Service Booker - Park Place Lexus Plano - Plano, TX
Plano, Texas, United States · On-site
Entry level
About Asbury Park Place Dealerships is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional d…
Skills: Repair order processing, Customer service, Data entry, Clerical support, Time card auditing
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Director, Internal Communications & Samsung US Newsroom
Plano, Texas, United States · On-site
Senior+
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CHILDREN'S HEALTH SYSTEM OF TEXAS
Medical Assistant, Pain Management
Plano, Texas, United States · On-site
Entry level
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Full-time
Paid holidays, Paid time off, Paid training, Stock awards, Medical insurance, Vision insurance
Posted 12d ago
~40 hrs/week
Responsibilities
The Service Booker processes repair orders to ensure accuracy and efficiency while relieving service advisors of administrative duties. They also provide support to team members and maintain organized service records to facilitate smooth dealership operations.
Requirements
The role requires strong attention to detail for auditing technician time cards and ensuring accurate pricing on repair orders. Candidates must be able to work effectively in a team environment and maintain professional standards in a dealership setting.
Full job description
About Asbury
Park Place Dealerships is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVEvalues, focuses on the vision of becoming theMost Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized asone of the best places to work by both Newsweek and US News & World report.
Job Title: Service Booker
Department: Service
Reports To: Service Manager
Position Summary: Processes the repair orders, relieving the service advisors of this duty, ensuring accuracy and faster customer service.
Essential Duties and Responsibilities:
When interacting with customers, seeks to deliver exceptional guest experiences by going above-and-beyond. When not interacting with guests, gives priority to helping other team members deliver exceptional guest experiences (e.g., by being highly responsive to their requests for information or assistance that will help them serve our guests).
Treats all co-workers, customers, and vendors professionally and with respect.
Attendance and Punctuality
Adheres to Company Policies and Procedures
Maintains a clean and organized work area
Maintains a professional appearance and adheres to the dealership dress code.
Reviews service repair orders and makes adjustments to assure accuracy.
Ensures that labor charges are correct and complete, monitors punch times and makes sure that the appropriate parts are charged on the repair orders.
Monitors that all repair order stories are complete, legible and sensible, whether for warranty claim filing or customer pay communication
Confirms that pricing is correct for service operations and parts charged to repair orders. Ensures that discount amounts are appropriate and taxes are correct.
Closes customer, warranty and internal Repair Orders
Compiles reports to show statistics for technician hours, productivity and other items pertinent to the operation of service business.
If assigned, assembles the daily service deposit, ensuring all documents are assembled and correct.
Audits weekly technician and support personnel time cards for accuracy. Presents a time card report to management for approval.
If assigned, tabulates technician payroll, taking into account special instructions.
Contacts extended warranty vendors for approvals. Submits documents as required.
Verifies that all Repair Orders have email addresses and that customer information is up to date.
Works well in a team environment. Maintains good relationships with department and dealership personnel.
Assembles Repair Orders in sequence and files.
Pulls files when requested.
Acts as back-up cashier if called upon.
Assists with clerical duties as requested and any other duties assigned.
Protects dealership and customer information.
Physical Demands:
While performing the duties of this job, the employee is regularly required to sit and talk or hear.
The employee is occasionally required to stand and walk.
The employee must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by the job include close vision, and ability to adjust focus.
Company Benefits:
Pay and Recognition:
Semi Monthly pay
Paid holidays & paid time off
Paid training
Stock Awards (select management and front-line team members eligible)
Up to 12 weeks paid pregnancy leave (disability leave)
Paid Parental Leave
Health savings
Flex spending accounts (tax-free)
Short-term and Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match
Pet Insurance
Learning, Tuition Assistance and Career Development:
Digital career path tool to assist with career development
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities. Additional advantages:
Technician Student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives, which includes paid volunteer hours
Employee referral program with bonus opportunities
INDOTHER
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.
Related keywords
Service BookerAutomotiveDealershipRepair OrdersWarranty ClaimsTechnician ProductivityPayrollClericalCustomer ExperienceAdministrativeData AccuracyInventoryService DepartmentLexusAsbury Automotive Group
Asbury Automotive Group, Inc., headquartered in Sandy Spring, GA, is one of the largest automotive retailers in the U.S.
Industry
Motor Vehicle Manufacturing
Company size
10,001+ employees
Headquarters
Duluth, GA
LinkedIn followers
37,932
Asbury Automotive Group, Inc. (NYSE: ABG), headquartered in Sandy Springs, GA, a suburb of Atlanta, is one of the largest automotive retailers in the U.S., with 2024 revenues over $17 billion. As of September 30, 2025, Asbury operated 175 new vehicle dealerships, consisting of 230 franchises and representing 36 domestic and foreign brands of vehicles. Asbury also operates Total Care Auto, Powered by Landcar, a leading provider of service contracts and other vehicle protection products, and 39 collision repair centers. Asbury offers an extensive range of automotive products and services, including new and used vehicles; parts and service, which includes vehicle repair and maintenance services, replacement parts and collision repair services; and finance and insurance products, including arranging vehicle financing through third parties and aftermarket products, such as extended service contracts, guaranteed asset protection debt cancellation, and prepaid maintenance. Asbury is recognized as one of America’s Fastest Growing Companies 2024 by the Financial Times, a World’s Most Trustworthy Companies 2024 & 2025 by Newsweek, and one of America’s Most Successful Small-Cap Companies by Forbes for 2026.
Offices: 2905 Premiere Parkway, Suite 300, Duluth, GA 30097, US · 2905 Premiere Pkwy, Duluth, GA 30097, US
SalesFinanceServiceAdministrativeand ManagementFinanceAutomotiveAuto InsuranceMotor Vehicle DealersRetail and wholesale
How many Administrative jobs are open in Plano, TX right now?
There are currently 781 open administrative positions in Plano, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Plano, TX?
Companies currently hiring include SBT Global, Samsung Electronics France, JPMorganChase, Baylor Scott & White Health, Conduent, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Plano, TX?
Yes — 94 of the 781 open administrative positions offer remote or hybrid work (32 remote, 62 hybrid).
How do I apply for Administrative jobs in Plano, TX?
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