POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for …
Company Description Cook’s Pest Control, Inc., a family-owned business, has over 300,000 customers, 1,700+ employees and 41 locations. Cook’s has been servicing customers for almost 100 years and is known throughout the …
Skills: Customer Service, Microsoft Office Suite, Excel, Word, Outlook
Based in Birmingham, Alabama, Eventive Sports is the industry leader in dedicated sports event management. Eventive Sports manages major sporting events such as the Regions Tradition, Children’s of Alabama Indy Gra…
Skills: Organizational Skills, Verbal Communication, Written Communication, Microsoft Word, Microsoft PowerPoint
Envolve Client Services Group owns and professionally manages apartment communities located throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making t…
BCAS - Renewable Contract Clinical Assistant/Associate Professor and Director of Speech and Hearing Center - 530038
Tuscaloosa, Alabama, United States · On-site
Senior
Department/Organization 204641 - Communicative Disorders Rank Clinical Associate Professor Position Summary The Department of Speech, Language, and Hearing Sciences at The University of Alabama invites applications for a…
Overview The Registrar is responsible for the efficient, orderly and expeditious pre-admission, admission of patients. Responsibilities Enters patient financial and personal demographics in the computer in an accurate an…
Skills: Patient Registration, Insurance Verification, Medical Terminology, Data Entry, Customer Service
Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Wellness resources At Royal Furniture we take pride in bringing our customers the most incredible values in furniture, appliances, and mat…
Skills: Customer Service, Cash Handling, Multitasking, Communication, Computer Systems
Who We Are Core Spaces (Core) is more than a real estate company, it’s a people company. Where building relationships is just as important as building properties. From researchers and architects to designers and op…
Skills: Prospect Touring, Resident Retention, Social Media Curation, Canva, Microsoft Office
Who We Are Core Spaces (Core) is more than a real estate company, it’s a people company. Where building relationships is just as important as building properties. From researchers and architects to designers and op…
Skills: Prospect Touring, Marketing, Resident Retention, Social Media Curation, Canva
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Recruiting Support · Assists with coordination and scheduling of candidate interviews and pre-employment requirements. · Supports maintenance of applicant trac…
About Us At Spa Belle La Vie, we believe self-care should feel like a relaxing escape from everyday life. We’ve created a warm, spa-like environment where our guests can unwind, recharge, and truly enjoy being care…
Pay Grade/Pay Range: Minimum: $56,600 - Midpoint: $73,600 (Salaried E9) Department/Organization: 209313 - PD&EM Normal Work Schedule: Monday - Friday 8:00am to 5:00pm Note to Applicants: Position is eligible for hybrid w…
Skills: Program Management, Project Planning, Communication, Human Relations, Office Application Software
Pay Grade/Pay Range: Minimum: $18.32 - Midpoint: $21.97 (Hourly N4) Department/Organization: 209304 - New College Life Track Normal Work Schedule: Monday - Friday 8:00am to 5:00pm Job Summary: The OTIDE Academic Records …
Skills: Attention To Detail, Written Communication, Verbal Communication, Interpersonal Skills, Computer Skills
Overview Obtains precertification, authorization or referral from insurance companies for patients receiving care in the Cancer Center. Records all precertifications, authorizations, and referrals in the appropriate soft…
Skills: Precertification, Insurance Authorization, Medical Terminology, CPT Codes, Oncology Care
Overview The Outpatient Clinical Documentation Specialist is responsible for activities which assist the hospital with processes for complete and accurate capture of documentation and charges for the facility outpatient …
Responsible for managing guest check-ins, check-outs, and payment collections while ensuring a high-quality guest experience. Additionally, the role involves maintaining hotel cleanliness and assisting with breakfast setup and common area upkeep.
Requirements
Requires a high school diploma or GED, or a few months of related experience. Candidates must be proficient in English and capable of operating property management system technology.
Full job description
POSITION PURPOSE AND SUMMARY
The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests.
Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests.
Assists and responds to guest requests with diligent follow-through.
Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness.
Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures.
Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property.
Setup, maintain, and takedown of breakfast display in timely manner.
Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards.
Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards.
Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities.
Periodic tours of the property to ensure the property is meeting brand standards.
Assists and provides reasonable accommodation in response to guest requests whenever possible and practical
Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities.
OTHER DUTIES
Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
Engage in cross training in housekeeping and laundry areas to provide assistance as needed.
Other tasks as assigned by the management team.
BENEFITS
Weekly Pay!
Competitive Wages
Great working environment
Employee Recognition Programs
Medical Insurance
Dental Insurance
Vision Insurance
Health Care and Dependent Care Flexible Spending Accounts
Employer Paid Basic Life and AD&D Insurance
Employer Paid Long Term Disability
Optional Employee Paid - Voluntary Benefits
Short-Term Disability
Buy-Up Long-Term Disability
Supplemental Life Insurance
Dependent Life Insurance
401(k) Savings Plan
Paid Time Off
Employee Assistance Program (EAP)
Employee Perks Program offering dicsounts to major companies
Compensation
Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
Qualifications
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
Understand and communicate in English proficiently to interact with guests, associates and outside vendors.
Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned.
Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Complete routine reports and correspondence.
Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Apply good judgment at all times.
Manage problems, address and solve guest-related issues.
ENVIRONMENTAL JOB REQUIREMENTS
Regularly required to remain stationary; navigate the hotel and parking lot; reach and handle; detect objects and controls; and detect sounds.
Occasionally required to position self to access low areas and traverse heights and remain stable while doing so.
Occasionally push and/or pull carts and equipment up to 50 pounds.
While performing the duties of this job, the associate frequently works in outside weather conditions (depending on hotel).
Occasionally work in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals and risk of electrical shock.
Typically, be at moderate to loud noise levels.
Occasionally travel to help at other locations within a reasonable geography.
MINIMUM QUALIFICATIONS
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
Your go-to extended stay hotel, where genuine care is always there.
Industry
Hospitality
Company size
5,001-10,000 employees
Founded
1995
Headquarters
Charlotte, North Carolina
LinkedIn followers
25,107
Extended Stay America is the leading mid-priced extended stay hotel brand in the U.S. with more than 700 hotels. Its extended stay brand family includes Extended Stay America Premier Suites, Suites and Select Suites. Extended Stay America offers guests an extended stay experience based on what extended stay travelers value most, like having kitchens in every room and free wi-fi. At Extended Stay America, genuine care is always there.
The Official Hotel Partner of the American Cancer Society.
Offices: 13024 Ballantyne Corporate Place, Suite 1000, Charlotte, North Carolina 28277, US
short term staysbusiness traveland family travelHospitalityHotelHousekeeping ServiceReal EstateTravel
How many Administrative jobs are open in Tuscaloosa, AL right now?
There are currently 122 open administrative positions in Tuscaloosa, AL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Tuscaloosa, AL?
Companies currently hiring include Capstone College Of Nursing, The University of Alabama, DCH Health System, Alabama Credit Union, EyeCare Partners, Hunt LNG Operating Company S.A.C., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Tuscaloosa, AL?
Yes — 7 of the 122 open administrative positions offer remote or hybrid work (3 remote, 4 hybrid).
How do I apply for Administrative jobs in Tuscaloosa, AL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.