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$25/hr–$27/hr
Full-time
Posted 11d ago
~40 hrs/week
Responsibilities
Provide first-level technical support for hardware, software, and applications while maintaining accurate logs of all resolutions. Act as a liaison between users and internal staff and provide after-hours and weekend phone support.
Requirements
Requires two to four years of help-desk experience and proficiency in Windows, Apple, and Microsoft Office environments. Candidates must possess a valid driver's license, the ability to lift 50 lbs, and a commitment to the organization's objectives.
Full job description
Description
Position Objective:
To provide computer-technology support for PETA and its affiliates
Primary Responsibilities and Duties:
Provide first-level contact and problem resolution for all users with hardware, software, and applications problems
Resolve user-reported problems using available tools and following procedures and policies for the handling of support cases
Provide accurate and timely logging of problems and resolutions using the support system
Act as a liaison between users and internal support staff members in order to assure accurate problem interpretation
Provide after-hours and weekend phone support
Perform any other duties assigned by the supervisor
Requirements
Two to four years of help-desk support experience
Prior experience troubleshooting Windows workstations and servers as well as supporting proprietary software and peripherals under a variety of operating systems
Extensive knowledge and prior experience troubleshooting all Microsoft Office products (e.g., Word, Excel, Outlook, and Access)
Proficiency with Windows and Apple platforms
Proven familiarity with virtual private networks
Proven outstanding organizational skills and the ability to work on multiple projects simultaneously
Demonstrated ability to communicate effectively by phone and in person
Proven ability to take initiative and act independently to resolve problems
Ability to maintain strict confidentiality at all times
Willingness and ability to be on call during evening and weekend hours
Ability to lift and carry up to 50 lbs.
Willingness and ability to travel
Must be at least 21 years of age and have a valid U.S. driver's license, a minimum of three years of driving experience, and a satisfactory driving record
Commitment to the objectives of the organization
The hourly pay range for this position is $25.96 - $27.75. The ultimate hourly pay within this range that will be offered to a qualified candidate will be determined based on the candidate’s experience and the cost of living in the area in which the candidate will live and work.
A list of benefits available to qualified employees is available here.
Application Deadline:
Applications for this position will be accepted until September 30, 2026.
We may fill this job opening before the deadline if we find a qualified candidate.
Animals are not ours to experiment on, eat, wear, use for entertainment, or abuse in any other way.
Industry
Non-profit Organization Management
Company size
51-200 employees
Founded
1993
LinkedIn followers
2,053
The Foundation to Support Animal Protection (FSAP, also known as the PETA Foundation) formed in 1993 to provide general and administrative support services to PETA and certain other charitable animal protection organizations, including accounting and legal services, creative consultation, employee benefit administration, technology, and database management.
How many Administrative jobs are open in Norfolk, VA right now?
There are currently 499 open administrative positions in Norfolk, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Norfolk, VA?
Companies currently hiring include Sentara Health, EVMS Medicine, FitzGerald Financial Group - Division of TowneBank Mortgage, CMA CGM, The US Oncology Network, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Norfolk, VA?
Yes — 52 of the 499 open administrative positions offer remote or hybrid work (26 remote, 26 hybrid).
How do I apply for Administrative jobs in Norfolk, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.