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$32k–$45k/yr
Full-time
professional certificate
Medical insurance, Dental insurance, Life insurance, Short-term disability insurance, Arizona State Retirement System, Long-term disability plans
Posted 7d ago
~40 hrs/week
Responsibilities
The Inventory Specialist is responsible for maintaining accurate physical inventory of IT hardware and managing the receiving, imaging, and deployment processes. This role also serves as the primary contact for IT hardware tickets and provides support to desktop teams by delivering configured equipment.
Requirements
Candidates should have experience in technical support and hands-on desktop support, with preferred technical training in A+, Microsoft, or Google environments. Applicants must also obtain a Level One fingerprint clearance card and possess a valid driver's license for required in-state travel.
Full job description
DEPARTMENT OF ECONOMIC SECURITY
Your Partner For A Stronger Arizona.
DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.
Inventory Specialist
Job Location:
Division of Technology Services (DTS) 2455 South 7th Street, Phoenix, Arizona 85034
Posting Details:
Salary: $31,909-$44,725
Grade: 17
Closing Date: August 5, 2026
Job Summary:
Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!
The Department of Economic Security, Division of Technology Services (DTS), is seeking an experienced and highly motivated professional to join our team as a Helpdesk Analyst. This position will serve as an Inventory Specialist. It will be a part of the CAM's (Centralized Asset Management) Team, as a support function to the DES warehouse and Desktop Support team/regions. This position will aid in maintaining accurate inventory control at the DES warehouse and any IT equipment in DTS's possession, while assisting with imaging and prep work of equipment. This position will be the primary owner and contact for IT hardware related tickets, and support the Desktop Support teams by delivering pre-imaged and configured equipment as needed for requests. This position will pick up additional stock or surplus equipment from the Desktop Support team, to be re-imaged, redeployed, or surplussed. The position will respond to equipment requests from program supervisors for new staff, and tickets requesting pick up of equipment for off-boarded employees. The Central Asset Management team provides service to all DES offices statewide. Statewide responsibilities include travel and overtime may be required.
This position is based in a DES building and will not offer remote work.
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance. This position may offer the ability to work remotely within Arizona based upon the department's needs and continual meetings of expected performance measures.
Job Duties:
Essential Duties and Responsibilities include but are not limited to:
• Responsible for warehouse physical inventory, receiving and accepting into inventory, inventory maintenance, and reconciliation of IT hardware. • Participating in the imaging production and deployment process, to include: Imaging and re-imaging of IT hardware, Division specific post-image setup, the installation of a variety of software packages. The validation of installation and communication of DTS tool sets (Absolute, ICE/Crowdstrike, SCCM, Tanium, etc.). • Responsible for the deliver and pick up of all computer equipment, hardware, and surplus to and from the warehouse to support teams, and DES offices within Arizona. In-state travel will be required for this role.
Knowledge, Skills & Abilities (KSAs):
Knowledge of: • Inventory process or procedures • Current and supported Operating Systems and Applications, including but not limited to Windows 10, MS Office 365, Google platform • Imaging of IT desktop hardware • Installation of a variety of in-house, vendor supported, 3rd party software packages using scripts
Skills In: • Strong problem solving skills and attention to detail • Strong customer service skills • Responds promptly to customer needs; takes a customer-centric approach to problem solving
Ability to: • Understand the inter-workings of personal computer hardware and software • Communicate with technical and nontechnical staff • Continually learn in an ever-changing environment • Balance, prioritize and organize multiple tasks • In-state travel will be required for State business
Selective Preference(s):
This ideal candidate for this position will have: • Two years’ experience providing technical support in a call center environment. • Two years’ experience providing hands-on desktop support. • Advanced technical training (A+, Microsoft, Google, Hardware, Software, customer service) preferred
Pre-Employment Requirements:
• Employee shall obtain and maintain a valid Level One fingerprint clearance card that meets DES requirements for a Level One card pursuant to Arizona Revised Statute 41-1969. • This position will require driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11). • Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions. • All newly hired State employees are subject to and must successfully
Benefits:
The Arizona Department of Economic Security offers a comprehensive benefits package to include:
• Affordable medical, dental, life, and short-term disability insurance plans • Participation in the Arizona State Retirement System (ASRS) and long-term disability plans • 10 paid holidays per year • Paid vacation and sick time • Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child. • Deferred compensation plan • Wellness plans • Tuition Reimbursement • Stipend Opportunities • Infant at Work Program • Rideshare and Public Transit Subsidy • Career Advancement & Employee Development Opportunities
Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
Contact Us:
For questions about this career opportunity, please contact us at email [email protected].
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting [email protected]. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
Connecting Arizona: Everyone, Everywhere, Every Day.
Industry
Government Administration
Company size
1,001-5,000 employees
Founded
1912
Headquarters
Phoenix, AZ
LinkedIn followers
24,023
Our Mission: We provide highway infrastructure and transportation services.
Our Vision: To safely connect people and empower our economy.
Our Values: Easy to work with, collaborative, results focused.
Transportation touches everyone who lives, works and plays in our state. ADOT employees have a role in providing Arizona with a superior transportation system that meets today's needs and tomorrow's challenges.
ADOT embraces a culture in which every employee has the opportunity to be a leader upholding our values of accountability, integrity and respect. Take a look through the employment opportunities we have available, and see if a career with ADOT is right for you.
How much do Customer Service & Support jobs in Arizona pay?
Based on 1230 listings with disclosed salaries, most customer service & support jobs in Arizona pay between $48k–$112k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Arizona right now?
There are currently 17,572 open customer service & support positions in Arizona listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Arizona?
Companies currently hiring include Domino's, Kroger, Great Clips Inc., Circle K, CVS Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Arizona?
Yes — 1133 of the 17572 open customer service & support positions offer remote or hybrid work (503 remote, 630 hybrid).
How do I apply for Customer Service & Support jobs in Arizona?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Arizona