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Full-time
high school
Daily Pay, Medical Insurance, Dental Insurance, Vision Insurance, Short Term Disability, Life Insurance
Posted 17d ago
~40 hrs/week
Responsibilities
Process and sort donated items according to quality standards to determine suitability for the sales floor. Ensure the retail area is well-stocked, organized, and provide excellent customer service to shoppers.
Requirements
A high school diploma and one year of retail experience are preferred. Candidates must be able to perform physical tasks including lifting up to 45 lbs and working a flexible schedule including weekends.
Full job description
Please Note: This position will be posted through, Thursday, August 13th, 2026
Pay: $15.95 Hr.
Full Time position available. Please tell us about your availability.
This position will work to process donated items into inventory to be sold in our Stores and will interact with customers while stocking the sales floor. Excellent customer service skills are a must! This position works in a fast-paced, goal-driven environment.
JOB SUMMARY:
The Associate I, Retail Production will primarily work in a production environment processing and sorting donated items following company quality standards and guidelines to determine which items will be placed on the sales floor to be sold. This process includes pricing and testing guidelines as required. The Associate is responsible for ensuring the sales floor area is well stocked with product in an organized and presentable fashion. The Associate may occasionally be in contact with customers and expected to be responsive in communication and provide excellent customer service. The Associate may be assigned to various areas that they have been trained in to include hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes per the business needs. This position may occasionally work in donations.
ESSENTIAL FUNCTIONS:
Meets or exceeds minimum productivity standards and expectations/Key Performance Indicator (KPI)s for assigned duties.
Sort donated items by type (books, media, textiles, housewares, etc.) which include season, color, and quality of product.
Hang, size and price, tag, and prepare items to be sold on the sales floor.
Inspect and quick test items as needed that plug-in or run on batteries to ensure the product is in good workable condition.
Make decisions to price according to Goodwill standards of quality and value of product (good, better, best), which may include researching the item’s value on the internet or utilizing other company tools and standards.
Ensure production and sales floor areas are well organized, stocked, properly merchandised, and clean.
Provide excellent customer service to fellow staff and customers; answer product questions as needed.
Rotate or pull old or unsold product in a timely manner from the sales floor to ensure product selection is refreshed as necessary.
May have additional responsibility of processing E-Commerce product (sort, hang, size, price, tag, etc.).
Follow all retail center policies and procedures.
Ensure work areas are clear and organized and adhere to continuous improvement standards.
Follow all safety processes and procedures to help provide a safe working environment for employees and customers.
Cross-train in other departments or areas; act as a back-up for other areas as required.
Job duties may extend beyond the tasks listed and may include additional responsibilities as required.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
A High School diploma or equivalent is preferred.
Experience:
One (1) year of retail experience is preferred.
Other:
Must have attention to detail and ability to make decisions.
Ability to use basic technologies to be able to follow company standards.
Ability to use judgement to assess quality and value of product and pricing, researching value as necessary.
Ability to see color and use judgement to assess quality and value of product and pricing, researching value as necessary.
Must be able to communicate effectively with customers, managers, supervisors, staff, and peers.
Must have the ability to use a dolly and pallet jack as required.
Must be able to work a varied schedule which may include weekends, evenings and holidays as needed with occasional overtime.
This position is eligible for Daily Pay! Work today, get paid today! We’ve partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.
Full-Time employees in our Retail and Sales/Operations Divisions are eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate.
***Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.
Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.
Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify.
We promote a Safe & Drug-free Workplace.
Physical Requirements
Attachment to Job Description
Job Title: 587 – Associate I, Retail Production Dept Number: Varies - Retail
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Guide to Physical Requirements:
Continuously (5-8 hours)
Frequently (3-4 hours)
Occasionally (1-2 hours)
Never
LIFTING: (as defined by ADA)
Heavy: 45 lbs & over - OCCASIONALLY
Moderate: 15-44 lbs - FREQUENTLY
Light: 14 lbs & under - CONTINUOUSLY
CARRYING:
Heavy: 45 lbs & over - OCCASIONALLY
Moderate: 15-44 lbs - FREQUENTLY
Light: 14 lbs & under - FREQUENTLY
PUSHING/PULLING - FREQUENTLY
REACHING:
Above Shoulder - FREQUENTLY
At Shoulder - CONTINUOUSLY
Below Shoulder - CONTINUOUSLY
TWISTING - CONTINUOUSLY
BENDING - FREQUENTLY
KNEELING/CRAWLING – FREQUENTLY
SQUAT - FREQUENTLY
CLIMBING:
Use of legs only (stairs) - OCCASIONALLY
Use of arms & legs (ladders) - OCCASIONALLY
HEARING - FREQUENTLY
VISION:
Visual, close - CONTINUOUSLY
Visual, distant - OCCASIONALLY
Visual, depth perception - FREQUENTLY
Visual, color vision – CONTINUSOULY
HANDS/FINGERS:
Simple grasping - CONTINUOUSLY
Fine Manipulation - CONTINUOUSLY
Repetitive Movements - CONTINUOUSLY
WALKING - FREQUENTLY
STANDING - CONTINUOUSLY
SITTING - NEVER
SPEAKING - OCCASIONALLY
OTHER, please describe -
Related keywords
Retail ProductionInventory ManagementKPIsHardlinesSoftlinesHousewaresElectronicsMerchandisingQuality AssuranceE-CommercePublic Service Loan ForgivenessE-VerifyRetail Operations
Goodwill of Colorado provided career development resources and life-skills training for nearly 150,000 Coloradans with disadvantages in 2023 —including military veterans, seniors, youth, and individuals who have a disability or barrier to employment. Through its thrift stores, donations, corporate partnerships and recycling processes, Goodwill has worked for more than a century in Colorado to ensure individuals have access to career and life pathways that allow them to live to their fullest potential.
Offices: 1460 W Garden of the Gods Rd, Colorado Springs, Colorado 80907, US · 6850 Federal Blvd, Denver, Colorado 80221, US
How much do Customer Service & Support jobs in Colorado pay?
Based on 2394 listings with disclosed salaries, most customer service & support jobs in Colorado pay between $51k–$117k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Colorado right now?
There are currently 17,375 open customer service & support positions in Colorado listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Colorado?
Companies currently hiring include Kroger, Domino's, Albertsons Companies, Costco Wholesale, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Colorado?
Yes — 944 of the 17375 open customer service & support positions offer remote or hybrid work (404 remote, 540 hybrid).
How do I apply for Customer Service & Support jobs in Colorado?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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