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$19/hr–$25/hr
Full-time
high school
401(k) with company match, Health insurance, Dental insurance, Vision insurance, Wellness Incentive Program, Company-paid basic life insurance
Posted 13d ago
~40 hrs/week
Responsibilities
The role involves managing collection calls, producing collection letters, and following up on rejected insurance claims. The specialist also assists with billing, patient set-up, and accounts payable processes to ensure timely payments.
Requirements
Candidates must have a High School Diploma or GED and at least one year of related experience. Proficiency in computer skills and the ability to work independently in a fast-paced environment are required.
Full job description
Phoenix, Arizona, United States of America
Extraordinary Care. Extraordinary Careers.
With one of the nation’s largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career.
Saliba’s Extended Care Pharmacy, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Phoenix, Arizona.
Why Saliba’s Extended Care Pharmacy? We’re reimagining medication management and transforming care.
Who We Are and What We’re About:
Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.
We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.
Position Details:
Schedule: Monday - Friday, 9:00 am - 5:30 pm
Pay: $19.00 - $25.00
Location: Saliba's Pharmacy - 925 E Covey Lane, Phoenix, AZ 85024
Assists in the billing, claims, collections, and accounts payable processes as assigned.
Attributes Required: • Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy • Relational – ability to build relationships with business unit management and become “trusted advisor” • Strategy and Planning – ability to think ahead, plan and manage time efficiently • Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level • Team Oriented – ability to work effectively and collaboratively with all team members
Essential Job Functions (include the following): • Make collection calls for outstanding invoices • Assist in the production of the collection letters for review by Business Manager • Communicate and establish good relationships with facilities to obtain information as needed to assist with billing, patient set-up, and collections • Make outgoing calls to insurers, responsible parties and others to follow up on rejected claims and to garner accurate insurance information • Assist Business Manager with credit card payments, statement inquiries, audits, and collections • Work collaboratively with co-workers to ensure all deadlines for department are met in an efficient manner • Other essential functions and duties may be assigned as needed
Education and/or Certifications: • High School Diploma or GED
Skills and Qualifications: • 1+ years of related experience (advanced degree may substitute for experience) • Advanced computer skills; pharmacy operations system experience preferred/required • Ability to work independently and deliver to deadlines • Ability to solve problems with minimal direction • Great attention to detail and accuracy • Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines • Quality minded; motivated to seek out errors and inquire when something appears inaccurate
Work Environment: • Ability to work flexible hours
What We Offer:
Emotional well-being and physical health are important, which is why our employees receive a generous benefits package and a work culture that supports our core value of, “Treat others as you would like to be treated.”
Compensation & Financial
Competitive pay
401(k) with up to 3.5% company match (1)
Family, Health & Insurance Benefits (1), (2)
Multiple health plan options including copay (FSA-eligible) and HSA eligible plans
Wellness Incentive Program
Dental and Vision plans
Company-paid basic life, AD&D and long-term disability coverage
Optional employee, spouse, and child life/AD&D insurance
Optional accident, critical illness, and short-term disability coverage
Dependent Care Flexible Spending Accounts
Employee Assistance Program (EAP)
Time Off
Paid holidays and sick days
Generous vacation benefits based on years of service
(1) Eligibility begins the first of the month following 30 days of employment
(2) Full-time employees only, excluding EAP which is available to all Guardian employees
The Guardian Difference
Our clients require pharmacy services that aren’t “cookie cutter.” That’s why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients’ needs.
Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location.
Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever-changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today’s dynamic business environment.
At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce.
Join us to discover what your best work truly looks like.
How much do Customer Service & Support jobs in Arizona pay?
Based on 1303 listings with disclosed salaries, most customer service & support jobs in Arizona pay between $48k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Arizona right now?
There are currently 18,393 open customer service & support positions in Arizona listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Arizona?
Companies currently hiring include Domino's, Kroger, Albertsons Companies, Great Clips Inc., Circle K, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Arizona?
Yes — 1153 of the 18393 open customer service & support positions offer remote or hybrid work (514 remote, 639 hybrid).
How do I apply for Customer Service & Support jobs in Arizona?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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