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Skills: Medical practice management, Oncology operations, Strategic leadership, Revenue cycle management, Budgeting
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Full-time
bachelor degree, postgraduate degree
Posted 11d ago
~40 hrs/week
Responsibilities
The Director provides strategic and operational leadership for oncology clinic sites, overseeing clinical and administrative functions to ensure high-quality patient care. They manage budgets, optimize workflows, and foster collaborative relationships with physicians and executive leadership to drive organizational growth.
Requirements
Candidates must have a bachelor's degree in business or healthcare administration, with a master's degree preferred. A minimum of seven years of experience in medical practice management is required, with oncology experience highly preferred.
Full job description
Description
POSITION SUMMARY:
The Director, Medical Oncology Operations is responsible for the overall leadership, strategic direction, administration, and operational performance of the oncology clinic sites. This role ensures the delivery of exceptional, patient-centered care while overseeing clinical and administrative functions, driving operational excellence, and supporting organizational goals. The Director provides leadership to cross functional team members, manages resources effectively, promotes regulatory compliance and quality improvement initiatives, and fosters a culture of collaboration, accountability, and continuous growth. The Director serves as the primary liaison among physicians, staff, patients, executive leadership, and external partners to ensure the successful operation and advancement of the clinic and future practice locations.
CORE ESSENTIAL RESPONSIBILITIES:
Provides strategic and operational leadership for assigned clinic(s), ensuring the delivery of high-quality, patient-centered care, exceptional service, and achievement of organizational objectives.
Directs and oversees all clinical and administrative operations, including patient access, scheduling, staffing, workflow optimization, resource allocation, and service delivery.
Leads, develops, and evaluates clinical and administrative teams, fostering a culture of accountability, collaboration, employee engagement, and continuous improvement.
Partners with physicians, advanced practice providers, and organizational leadership to optimize clinical workflows, provider productivity, patient throughput, and operational performance.
Oversees provider onboarding and offboarding activities and supports provider recruitment, retention, and engagement initiatives.
Develops, monitors, and manages operational budgets, financial performance, revenue cycle operations, and resource utilization to ensure fiscal responsibility and achievement of performance goals.
Analyzes operational, financial, and clinical performance metrics and implements strategies to improve quality, efficiency, patient satisfaction, and financial outcomes.
Leads quality improvement, patient safety, risk management, and regulatory readiness initiatives to support operational excellence and high-quality patient care.
Ensures integrity, accuracy, and timely reporting of operational and clinical data and maintains effective processes for documentation and performance monitoring.
Establishes and maintains collaborative relationships with physicians, hospitals, health systems, referring providers, community partners, and other stakeholders to support coordinated care and organizational goals.
Serves as the primary liaison among providers, staff, executive leadership, patients, hospitals, and external partners, communicating operational performance, challenges, opportunities, and recommendations.
Partners with executive leadership on strategic planning, service line development, organizational growth initiatives, facility planning, and expansion efforts, including future multi-site operations.
Develops scalable operational processes, staffing models, and performance standards that support organizational growth and ensure consistency across current and future clinic locations.
Performs other duties as assigned to support departmental and organizational objectives.
Requirements
REQUIRED EDUCATION & EXPERIENCE:
Bachelor’s degree in business, Healthcare Administration, or Finance required
Master’s degree in Business Administration (MBA), Public Health (MPH), Healthcare Administration (MHA), or a related field preferred.
Minimum of seven (7) years of work experience in Medical Practice Management.
Oncology experience preferred
REQUIRED CERTIFICATES, LICENSE OR REGISTRATION:
None
REQUIRED KNOWLEDGE, SKILLS OR ABILITIES:
Excellent verbal and written communication skills, with strong interpersonal, customer service, and conflict-resolution abilities.
Strong analytical skills and attention to detail.
Strong business acumen with the ability to exercise sound judgment, take initiative, and drive results.
Advanced proficiency in Microsoft Office applications, including Microsoft Excel, Microsoft Word, and Microsoft PowerPoint, as well as business intelligence and reporting tools.
Comprehensive knowledge of patient registration, scheduling, insurance verification, referrals, authorizations, and front-end revenue cycle operations.
Knowledge of commercial and government insurance plans, reimbursement requirements, and payer regulations.
Understanding of financial counseling, time-of-service collections, cash handling, budgeting, and basic financial management principles.
Proficiency in electronic health record (EHR) and patient access systems.
Knowledge of medical terminology and oncology-related clinical workflows.
Knowledge of applicable federal and state regulations, including HIPAA and other privacy and compliance requirements.
Ability to manage difficult conversations and resolve issues professionally with patients, families, providers, and staff.
Strong collaboration skills with clinical, operational, and revenue cycle teams.
Ability to analyze operational and financial data, prioritize competing demands, and implement process improvements.
Cancer Center of South Florida is affiliated with the TGH Cancer Institute
Industry
Hospitals and Health Care
Company size
51-200 employees
Founded
2016
Headquarters
West Palm Beach, Florida
LinkedIn followers
2,900
The Tampa General Hospital (TGH) Cancer Institute and Cancer Center of South Florida (CCSF) partnership delivers top-tier, academic-level care to patients in South Florida and beyond. Our team, led by renowned medical oncologists and hematologists, provides local, highly personalized patient care and state-of-the-art medical treatments, combined with access to Tampa General, an academic health system with multidisciplinary experts, advanced clinical trials, and comprehensive support services.
Our physicians, advanced practice providers, oncology nurses, navigators, and pharmacy staff work collaboratively to understand each individual’s condition, develop customized medical options, and choose the most effective treatment plan. Throughout the patient journey, our care team ensures that each member delivers compassionate and unmatched support, making a powerful and positive difference for patients and their loved ones.
Established in 2008 in Palm Beach County, CCSF formed an alliance with TGH in 2020, enabling patients in Palm Beach and the Treasure Coast to receive the world-class care and complex services a major academic health system provides close to home. Today, TGH Cancer Institute and CCSF have two locations in Palm Beach County and one in Hillsborough and 20 specialized oncologists. For more information, visit cancercenterofsouthflorida.com
Offices: 1450 Centrepark Blvd, Suite 165, West Palm Beach, Florida 33401, US · 11621 Kew Gardens Ave, Suite 101A, Palm Beach Gardens, Florida 33410, US · 1630 S Congress Ave, Suite 200, Palm Springs, Florida 33406, US
OncologyHematologyCancerand Medical OncologyHospitalHealth CareClinical TrialsOncologyMedicalPrimary and Urgent Care
How many Administrative jobs are open in West Palm Beach, FL right now?
There are currently 475 open administrative positions in West Palm Beach, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in West Palm Beach, FL?
Companies currently hiring include Tenet Healthcare, NYU Langone Health, Florida Department of Agriculture and Consumer Services, Family Church Network, Hospital for Special Surgery, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in West Palm Beach, FL?
Yes — 43 of the 475 open administrative positions offer remote or hybrid work (16 remote, 27 hybrid).
How do I apply for Administrative jobs in West Palm Beach, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.