Customer Service & Support Jobs in Arizona (Now Hiring) — 17,926 open — Page 338

Summary

Manager Retail Accounts

 

At our Company, we grow People, Brands, and Businesses! We are seeking a talented Manager of Retail Accounts to be accountable for indirect and/or direct headquarter responsibilities representing client/customer products and promotions in addition to in-store execution duties consistent with client/customer Retail Sales Associates (selling and servicing retail accounts within an assigned territory to ensure client standards are met and volume is increased). Manages and integrates multiple functions within a single business area.

 

Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

 

What we offer:

• Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Generous Paid Time-Off

Responsibilities:

• Achieve specific selling goals at each direct/indirect selling call point assigned.
• Work directly with client/customer Account Managers to develop selling tools and tactics for assigned call points.
• Increase sales volume through promotional activities.
• Maintain client objectives; ensure all authorized items are represented and tagged on the shelf.
• Establish and maintain good customer relations; maintain appropriate and timely customer information and reporting.
• Manage stores shelf standards & conditions within an assigned territory to achieve client goals/objectives.

Qualifications:

• High School Diploma or GED required; Associate’s Degree preferred or equivalent job-related experience
• 1-2 years of experience in related sales and/or retail experience, preferably with DRT
• Strong written and verbal communications, sales presentation and development skills
• Demonstrates commitment to meeting or exceeding customer expectations
• Can win concessions without damaging relationships

 

Job Will Remain Open Until Filled

Responsibilities

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

 

Position Summary

                                                 

The Manager Retail Accounts is accountable for indirect and/or direct headquarter responsibilities representing client/customer products and promotions in addition to in-store execution duties consistent with client/customer Retail Sales Associates (selling and servicing retail accounts within an assigned territory to ensure client standards are met and volume is increased). Manages and integrates multiple functions within a single business area.

 

Essential Job Duties and Responsibilities

 

Customer Development/Management

• Achieve specific selling goals at each direct / indirect selling call point assigned
  • sell in all targeted new and void items
  • present & secure 'gold standard' POGs for shelf placement
  • secure feature ads, displays and force-outs for all authorized client/customer promotional events
  • up sell promotional cases going to retail for client/customer events
  • secure authorization and placement of racks, shippers, in & out items and POS/equipment
  • ensure group/chain follows client/customer pricing guidelines
  • communicate business related information to appropriate dedicated retail team (DRT) personnel
• Work directly with client/customer Account Managers to develop selling tools and tactics for assigned call points
• Attend/sell at trade shows for wholesales in which they have assigned groups/chains

Retail Sales & Merchandising

• Increase sales volume through promotional activities
  • selling/building displays
  • creating themes to support promo events
• Maintain client objectives
  • Ensure all authorized items are represented and tagged on shelf
• Establish and maintain good customer relations
• Manage stores shelf standards & conditions within assigned territory to achieve client goals/objectives
  • Increase brand representation/effectiveness
• Maintain appropriate and timely customer information and reporting

Supervisory Responsibilities

 

Direct Reports

This position does not have supervisory responsibilities for direct reports

 

Indirect Reports

This position does not have guidance or mentoring responsibilities for indirect reports

 

Travel and/or Driving Requirements

 

Travel is not an essential duty and function of this job. Driving is an essential duty or function of this job. 

 

Minimum Qualifications

 

Education Level: (Required)  High School Diploma or GED or equivalent experience

                                   

                        (Preferred)  Associate's Degree or equivalent experience                           

 

1-2 years of experience in related sales and/or retail experience, preferably with DRT

 

Skills, Knowledge and Abilities

• Strong sales presentation and development skills
• Ability to plan and prioritize tasks for maximum effectiveness
• Manage and overcome conflicting client/customer priorities and objectives to drive win-win situations
• Demonstrates commitment to meeting or exceeding customer expectations, effectively solicits and responds to the needs of the customer both external and internal
• Can win concessions without damaging relationships
• Advanced analytical skills
• Strong project management skills
• Strong written communication and verbal communication skills
• Proficient in Microsoft Office (Word, Outlook, Excel, PowerPoint)

Environmental & Physical Requirements

 

Field / Reps Requirements

 

Incumbent must be able to perform the essential functions of the job. Work is performed in a retail in-store environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities:  engage in considerable physical activity, ability to lift and/or push up to 74 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive.  The use of proper safety practices when handling the products and/or cooking is essential. 

 

Additional Information Regarding The Company Job Duties and Job Descriptions

 

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law.  The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.