How many Customer Service & Support jobs are open in Oak Brook, IL right now?

There are currently 8 open customer service & support positions in Oak Brook, IL listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Oak Brook, IL?

Companies currently hiring include American Addiction Centers, Horseshoe Bay Resort, Honey Homes, Laboratory Corporation of America Holdings, Macy's, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Oak Brook, IL?

Yes — 2 of the 8 open customer service & support positions offer remote or hybrid work (1 remote, 1 hybrid).

How do I apply for Customer Service & Support jobs in Oak Brook, IL?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Customer Service & Support Jobs in Oak Brook, IL

Willdan is seeking a Help Desk Technician I in Oak Brook, Illinois. This hybrid role requires three days per week in the office.

The Help Desk Technician I provides first-level technical support to end users across the organization, ensuring a high level of customer service, quick response times, and efficient issue resolution. Responsibilities include supporting hardware, software, enterprise applications, and network connectivity issues across local and remote offices. Support is provided through a ticketing system, phone, chat, and in-person interactions. The ideal candidate is detail-oriented, customer-focused, works well independently and within a team, and is eager to develop their technical skillset while contributing to service improvement initiatives. Technicians in this role are expected to manage their time effectively, follow established procedures, maintain documentation, and take ownership of tasks through completion.

Essential Duties & Responsibilities

Provide timely technical support for desktops, laptops, mobile devices, peripherals, printers, phones, and basic networking issues.
Respond to and manage helpdesk tickets, phone calls, and in-person requests with professionalism and a focus on customer satisfaction.
Set up and configure workstations and user environments for new hires and replacements, including software installations, user data transfers, and peripheral setup.
Support the onboarding and offboarding process using standardized forms and checklists.
Maintain accurate and up-to-date IT asset inventory for assigned locations; participate in audits, asset tagging, lease returns, and decommissioning processes.
Contribute to IT process improvements by helping create technical documentation and knowledge base articles to support user self-service and internal training.
Assist with MDM solutions (e.g., MangeEngine, JAMF, InTune) for mobile device and computer endpoint management.
Participate in IT projects such as system migrations, hardware refreshes, software rollouts, and office moves.
Identify recurring issues and escalate unresolved problems to higher-level support or engineers.
Look for ways to improve response/resolution time and service desk efficiency, including automation opportunities and form/process enhancements.
Maintain a clean and organized workspace including IT storage areas.
Carry and set up equipment up to 35 lbs.
Identifies, researches, and resolves technical problems. Responds to telephone calls, emails/helpdesk tickets and personnel requests for technical support.
Perform other duties as assigned in support of IT operations.

Job Requirements / Qualifications

High school diploma or equivalent required.
Associate/Bachelors degree or relevant technical certifications (e.g. CompTIA A+, CompTIA Network+, HDI Support Center Analyst, or Microsoft certifications) are preferred.
Strong oral and written communication skills.
1-3 years of helpdesk or IT support experience in a professional environment.
Proficiency in Windows 11, MacOS, and Microsoft 365 services.
Familiarity with enterprise software ticketing systems (ServiceNow) and standard support tools.
Basic knowledge of networking concepts and troubleshooting (Wi-Fi, DNS, VPN, etc.) and an understanding of ITSM, ITIL, and ITAM frameworks.
Experience with a service desk platform (e.g. ServiceNow).
Exposure to device management platforms such as JAMF, ManageEngine, or Microsoft Intune.
Familiarity with workflow automation, scripting (e.g., PowerShell) and process documentation.

EEO Non-Discrimination and ADA Reasonable Accommodation Statement
Willdan is an equal opportunity employer. Applicants are considered for all positions without regard to race, religious creed, color, age marital status, sex, sexual orientation, gender identity, gender expression, citizenship status, national origin, ancestry, religion, military service or veteran status, disability, medical condition, childbirth and related medical conditions, genetic testing, reproductive status or any other classification protected by federal, state or local laws and ordinances. Willdan does not discriminate on the basis of physical or mental disability where the essential functions of the job can be reasonably accommodated. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. If you need reasonable accommodation for any part of the application and hiring process, please notify us.

Willdan Group, Inc. participates in E-Verify.

Willdan is seeking a Help Desk Technician I in Oak Brook, Illinois. This hybrid role requires three days per week in the office.

Essential Duties & Responsibilities

Provide timely technical support for desktops, laptops, mobile devices, peripherals, printers, phones, and basic networking issues.
Respond to and manage helpdesk tickets, phone calls, and in-person requests with professionalism and a focus on customer satisfaction.
Set up and configure workstations and user environments for new hires and replacements, including software installations, user data transfers, and peripheral setup.
Support the onboarding and offboarding process using standardized forms and checklists.
Maintain accurate and up-to-date IT asset inventory for assigned locations; participate in audits, asset tagging, lease returns, and decommissioning processes.
Contribute to IT process improvements by helping create technical documentation and knowledge base articles to support user self-service and internal training.
Assist with MDM solutions (e.g., MangeEngine, JAMF, InTune) for mobile device and computer endpoint management.
Participate in IT projects such as system migrations, hardware refreshes, software rollouts, and office moves.
Identify recurring issues and escalate unresolved problems to higher-level support or engineers.
Look for ways to improve response/resolution time and service desk efficiency, including automation opportunities and form/process enhancements.
Maintain a clean and organized workspace including IT storage areas.
Carry and set up equipment up to 35 lbs.
Identifies, researches, and resolves technical problems. Responds to telephone calls, emails/helpdesk tickets and personnel requests for technical support.
Perform other duties as assigned in support of IT operations.

Job Requirements / Qualifications

High school diploma or equivalent required.
Associate/Bachelors degree or relevant technical certifications (e.g. CompTIA A+, CompTIA Network+, HDI Support Center Analyst, or Microsoft certifications) are preferred.
Strong oral and written communication skills.
1-3 years of helpdesk or IT support experience in a professional environment.
Proficiency in Windows 11, MacOS, and Microsoft 365 services.
Familiarity with enterprise software ticketing systems (ServiceNow) and standard support tools.
Basic knowledge of networking concepts and troubleshooting (Wi-Fi, DNS, VPN, etc.) and an understanding of ITSM, ITIL, and ITAM frameworks.
Experience with a service desk platform (e.g. ServiceNow).
Exposure to device management platforms such as JAMF, ManageEngine, or Microsoft Intune.
Familiarity with workflow automation, scripting (e.g., PowerShell) and process documentation.

Willdan Group, Inc. participates in E-Verify.

Customer Service & Support Jobs in Oak Brook, IL (Now Hiring) — 8 open

Help Desk Technician I

Bell Person-Driver (Full or Part time)

Front Desk Agent (flexible PM & overnight)

At Your Service Center Associate, Oak Brook Center - Full Time

Sales Associate

Handyman | $35/hr | 5+ yrs | Full-Time

IT Technical Support Engineer Senior

Pediatric Remote Triage Registered Nurse (RN) - Patient Access and Care Team PT

Part-time PST Phlebotomist

Part Time Customer Service Representative

Frequently asked questions

How many Customer Service & Support jobs are open in Oak Brook, IL right now?

Which companies are hiring for Customer Service & Support roles in Oak Brook, IL?

Are there remote or hybrid Customer Service & Support jobs in Oak Brook, IL?

How do I apply for Customer Service & Support jobs in Oak Brook, IL?

Customer Service & Support jobs in other cities

Other jobs in Oak Brook, IL

Help Desk Technician I

Job description

Tools

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Company

Tools

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Company

Customer Service & Support Jobs in Oak Brook, IL (Now Hiring) — 8 open

Help Desk Technician I

Bell Person-Driver (Full or Part time)

Front Desk Agent (flexible PM & overnight)

At Your Service Center Associate, Oak Brook Center - Full Time

Sales Associate

Handyman | $35/hr | 5+ yrs | Full-Time

IT Technical Support Engineer Senior

Pediatric Remote Triage Registered Nurse (RN) - Patient Access and Care Team PT

Part-time PST Phlebotomist

Part Time Customer Service Representative

Frequently asked questions

How many Customer Service & Support jobs are open in Oak Brook, IL right now?

Which companies are hiring for Customer Service & Support roles in Oak Brook, IL?

Are there remote or hybrid Customer Service & Support jobs in Oak Brook, IL?

How do I apply for Customer Service & Support jobs in Oak Brook, IL?

Customer Service & Support jobs in other cities

Other jobs in Oak Brook, IL

Help Desk Technician I

Job description

Tools

Explore

Company