About Us: At ADT, we’ve been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important ass…
Skills: Troubleshooting, Configuration, Programming, Fire Detection Service, Carbon Monoxide Detection Service
Designer / On-Site Representative (OSR), Norfolk, VA
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$36/hr–$44/hr
Senior
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$17/hr–$32/hr
Full-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, 401(k) with employer matching, Paid vacation time, Tuition reimbursement
Posted 13h ago
~40 hrs/week
Responsibilities
The technician is responsible for troubleshooting, configuring, and programming security and site automation solutions. Key duties include servicing fire, carbon monoxide, and access control systems while ensuring proper communication with central monitoring.
Requirements
Candidates must have a high school diploma, a valid driver's license, and previous service experience. Technical aptitude and a strong customer-focused mindset are essential for this role.
Full job description
About Us:
At ADT, we’ve been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit www.adt.com or follow us on Twitter, LinkedIn, Facebook and Instagram.
ADT is an innovative, culturally diverse company that empowers and inspires its employees. A culture where we are encouraged to bring new ideas to our workplace. As times change, so do we. We drive innovation and continue to evolve as an organization. Our goals are achieved by initiating change, enhancing product lines and building strategic partnerships.
What defines success at ADT?
The Residential Service Technician’s primary functions and responsibilities are that of troubleshooting, configuring, reconstructing and programming existing security and site automation solutions.
What are your key responsibilities?
Services fire and carbon monoxide detection, networking, hosted video solutions, and access control.
Follow and complete required processes of wired/wireless technology and connection procedures.
Test and validate system signals/communication with central monitoring to properly establish service.
A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home.
Qualifications - External
What are we looking for?
Service experience
Technical aptitude
Strong verbal communication
Customer focused and customer driven mindset
Thrive in the face of uncertainty
Valid driver's license
High School degree or the equivalent
What’s in it for you?
Full benefits on the 1st of the month after 31 days of employment
Casual, yet energetic and engaging work environments
Medical, Dental, Vision, 401(k) with employer matching
Paid vacation time (We all need to recharge)
Tuition reimbursement, employee referral bonuses
Pay And Benefits
The Pay range for this role is $17.75- $32.97 an hour. Position also includes company vehicle, gas card and incentive plan. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.
Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.
Related keywords
Smart Home SecurityFire DetectionCarbon Monoxide DetectionAccess ControlNetworkingHosted VideoWired TechnologyWireless TechnologyCentral MonitoringSite AutomationTroubleshootingSecurity Systems
ADT Inc., formerly The ADT Corporation, is an American company that provides residential, small and large business electronic security, fire protection, and other related alarm monitoring services throughout the United States. The corporate head office is located in Boca Raton, Florida.
How many Trades jobs are open in Norfolk, VA right now?
There are currently 444 open trades positions in Norfolk, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Trades roles in Norfolk, VA?
Companies currently hiring include LeadZLoco, Aramark Healthcare+, Advance Auto Parts, Amentum, General Dynamics NASSCO-Norfolk, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Trades jobs in Norfolk, VA?
Yes — 2 of the 444 open trades positions offer remote or hybrid work (1 remote, 1 hybrid).
How do I apply for Trades jobs in Norfolk, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.