The Specimen Collector is responsible for collecting biological specimens at client sites for the purpose of conducting scientific testing. Duties will include maintaining the integrity of the collection process, maintai…
Skills: Specimen collection, Chain of custody, Customer service, Data entry, HIPAA compliance
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PR ASSET MANAGEMENT INC
Valet Attendant
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Full-time
high school
Posted 6d ago
~32 hrs/week
Responsibilities
The Specimen Collector is responsible for collecting biological specimens at client sites while maintaining strict chain of custody and integrity. They must also manage records, verify insurance information, and provide excellent customer service to patients and clients.
Requirements
Candidates must possess a high school diploma or GED and have the ability to work in a fast-paced environment with strong attention to detail. Basic computer proficiency and excellent communication skills are required for this role.
Full job description
The Specimen Collector is responsible for collecting biological specimens at client sites for the purpose of conducting scientific testing. Duties will include maintaining the integrity of the collection process, maintaining records for reporting purposes, obtaining initial insurance verification for billing purposes, and packaging the specimens for shipment.
Schedule: Monday through Thursday from 8:30 AM to 4:00 PM and Friday from 8:30 AM to 2:00 PM, up to 32 hours per week
Essential Duties & Responsibilities:
Foster open communication between the client and Aegis Sales Management
Follow the standard operating procedures (SOPs) for sample collection
Ensure the integrity of each ‘Chain of Custody’ and sample:
Sufficient sample volume
Samples properly labeled and sealed
Ensure sample requisitions are complete and all information is correct:
Utilize Electronic Lab Requisitions (ELR) “FLUID” for sample submissions
Answer questions from client/patients regarding Aegis policies
Complete and maintain required Compliance Training
HIPAA Training, etc.
Annual Lease Agreements (where required)
Comply with all applicable safety requirements including the use of personal protective equipment (PPE)
Order supplies and manage budget with RSM and ASM as required
Verify insurance information through Passport as needed
Request/collect payments from patients (where applicable
Maintain regular communication with Regional Sales Manager and Area Sales Manager
Support ASM/RSM in his/her marketing and sales objectives with regards to sample collection
Maintain an excellent working knowledge of Aegis testing services
Encompass a “can do” attitude and represent Aegis in a professional, positive manner
Participate in process improvements, including process definition, measurement analysis, and implementation of controls
Participate in proactive team efforts to achieve departmental and company goals
Provide leadership to others through example and sharing of knowledge/skill
Other duties as required and assigned
A Successful Candidate Must Possess:
High School diploma or GED required
Ability to work in a fast paced environment while maintaining a focus on quality and extreme confidentiality
Experience in the medical field is preferred
Excellent customer service skills are essential to success in this role
Positive approach and attitude in patient interactions
Excellent written and verbal communication skills, ability to work on multiple tasks without sacrificing quality, attention to detail, and ability to interact with staff at all levels is required
Basic computer knowledge including, but not limited to:
Ability to send, receive, and monitor emails
Basic understanding of web site navigation including URL and how to enter website addresses
Ability to maintain and enter usernames/password and understand why credentials are important
Basic understanding of ports on a computer (USB for signature pad, printers)
Ability to type at least 40 words per minute
Experience and understanding of Windows operating system
Preferred experience with tablets and use of a stylus
Knowledge of how to save or delete files and folders
Understanding necessity of security measures
Aegis Sciences Corporation is an Equal Opportunity Employer
Founded in 1990, Aegis Sciences Corporation is a forensic toxicology and healthcare laboratory that provides science-driven drug testing and consulting services based in Nashville, TN.
Aegis healthcare testing services are designed for the unique needs of healthcare specialties in the areas of Pain Management, Behavioral and Mental Health, Substance Use Disorder, Prenatal Care, and Chronic Disease Management. Aegis delivers evidence-based, clinically actionable information related to medication compliance, substance abuse, and drug-drug interactions through definitive testing.
Since 2020, Aegis Sciences Corporation has led the industry in Novel Psychoactive Substance (NPS) testing, empowering clinicians with bi-annual test menu updates aligned with the latest recommendations from the Center for Forensic Science Research and Education (CFSRE) and the Society of Forensic Toxicologists (SOFT) to support informed, evidence-based care.
In addition to toxicology testing services, Aegis offers sports anti-doping and forensic testing services to professional and amateur sports organizations, college, and university athletic programs. Aegis also provides molecular diagnostic testing, clinical trial support, and other testing services. For more information please visit http://www.aegislabs.com/.
Offices: 530 Great Circle Rd, Nashville, Tennessee 37228, US
How much do Customer Service & Support jobs in Illinois pay?
Based on 3735 listings with disclosed salaries, most customer service & support jobs in Illinois pay between $50k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Illinois right now?
There are currently 26,827 open customer service & support positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Illinois?
Companies currently hiring include Domino's, Albertsons Companies, Great Clips Inc., Starbucks, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Illinois?
Yes — 1833 of the 26827 open customer service & support positions offer remote or hybrid work (690 remote, 1143 hybrid).
How do I apply for Customer Service & Support jobs in Illinois?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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