coordination
Glen Burnie, Maryland, United States · On-site
$25/hr–$30/hr
JOB SUMMARY: The Clinical Pharmacy Technician will perform delegated pharmacy tasks to ensure the high functioning of clinical pharmacy programs under the general supervision of a Clinical Pharmacy Specialist. The Clinic…
Skills: Pharmacy operations, Patient outreach, Medication therapy management, Care coordination, Data documentation
Glen Burnie, Maryland, United States · On-site
$200k–$239k/yr
JOB SUMMARY: The Staff Physician provides clinical care to patients, based upon his/her specialty training, through an interdisciplinary and collaborative approach that takes into consideration the psychosocial aspects o…
Skills: Clinical care, Patient engagement, Diagnostic testing, Interdisciplinary collaboration, Electronic medical records
Baltimore, Maryland, United States · On-site
$200k–$250k/yr
JOB SUMMARY: Direct the day-to-day operations of the dental program while supervising department staff and performing general dentistry duties. MAJOR DUTIES AND RESPONSIBILITIES: Patient Focus • Provide comprehensiv…
Skills: General dentistry, Clinical operations, Staff supervision, Performance management, Patient diagnosis
Columbia, Maryland, United States · On-site
$17/hr–$22/hr
JOB SUMMARY: Provides support with the daily activities of the organization including but not limited to filing, telephone coverage, patient registration, and referrals as needed. Ensures delivery of quality patient serv…
Skills: Customer service, Patient registration, Data entry, Telephone etiquette, Insurance verification
Glen Burnie, Maryland, United States · On-site
$17/hr–$22/hr
JOB SUMMARY: Provides support with the daily activities of the organization including but not limited to filing, telephone coverage, patient registration, and referrals as needed. Ensures delivery of quality patient serv…
Skills: Customer service, Patient registration, Data entry, Telephone etiquette, Insurance verification
Baltimore, Maryland, United States · On-site
$22/hr–$28/hr
JOB SUMMARY: The Non-Clinical Educator assists in the planning, organization and execution of non-clinical education/training programs as identified through needs assessment, quality improvement, and implementation of ne…
Skills: Curriculum design, Training delivery, Instructional design, Analytical thinking, Critical thinking
Baltimore County, Maryland, United States · On-site
$17/hr–$22/hr
JOB SUMMARY: Provides support with the daily activities of the organization including but not limited to filing, telephone coverage, patient registration, and referrals as needed. Ensures delivery of quality patient serv…
Skills: Customer service, Patient registration, Telephone coverage, Data entry, Insurance verification
Columbia, Maryland, United States · On-site
$115k–$140k/yr
JOB SUMMARY: The Nurse Practitioner provides clinical care to patients, based upon his/her specialty training, through an interdisciplinary and collaborative approach that takes into consideration the psychosocial aspect…
Skills: Clinical care, Diagnostic testing, Patient engagement, Documentation, Physician consultation
Baltimore, Maryland, United States · On-site
$23/hr–$29/hr
JOB SUMMARY: Provides technical leadership on assigned group projects at CBHC-owned/leased properties. Provides oversight and assistance at all sites on life safety issues, consistent with Director/Manager’s guidan…
Skills: HVAC Maintenance, Preventive Maintenance, Technical Leadership, Facility Management, Regulatory Compliance
Baltimore, Maryland, United States · Hybrid
JOB SUMMARY: The Infectious Disease (ID) Nurse Coordinator role provides patient-centered nursing care in the specific setting of addressing HIV care and treatment in a multi-disciplinary team approach. This role is inte…
Skills: HIV Care, STI Treatment, Case Management, Phlebotomy, Patient Education
Baltimore, Maryland, United States · On-site
$120k–$140k/yr
JOB SUMMARY: Under supervision of the Chief Information Officer, this person will be responsible for the auditing of current systems as well as the development and support of the information security architecture that pr…
Skills: Network Administration, Systems Administration, Vulnerability Scanning, Penetration Testing, Incident Management
Baltimore, Maryland, United States · On-site
$22/hr–$28/hr
The Help Specialist is responsible for the daily triage and maintenance of hardware, peripherals, and productivity application issues. This role serves as the Tier-1 and first-level point-of-contact for the end user comm…
Skills: Microsoft Office, Microsoft Windows OS, Active Directory, Networking, Hardware Troubleshooting
Baltimore, Maryland, United States · On-site
$69k–$89k/yr
JOB SUMMARY: The Nurse Care Manager provides professional, patient centered nursing care in the ambulatory setting in accordance with the multi-disciplinary plan of care and established policies and procedures, under the…
Skills: Ambulatory care nursing, Case management, Patient assessment, Care planning, Medication reconciliation
Baltimore County, Maryland, United States · On-site
JOB SUMMARY: The medical assistant performs patient care from intake to exit, assists with daily care, performs various medical tasks including but not limited to vitals, point of care testing, outreach, medication admin…
Skills: Patient care, Vitals collection, Point of care testing, Medication administration, Documentation
Baltimore, Maryland, United States · On-site
$64k–$100k/yr
JOB SUMMARY: This position will be a member of a team of behavioral health providers in the Center of LGBTQ Health Equity at Chase Brexton Health Care and will provide direct behavioral health services in support of inte…
Skills: Behavioral Health Assessment, LGBTQ Care, Gender Affirmation Surgery Assessments, Crisis Intervention, Integrated Treatment Planning
Baltimore, Maryland, United States · On-site
$64k–$100k/yr
JOB SUMMARY: This position will be a member of a team of behavioral health providers in the Center of LGBTQ Health Equity at Chase Brexton Health Care and will provide direct behavioral health services in support of inte…
Skills: Behavioral Health Assessment, LGBTQ Care, Crisis Intervention, Treatment Planning, Gender Affirmation Surgery Assessments
Baltimore, Maryland, United States · On-site
$64k–$100k/yr
JOB SUMMARY: Provides direct integrated co-occurring behavioral health and substance use services in support of integrated primary care and behavioral health services. Behavioral Health encompasses prevention, interventi…
Skills: Behavioral Health Therapy, Substance Use Counseling, Crisis Intervention, Treatment Planning, Clinical Assessment
Baltimore, Maryland, United States · Hybrid
$115k–$140k/yr
JOB SUMMARY: Motivated and self-sufficient professional to work closely with the Medical Director of Population Health to address targeted care needs of patients assigned to Chase Brexton Health Care by the State of Mary…
Skills: Value Based Care, Telehealth, Chronic Disease Management, Patient Coordination, EMR Proficiency
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The Patient Service Representative manages daily front-office operations including patient registration, telephone inquiries, and insurance verification. They are responsible for maintaining accurate medical records and ensuring high-quality customer service for all patients and visitors.
Candidates must have a high school diploma or G.E.D. and at least one year of customer service experience. Experience in a medical office and familiarity with Electronic Medical Records (EMR) systems are preferred.
JOB SUMMARY:
Provides support with the daily activities of the organization including but not limited to filing, telephone coverage, patient registration, and referrals as needed. Ensures delivery of quality patient services through utilization of patient-focused processes, established work standards, and policies and procedures.
COMMUNICATION
• Answers telephone and responds to inquiry, directs caller to appropriate area, or initiates triage slip for medical personnel response.
• Greets and directs patients, salespeople, and visitors with courtesy and discretion, providing exemplary customer service.
• Effectively manages calls and deals with patient requests and complaints.
• Ability to read, comprehend and apply knowledge about insurance co-pays, deductibles and other insurance related information.
• Detects and corrects errors, completes forms, obtains needed information and maintains logs and files.
WORKPLACE COMPUTERS AND EQUIPMENT
• Registers patients and verifies that patient's record is up to date and accurate. Enters appropriate changes in CPS.
• Accurately enters confidential personal health information and financial information into CPS. Verifies insurance information.
• Manages files, initiates and replies to record requests photocopies records and documents for billing and/or legal services; sends and receives information via facsimile machine or email, complying with all laws pertaining to medical records.
• Works walk in patients into schedule
COMPLIANCE QUALITY & POLICY
• Complies with federal and local patient privacy laws.
• Verifies patient and or/guardian identification.
CHECKING, EXAMINING, AND RECORDING
• Collects and applies patient payments, adjustments, and reconciles daily cash reports.
TEAMWORK
• Assists in coverage for other areas.
• Performs other tasks as needed under the direction of the lead PSR and/ or Director of Operations.
• Maintains open relationships and lines of communication with co-workers
SKILLS/ABILITIES
Ability to deliver exceptional customer service by empathizing with customer/patient needs.
Skilled at working with diverse patient populations.
Analytical & Critical thinking skills needed to resolve conflicts and problem solve to meet customer needs.
Data entry skills with ability to check accuracy of detail work such as correct spelling of names, numbers, dates and times.
Ability to plan, prioritize, and organize work and adapt to possible changes to plan as necessary.
EDUCATION AND/OR EXPERIENCE:
Required: High school, G.E.D. or equivalent.
Required: One year of customer service experience.
Desired: Experience in a medical office preferred. Experience with Electronic Medical Records Systems
You're like no one else - and we LOVE that about you.
When you think about health care what comes to mind? Medical exams? Health insurance? Shots? At Chase Brexton Health Care, we think about ‘care.’ When patients come to Chase Brexton for their health care, they receive more than medical attention. Patients receive personalized, collaborative care and superior quality treatment focused on them. As a 501(c)(3) non-profit, Joint Commission accredited, Federally Qualified Health Center, we provide a range of clinical services from pediatrics and adult medical care to behavioral health services and dental, among others, and welcome more than 50,000 patients annually. And, though we continue to grow, our patient-centered approach remains; we are passionate about providing personalized care to each of our patients. At Chase Brexton, we seek to foster a culture that promotes staff development and satisfaction. We believe our talented team is key to achieving our mission to provide compassionate, high-quality, and integrated health care that respects the unique needs of each patient and advances wellness in the communities we serve. Chase Brexton offers a comprehensive benefits package including medical and dental insurance, vacation, sick leave, paid holidays, long- and short-term disability, life insurance, tuition reimbursement, an Employee Assistance Program, and a tax-free retirement plan with company matching contributions. All in a professional, supportive environment. Our work is not possible without a strong, devoted, and talented staff. Everyone is welcomed and affirmed. Minority applicants are strongly encouraged to apply. Want to join our team? Visit our website for career opportunities.
Offices: 1111 North Charles Street, Baltimore, MD 21201, US · 6901 Security Blvd, Suite 200, Woodlawn, Maryland 21244, US · 5500 Knoll North Drive, Suite 370, Columbia, MD 21045, US · 500 Cadmus Ln, 203, Easton, Maryland 21601, US · 200 Hospital Drive, Glen Burnie, MD 21061, US
You're like no one else - and we LOVE that about you.
When you think about health care what comes to mind? Medical exams? Health insurance? Shots? At Chase Brexton Health Care, we think about ‘care.’ When patients come to Chase Brexton for their health care, they receive more than medical attention. Patients receive personalized, collaborative care and superior quality treatment focused on them. As a 501(c)(3) non-profit, Joint Commission accredited, Federally Qualified Health Center, we provide a range of clinical services from pediatrics and adult medical care to behavioral health services and dental, among others, and welcome more than 50,000 patients annually. And, though we continue to grow, our patient-centered approach remains; we are passionate about providing personalized care to each of our patients. At Chase Brexton, we seek to foster a culture that promotes staff development and satisfaction. We believe our talented team is key to achieving our mission to provide compassionate, high-quality, and integrated health care that respects the unique needs of each patient and advances wellness in the communities we serve. Chase Brexton offers a comprehensive benefits package including medical and dental insurance, vacation, sick leave, paid holidays, long- and short-term disability, life insurance, tuition reimbursement, an Employee Assistance Program, and a tax-free retirement plan with company matching contributions. All in a professional, supportive environment. Our work is not possible without a strong, devoted, and talented staff. Everyone is welcomed and affirmed. Minority applicants are strongly encouraged to apply. Want to join our team? Visit our website for career opportunities.
Offices: 1111 North Charles Street, Baltimore, MD 21201, US · 6901 Security Blvd, Suite 200, Woodlawn, Maryland 21244, US · 5500 Knoll North Drive, Suite 370, Columbia, MD 21045, US · 500 Cadmus Ln, 203, Easton, Maryland 21601, US · 200 Hospital Drive, Glen Burnie, MD 21061, US
